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Customer reviews

Rating 4.6 out of 5 stars with 318 reviews

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  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Rating 4.5 out of 5 stars with 1 review

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 318 reviews
  • Pros mentioned:
    Internet, Speed
    Cons mentioned:
    For comcast/xfinity

    Rated 5 out of 5 stars

    Ditch the Xfinity gateway for speed, reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish that I had made the switch sooner, for the first time I am actually getting what I paid for in regards to my Internet speed, to tell you the truth it seems to be a little bit faster. I haven't needed to reset or reboot my modem yet since I changed over from the Xfinity gateway. I am a paralyzed veteran so my whole house is smart and I really rely on technology, previously I was resetting xfinitys Gateway three times a day just to get my plan speed or so that it would actually work. Now I am no longer paying Xfinity rent for a piece of junk that doesn't work. The speed from this modem and my wireless router together absolutely crush what I was getting before. I have had zero issues I totally recommend making the switch, you have to remember if you have a voice plan you need to get a modem with voice or you will lose your deal even if you do not use the phone. This is the obvious choice.

    I would recommend this to a friend
  • Pros mentioned:
    Connection quality, Internet, Set up

    Rated 5 out of 5 stars

    Excellent modem for Xfinity Gig speed internet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for Xfinity Gig speed internet with phone service. Fast, stable and reliable. Set up was also quick and easy. No more monthly rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Connection quality, Set up, Speed

    Rated 5 out of 5 stars

    Save the modem rental fee and buy this modem.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, and now I don’t have to pay the $15 per month modem rental fee from Xfinity. Note that you will have to download the Xfinity App on your phone or call tech support at Xfinity to get the modem online. I chose to use the App, and it was a smooth and simple process. The modem is more than capable to handle Xfinity’s high speeds and voice service that I subscribe too. I’m very happy with this cable modem and it performs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    For comcast/xfinity

    Rated 4 out of 5 stars

    Fast modem for a steep price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works well and gets high speeds, but it's no better than the CM 1150V that replaced it. I see no actual speed difference with it, though Xfinity sent me an e-mail saying that I wasn't getting the full speeds that my account allows. This modem was over a hundred dollars more than the 1150V, so not really worth it unless you're coming from something slower. Pictures attached show the 1150V slightly faster than the 2050V. Also, setup took over an hour with a tech via chat, the "easy self setup" did not work for me, it didn't work for the old modem either. Make sure to test the phone line after setting up, too, the tech got the internet part working but it took longer to get the phone line working. And getting through to a person at Xfinity on the phone is a trick I haven't mastered yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neatgear Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new NETGEAR - Nighthawk Modem that I purchased at Best Buy. It was easy to set up and it has far exceeded my expectations. I highly recommend it if you are looking to replace an old Modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very easy. Netgear Customer service was great and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem setup went smoothly. Excellent speed and connectivity. It is approved by Comcast/Xfinity which can be helpful if they are your provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for full speed from Xfinity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this even though I had the earlier version(CM1150V) and was able to link 2 ports to supposedly get full 1.2G downloads with the linked ports. Well, before with the linked ports, I was averaging 1100 Mbps. Now, I'm consistently testing at 1400 Mbps. Tests are run on my router and not through Xfinity's site. So, pretty sure they aren't fudging me there.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertising says compatibility with Xfinity, but shortly after installing I had internet outages and received an email from Xfinity that Netgear was having software compatibility issues with Comcast. This is misleading and false advertising.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk Modem - Speed Demon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device one of a few capable of delivering Xfinity high speed internet. This one requires a separate router for home Wi-Fi but the additional cost is worth it for the speed. FYI Check your Xfinity package. Most cable modems are not capable of the current day delivery speeds they sell you. Find out what you have and update your equipment. Bought the ASUS AX5400 as my router. Powerful combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, quiet, stays relatively cool, very efficient. No wifi capabilities, however that provides the perfect reason to combine with the NETGEAR Nighthawk AX1800 Router Mesh wifi system. I am averaging 400+ mbps down and 40+ up. No drops, no glitches so far. I love the reliability of the combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable on Xfinity Gigabit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to finally say goodbye to Xfinity’s XB6 and the $13.00 a month lease fee. This modem pairs very nicely with the Orbi 6 system. It has been stable and speeds are what they are supposed to be. Speed from my Orbi are fast! See my attached photo. Speed at my old computer I averages about 934 down and 40 up, so no complaints. VoIP works fine as well. Highly recommended if your on Xfinity and using your own Wi-Fi router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk Modem CM 2050V

