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Customer reviews

Rating 4.5 out of 5 stars with 426 reviews

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  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem's speed and overall performance. Many find it easy to use and set up, and appreciate its compatibility and connectivity. Some customers find the price a bit high, and a few have mentioned issues with the modem itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 426 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Happy with voice/cable modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable modem because I was adding VOIP and getting a higher speed wifi. This was the only voice cable modem I found and I didn't want to pay the Xfinity months charge for their cable modem. The setup was fairy easy and there were no problems with the wifi. The phone took about two hours to become active, perhaps because it was a new line. I've had this cable modem about two weeks and haven't had any issues. Just plugged in my mesh network router. I now get 400 mbs download speed most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Increased my internet speed at home. Happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem for internet and voice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my speeds with xfinity had increased, I needed to replace my internet/voice modem to take advantage of the upgrade. This Netgear modem was easy to install replacing my older one. I did have to contact Xfinity to help push the signal so I could use it. The xfinity app wouldn't do it and couldn't find it on it's own. It's been working great and my speed has increased!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note that this unit is overkill for my current needs, but purchased over the 1050V due to better reviews and less reported issues along with greater capacity for future needs. Works great! Download speeds improved significantly. Now able to obtain download speeds much closer to the 600 Mbps download bandwidth I’m paying for. 4K movie streaming is flawless. No caching delays. Just smooth movie steaming. Installation was straight forward via online process (i.e. this unit replaced an existing purchased cable modem) per the instructions included with the modem. Didn’t need to call Comcast/Xfinity for assistance. Modem connected with Comcast/Xfinity system after entering my account and requested modem details and automatically set up the modem and updated my account with this modem’s model and details. It took about 45 minutes with several automatic modem reboots included to reach the end of the setup. Again, very pleased with ease of replacing the previous modem with this one. Next purchase will be an upgraded WiFi router to give all mobile devices in family simultaneous hi speed access for streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A great modem from a great company (Netgear)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Netgear modem to use on my Comcast internet and home telephone service. It works great and now I don't have to pay the $10 fee they charged me for their modem. I am able to get faster speed also. This is just a modem and does not have a router system built into it but that is what I wanted because I wanted to use my own top of the line Netgear router system as a separate unit. I would recommend this modem to anyone who is a Comcast customer and wants to install their own modem without having to use one that Comcast supplies. My home phone system also works great without any problems with the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem. Love it. It was easy to connect. It was very easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Setup

    Rated 5 out of 5 stars

    Better then any Xfinity modems by far

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Netgear Nightghawk 9000 along with this docsis 3.1 modem with voice. This modem is extremely stable compared to any of the previous Xfinity modems I had to rent from them. Simple setup and admin page is easy to navigate. Ditch renting you will never look back!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best cable modem yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nighthawk-first strickly cable modem. Much faster than my preious one and works flawlessly with my eero mesh wifi system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Thinner then the older one. Easy to setup if you know what you are doing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Xfinity modem with the Nighthawk & am pleased. The modem works well in combination with my Orbi satellite system. Set-up was surprisingly quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Extremely fast! Easy to set up and start surfing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this CM2050V from a very old Arris telephony model and I have been pleased with this modem’s performance. I also like the sleek design and vertical orientation of the modem. Setup was a bit problematic since the modem would not lock a downstream channel, and the tech support agent from Netgear was essentially useless, but I eventually isolated the issue to my UPS coaxial connections (not sure why it was interfering with things because it worked fine with my Arris modem) but I simply connected the modem directly to my cable wall outlet and it locked a downstream channel just fine and my internet speed stabilized. The aforementioned Netgear tech support agent told me it was normal to not lock a downstream channel and the LED blinking for the downstream channel was normal too (the agent completely contradicted the user manual and followed an obviously scripted troubleshooting procedure delivered with no independent though). Overall I think this was a sound upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to provision with Comcast, happy with the performance, happy to not be paying a monthly modem rental fee! If you're running your own Wi-Fi router and just need a modem that gets the fastest speeds, this is a great pick, I use this to drive my Unifi Dream Machine Pro and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup went very smoothly no problems, modem working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    So simple even an Accountant can do it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup and required only a phone call to Comcast/Xfinity to switch over from my previous Comcast/Xfinity Gateway to this new modem. Granted I had to spend 30 minutes on the phone with Comcast while they updated everything on their end but it was painless. New modem works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New Data and Voice Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit of time for the unit to update and register with Comcast. One thing the instructions don't suggest is to plug the modem directly into the computer, without a router, get the unit registered with Comcast and then, once that is stable, work on your new router (I bought a new Nighthawk RAX70 with this modem when I replaced my Motorola MT7711 Data and Voice modem/router). Once all set up, my speed on downloads increased by over 150 Mbps, and my uploads increased by about 10 Mbps. The Motorola had good range, but the new RAX70 had 3 bars for WIFI signal two houses away. Definitely do the "Try Again" a couple of times with the Netgear app when registering, as there is some definite software updates and handshaking going on in the background as Comcast searches for your device, the device updates and all the processes complete themselves. Be patient and it will be well worth it once done.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    2 phone lines 2.5Gbp ethernet port AWESOME!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device if you Gbp speed service from your provider and a router that has 2.5 Gbp port. 2 phone lines is a plus. Paired with Netgear RAXE router connected to routers 2.5Gbp port which led light is blue when hooked to 2.5Gbp port. Simple plug and play. If you want speed and that's what your system is built for I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Very reliable and super fast.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast speed and reliable data stream. Rarely ever have to reset this modem. We had to reset the modem supplied by WOW often. We have this paired with a Nighthawk high power router and they work well together. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    No more monthly rental fees. Great product.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Easy to replace Comcast’s modem with Comcast app for setting up new device.. Had to restart modem to finish setting up. No more modem rental$. Netgear warranty is for life. If you register with Netgear. Thanks Netgear!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works well if you need voice capabilities.

    I would recommend this to a friend
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