Customer Ratings & Reviews

This was a great product. Never had an issue with it other than wish it would have lasted longer

As a buyer, I'm uncomfortable seeing the name of a competing internet service provider on the actual tech product I'm considering. Looks like a thing that will only work with Company X. But I did a LOT more (time-consuming) research to be sure the Netgear Nighthawk CM2050v would be the modem to grow into, even if I discontinue my RCN phone/internet service and want to keep my landline and fax phone line with another ISP. It wasn't plug-and-play, as one of the video reviews would suggest. I'm not sure how that person plugged it in and had it interface with her ISP and router with no phonecall to her ISP. There's a MAC number on the unit that needs to be reported to your service provider in order to get it running. (Maybe if you're with Company X, you don't need to call it in?) Alas, the phone agent at my ISP ultimately bailed and scheduled me for an in-home appointment. After a lot of household disruption, this cable modem works as well as to be expected within the bounds of what I pay for at RCN. There was an initial internet outage that lasted an entire overnight (which isn't usually our experience, which is defined by frequent but brief interruptions). So I got nervous when already I was having to recycle the power on this thing and start over. But as some of the other reviews indicated, that might happen at the outset, then after that, smooth sailing. I'm disappointed that I still have to rent a separate RCN modem just for the landline phone and fax machine. But I'm so pleased there are companies still providing landline service so I can keep these amenities in my home office. I can also send a fax digitally, sure, but it's such a convenience to send/receive faxes out of the same box that makes copies, scans, and color print jobs, so why not keep my fax line, too? Company X does warn on their product that though there are two phone lines indicated, you'd need to paying for a 2-line package in order to use both. At this point, those lights remain dark because I'm not using them. Glad I got this for the same price as a no-phone Nighthawk unit of the same caliber thanks to a sale at the time of purchase.

Received a great deal on the price and the modem has been exceptional. Great support from Netgear to troubleshoot issues.

Very seamless setup including the connection to Xfinity totally using the app with no people involved. Meets expectations with speed and stability.

Had to walk out in the rain with a 500 dollar purchase cause they want 10 cents for a bag

Easy to set up and provides the speed I wanted. Takes up virtually no space, too.

Great product, cleared up my all my connectivity problems from Comcast and replaced my old modem

The modem was great when it worked. It lasted 2 years and a couple months for me and then stopped working (wouldn't even boot). This gave me a chance to better understand the Netgear warranty and support apparatus which is pretty useless. The online support is limited to 90 days - and you can't even download the firmware to try and reset the modem using TFTP. In any event, given how expensive the product is, you need about 2.5 years to break even against just renting the modem from Comcast (and that doesn't take into consideration the need to purchase a WiFi router on top of it). I would look to competitor products going forward.

Well worth the money. It has a 2.5 gb port. Never overheats and is very very stable. It has two telephone ports so those of us that have two lines this will work. It took 10 min to get it setup with comcast and has been working well for a year now. It will pay for itself in no time rather than renting one from comcast. Best modem I have ever owned and will be future proof for a while since it is docsis.3.1.

Worked as advertised. Easy to set up. Achieving far greater speeds that we were able with an older modem. Works great with Xfinity internet.

I am happy to this point. My internet speeds seem to have went up, slightly above what I am paying for.

Works great. An improvement for my home system replacing the Xrinity gateway for “Triple play “ package. Various devices kept dropping off the home network but not since we installed the Nighthawk

It’s great, super fast. We noticed and improvement immediately.

Easy setup. Great speed. Just had to plug and play.

easy setup, with this modem I get the most out of my cable speed and performance!

We bought this modem to replace the Netgear modem we already had because it wasn’t strong enough to handle all of the electronic devices we had connected to WiFi. This one did the trick. Everything is working great with nothing dropping off. It was worth the cost!

Went looking for a Modem that was reasonably priced and would be able handle all the equipment I could attach to it. Also has the (2) phone ports that really helps.

Beware: this modem does not support Xfinity “next gen” speeds, so 40mb upstream is the best that you’ll get with it.

Purchased 9/19/23 and like many other 1 star reviews, mine failed in 3 1/2 months. Lights started blinking fast and no internet connection. At least Netgear support line answered the phone quickly. They said it overheated and failed. That’s ridiculous in 2023 that the industry can’t make a widely used electronic product that overheats in 3 months and fails. Of approximately 350 reviews, 35 were 1 star and almost all were failure. That means approximately 10% of these fail. Netgear sent me another one but I feel the chances of it lasting years is low and the warranty will expire in one year. Then I’ll be stuck even though I bought the most expensive modem to avoid this very issue.

I tried to set up this product and it did not work I spent hours on the phone with Xfinity for them to try to force it to work the phone part is not connecting and I do not have internet I am returning this product