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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 425 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem's speed and overall performance. Many find it easy to use and set up, and appreciate its compatibility and connectivity. Some customers find the price a bit high, and a few have mentioned issues with the modem itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 425 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this modem is working as expected. Easy to setup and use. I have noticed a download speed increase as well. Works well with Xfinity internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be doing it job I’ll know once I upgrade my router to an WiFi 6 I still own a WiFi 5 router. My top speed is around 700- 800 mps download plugged in the MacBook Pro. I’m not seeing the 1GB download I’m paying for with Xfinity. When not plugged in my speed is about 220-300 mps download. I upgrade to this device bc I have a total of 21 devices on the network and my old modem Arris was outdated and wasn’t compatible anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second netgear modem had to up grade for faster speed. Easy to set up .works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Expensive but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is good, definitely the speeds are there. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grateful for Best Buys expertise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy rocks They helped me find this item works perfectly with my internet service and you can never find a better price on any item best buy sells. Thank you Best Buy Grateful for you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem runs my Xfinity system well. Pairs great with the Netgear mesh system

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Nighthawk D3.1 voice cable modem is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Netgear Nighthawk DOCSIS 3.1 voice cable modem was great for me! I was able to use gigabit Comcast Internet speeds with it. I seem to remember getting around ~960mb down and about 39mb up. The only reason I decided to use my replacement warranty was I had to reboot it every few weeks or so. Wasn't positive it was my modem or if it was my signal from Comcast, but I replaced it to be certain. Other than that, it is a great purchase and recommend it or any of Netgear's Nighthawk modems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit, but please consider other options.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the CM2050v has been fine until I received notice last week (January 2025) about a firmware issue on Xfinity's/Comcast's network. According to Reddit post in December 2024, Xfinity/Comcast is slowly rolling out the new firmware. It appears the firmware issue/fix has been in the making since December 2023. I just wanted to bring this to the attention of buyers of a possible firmware issue that may affect the product's ability to deliver speeds included in their internet plan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    NETGEAR NIGHTHAWK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear Nighthawk Docsis 3.1 with Voice works GREAT! It has long range output and reception. Was extremely easy to install. It holds up to Netgear's connection reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    It's a must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must buy. This modem is fast. And easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nighthawk Router Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well and worth the cost. Had no trouble setting it up thanks to the handy app that walks yoy through the process.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 1 out of 5 stars

    Netgear Nighthawk I bought turned out to be br

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work remotely and urgently needed to replace my old Motorola modem to increase my connection speed. I bought a $350 Netgear Nighthawk because it had great specs and is supposed to be a trusted brand. After connecting it to my Xfinity cable, it didn't work. I tried to set it up multiple times over two evenings and spent an hour talking to a Netgear consultant over the phone. He went through all the troubleshooting procedures, but it didn't help. Maybe overall it's a good device; mine was simply broken. I was annoyed since I really urgently needed it. I immediately bought an Arris S33 instead, and it works great. The installation took 5 minutes. I wanted to return the Netgear modem to Best Buy in Dublin, CA. They didn't want to accept the return because I learned the return window is only 15 days, even if the modem was broken. Finally, I got store credits. Not bad, but also not what I wanted. Terrible experience with Netgear, and not a good one with Best Buy either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the fastest modem/routers I've owned. Setup was easy, the app for my phone allowed me to view and make changes easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with night hawk router as recommended for xfinity

    I would recommend this to a friend
  • Cons mentioned:
    Modem

    Rated 5 out of 5 stars

    Replaced Motorola Voice Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had so many issues with our Motorola voice modem we were forced to switch to this Netgear Nighthawk voice modem. Night & day and so very happy with our purchase. Paired with the Nighthawk satellite system was more than we wanted to spend, but have had zero issues with connection and are thrilled with the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    NightHawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. The price is rather steep so, look for a sale.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    Best modem out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A upgraded to this modem after using the Arris modem for years. Internet stability and speed improved very much.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Highly revommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works like a dream! So far, there are no issues on the network. The app is quite helpful - now with our VPN installed and running, security is assured!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally, a VOIP option in a modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been interested in adding digital voice service with our ISP (Comcast) since all supporting devices for the service had been gateways (modem + router combo device). Netgear finally came out with a modem that supports VOIP service and can still be paired with your own router, providing better reliability and no monthly equipment rental from your ISP. Setup was a snap, and having 2.5Gbps support on the LAN port allows us to get the full 1.2Gbps downstream speed in our tier. Fantastic device!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cable Modem works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is full of features and works perfectly. it was compliant with the latest service from XFINITY.

    I would recommend this to a friend
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