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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.5 out of 5 stars with 427 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem's speed and overall performance. Many find it easy to use and set up, and appreciate its compatibility and connectivity. Some customers find the price a bit high, and a few have mentioned issues with the modem itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-427 of 427 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, with this modem I get the most out of my cable speed and performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modem to replace the Netgear modem we already had because it wasn’t strong enough to handle all of the electronic devices we had connected to WiFi. This one did the trick. Everything is working great with nothing dropping off. It was worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went looking for a Modem that was reasonably priced and would be able handle all the equipment I could attach to it. Also has the (2) phone ports that really helps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Upload speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware: this modem does not support Xfinity “next gen” speeds, so 40mb upstream is the best that you’ll get with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear Nighthawk Failures

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 9/19/23 and like many other 1 star reviews, mine failed in 3 1/2 months. Lights started blinking fast and no internet connection. At least Netgear support line answered the phone quickly. They said it overheated and failed. That’s ridiculous in 2023 that the industry can’t make a widely used electronic product that overheats in 3 months and fails. Of approximately 350 reviews, 35 were 1 star and almost all were failure. That means approximately 10% of these fail. Netgear sent me another one but I feel the chances of it lasting years is low and the warranty will expire in one year. Then I’ll be stuck even though I bought the most expensive modem to avoid this very issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work would not connect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to set up this product and it did not work I spent hours on the phone with Xfinity for them to try to force it to work the phone part is not connecting and I do not have internet I am returning this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Moden

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ir does not work with eero and comcast as set up by the geek Squad

    No, I would not recommend this to a friend