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Customer Ratings & Reviews

Your price for this item is $60.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 848 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 848 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Upgraded Network Speeds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reasonably easy to hook up. Pro-tip use the included ethernet cables and throw out your old ones.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    connects fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my nighthawk AX8, all my product connect fast. Streaming works great also with ipvansh connection is 110mb. router is getting 485 from 479mb account is for 300mb, spectrum online account. lot faster and more stable. stream with Nvidia Shield 500gb.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem, well worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our previous modem, having purchased it in 2017. It was gradually failing. Since one of use works from home permanently and the other is doing hybrid, we must have a reliable internet connection. This modem was super simple to setup, other than the pain of having to get through to L2 tech support at Spectrum to update the MAC whilst dodging shady sales reps. I had the modem out of the box within minutes. Spectrum was another 30 to finally get the MAC updated. Once that ordeal was complete, the new modem was blazing along. A typical workday has us running: 2 work laptops, 2 personal desktop PCs, news in the morning, random annoying Alexa alerts throughout the day, 2 tablets, and 3 cell phones (2 personal, 1 work). All work flawlessly, with no drop in speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     I am using this router with spectrum Internet. The speeds are great. Very easy set up. No issues. We are using it for streaming and gaming at the same time. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GReat Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Netgear and they didn't disappoint me with this one. Works great as their other products that I used and very easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Phenomenal Modem - Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been shopping for a DOCSIS 3.1 Cable Modem for months, and finally came across this product that checked all boxes.. From a cool sleek look to extreme performance -- it has everything.. Customizable to fit your preferred network set ups, and compatible with all major ISP's available.. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for streaming tv and playstation. goes long distance so good for outside ring cameras. fast and no buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best decision. Never going back

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk CM2000 by NETGEAR is an exceptional multi-gigabit speed cable modem that makes my internet browsing the fastest I ever experienced. I was particularly impressed by how much faster it was in comparison to the default modems that come from service providers like Spectrum. Additionally, the fact that it has not locked up, and that it allows for a lot more security monitoring capabilities is something to appreciate. I definitely won't ever be going back to a default modem supplied by my ISP, especially when I'm paying for it every month. Overall, the Nighthawk CM2000 is a top-of-the-line modem that's well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works with Xfinity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Xfinity. Purchased this cause my old modem wasn’t getting the speeds. It was easy to add this to my account with the xfinity app and get running

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup
    Best Buy Employee

    Rated 5 out of 5 stars

    Does the job

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation for the modem was super easy, i have xfinity so the process was easy, modem its self gives me the right speed that i paid for, so overall a really great modem

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem for using with XFinity service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free to configure with the ISP (Xfinity), and has provided a rock-solid connection since I installed the modem. Speedtests are all coming back exceeding the service speed I have subscribed to. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    A pricey performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but this really is the fastest modem I've encountered. I had a CM600, which is a great choice for under a gigabit, but when I had the option to go gig, I decided to try to future proof it and go with this modem. It improved every aspect of my internet's performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great little modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, had a bit of a problem registering it with Comcast Xfinity, even called customer service who couldn't help and made an appointment for a service call. After hanging up I thought I'd give it one more try with everything unplugged from the router except for the modem and it connected right up. So follow instructions but make sure nothing is plugged directly to your router except for the modem when registering it with your internet provider!!! I had my Playstation 5 and Apple TV connected direct to my router with ethernet cables, after registering modem with Comcast Xfinity I reconnected everything and it has been fine ever since. Great speed 700-980 everytime measured, steady connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and configuring was pretty straightforward. No issues setting it up and have had zero issues with my home wifi since. Took about 20 minutes to get up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3+ months of use, has been working like a champ, no issues, and at least as fast as my old Stream

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    Great Modem bought with New Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem has been great so far. I bought this along with a new router to replace my old modem and router. My connection is a lot more stable now, and increased in speed slightly. Highly recommend, if you have an older modem and are looking for an update

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Solid Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had owned this for about 2 months, switched from an Arris SB8200 due to it heating up too much. No issues yet, super fast speeds. No need to reboot yet. Simple set up with Cox’s Gigablast service, and am using it with an Asus AX88U. Definitely the best DOCSIS 3.1 available as of yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Modem for Spectrum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem that is easy to set up. Works with Spectrum and have not experienced any issues. My internet has not dropped ever since switching to this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Future-proof Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had my internet speeds boosted above 1 gig, so decided to get new hardware that can support the new speeds. This modem can handle my speeds with ease, and for any future upgrades in the coming years. It’s got a small footprint, and looks sleek. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Greatness awaits!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, great speeds, ok price, but great everything else! I would definitely recommend this modem, especially for Spectrum use. Easy installation and activation, was good to go within minutes. Buy this modem, you will not regret it.

    I would recommend this to a friend