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Customer Ratings & Reviews

Your price for this item is $162.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 796 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem's ease of use, strong performance, and straightforward setup. Many appreciate its voice support and competitive price, particularly as an alternative to cable company rentals. However, some users experienced compatibility issues with certain internet providers and reported problems with the Ethernet ports. The lack of built-in Wi-Fi was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 796 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. I get the speed I am paying for from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong easy to connect with all my other electronics .. Don't slow down signal always strong..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great stock and shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade cable package and this was the unit that supports internet and phone. Best Buy had good stock and shipping was lightning fast. Online competitor had poor stock. Still haven't been able to get the VoIP phone working but internet is very stable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NETGEAR Modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally get the speeds I pay for from Xfinity!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Was easy to connect our Ring doorbell up too.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and connect all the pieces to the WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modern. Works great and save money on my cable bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem. Install and setup was quick & easy. Got this modem cause my prior one died. I was planning on going with Comcast to replace my landline, but decided not to after I purchased the modem. Could have saved some money if I chose the version without voice support.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Needed to replace old equipment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff help find need equipment and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem/router. Had an Arris (that cost more) for a few months before this. Returned it because it continually would stop connecting to the web. I had to restart it 2-3x a week. Arris support answered the phone but could never get it to correct itself. This I e had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Voice support

    Rated 5 out of 5 stars

    Blazing fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect modem for multi gig internet service accompanied by voice service. You can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and easy to use. Would recommend if in need of a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. It is latest technology and is super Fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, we love it, so glad best buy had it, thanks

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Doc 3.1 Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with excellent performance and connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up works wonderful with my new internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cable modem that serves its purpose at home.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 3 out of 5 stars

    Save On Xfinity Rental Fees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem specifically to replace the Xfinity Gateway and save on the $13/mo. in rental fees. Easy hook up, but, and this is a BIG but, I didn't realize that this modem does not have WiFi ! Luckily, I had an old WiFi router that I could use in conjunction with the new modem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it easy to hook up it a must and work with comcast and it go up 1000 for speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster better and quicker then my comcast old.....

    I would recommend this to a friend