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this modem because Xfinity told me that the throughput that they're sending my old modem cant handle. Now I have fester speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the title says excellent and it is. Very few issues setting it up. Switching from one modem to this one. It wouldn’t connect at first. About 10-15 minutes later and I was up and running. Noticeably more stabil. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Set up, Speed
    Cons mentioned:
    For comcast/xfinity, Price

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I owned a Netgear CM1150. Comcast kept on saying the modem could not handle the speed I purchased. I have SuperFast which is 800 downstream. I planned on waiting for Docsis 4.0 to come out later this year but could be delayed in my area. Turns out the downstream between docsis 3.1 and 4.0 are the same. 4.0 offers better latency and symmetrical downstream / upstream speeds. Who knows the cost. I figure it might be another three or four years before I decide Docsis 4.0 is a must. The install was much easier than before which at the time took a few hours on the phone with Comcast. This time I was able to do it on my own. Provisioning on the pc was a fail. Using the xfinity app I was able to get it provisioned. The speeds have improved and I am finding the modem to be reliable. My phone conks out for a minute on occasion. This happened with the previous modem. It is likely a Comcast issue and not a modem issue. The cost differential between a modem with/without telephone is now much closer. The previous modem with telephone was ridiculously expensive. Eventually I may drop the landline but it was an easier purchase to make this time around. I have a Netgear Orbi router connected to the modem for the router / Wi-Fi. It all works great.

    I would recommend this to a friend
  • Pros mentioned:
    Set up, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second netgear modem had to up grade for faster speed. Easy to set up .works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Internet, Speed
    Cons mentioned:
    For comcast/xfinity

    Rated 5 out of 5 stars

    Great modem for internet and voice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my speeds with xfinity had increased, I needed to replace my internet/voice modem to take advantage of the upgrade. This Netgear modem was easy to install replacing my older one. I did have to contact Xfinity to help push the signal so I could use it. The xfinity app wouldn't do it and couldn't find it on it's own. It's been working great and my speed has increased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced comcast awful gateway. Easy set up. Was a comcast approved modem. ( they have a list on their website) combined with Orbi WiFi. Constant flawless internet was the result! FYI Comcast will tell you that if you don’t use their gateway you can’t use their wireless cable boxes because they will not update. I know someone that has used them for years with no problem. But getting comcast to put wireless cable boxes in their system for you could be a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    For comcast/xfinity, Price

    Rated 4 out of 5 stars

    Excellent Speed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds are great. I have 800 mbps plan and usually get 780 to 950 mbps with an ethernet desktop. No problems with the phone part. It is an expensive modem (-1/2 star) and took a little longer to connect with xfinity, nothing terrible but had to use their mobile app instead of just using my desktop. Look for it on sale and use the 15% off trade in network equipment program. Happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem approved by Comcast/Xfinity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is one of the few approved by Comcast/Xfinity if you do not want to use their equipment and also have a landline. I like Netgear equipment in general so was happy it was one of the choices. It was easy to setup following the included instructions although you do need to download the Xfinity and Netgear apps on your smartphone. Performance is better than expected and I am now getting over 900mbs download speed over a cat 5e cable. I also purchased the Netgear Nighthawk AX5 AX4200 Router when I upgrade to this modem.

    I would recommend this to a friend

What experts are saying

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Rating 4.5 out of 5 stars with 1 review

  • Approved ModemsRating, 4.5 out of 5KURT TWAIN on May 23, 2023

    Netgear CM2050V Review: A 2.5G Modem with Voice SupportThis is by far the best modem in terms of speed and exceptional performance. Its support for 2.5 Gbps plans sets it apart. I could play demanding games and stream 4K content without any lag. However, considering its premium price, it would have

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