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Customer Ratings & Reviews

Your price for this item is $162.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 796 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem's ease of use, strong performance, and straightforward setup. Many appreciate its voice support and competitive price, particularly as an alternative to cable company rentals. However, some users experienced compatibility issues with certain internet providers and reported problems with the Ethernet ports. The lack of built-in Wi-Fi was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 796 reviews
  • Rated 5 out of 5 stars

    Good good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Need to reboot every so often. Sometimes 3x in a row to get the speed back up. Comcast doesn’t like to support you when you buy your own modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great upgrade and a way to stop paying Comcast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can use the cost difference to upgrade to gigabit ethernet. do not try using wan aggregation as it did not really work with Netgear router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we upgraded our router to this one granted there are not a ;pt pf options that also have the xfinity phone feature with them but it works great the docsis 3.1 improved the speed of our internet also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had Netgear - upgraded to Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade from the Netgear without the phone capability to this; as I dropped my phone provider and went digital - which this was a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get rid of your monthly rental fee!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the rented modem from AT&T - Xfinity. Best decision! Works great, plus not paying that monthly rental fee. Should have done it sooner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and the device performed as advertised. Have had some fluctuations in signal strength but just recently moved my Internet plan to gigabit speed and some tweaking needs to be done.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 3 out of 5 stars

    Not all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but needs wifi. Recomend by Comcast got it all hooked up then found out I needed a router also. Was bought to replace Comcast rental equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for comcast rented modem. Also paired it with Netgear RAX200 router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my new Netgear 3.1 Voice Cable Modem. Needed to upgrade to a 3.1 modem to get all the speed out of my Xfinity Service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good experience. I had to call for the connection, however I believe that was Comcast rather than the modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Great but only for 2 years

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 years. After that, it started to have DHCP problems. Basically what would happen is the Wifi router would stop being able to connect wifi clients to the internet. Then if you connect a computer directly to the modem via a network cable, it wouldn't serve that computer an IP address.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace modem provided by cable company who charges monthly for something that you have to have on too of their high package prices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    netgear has been a good product for many years... purchased this to get rid of the monthy fees from comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in, called in to XFinity to activate, works well. Much better than paying by the month for the rental box! No issues so far and none anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great success with this modem when connected to an Orbi router. Fast WiFi, great phone reception. I wouldn't hesitate to this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nicely built item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk is a very nicely built item with a ton of options and control. if I was to point out one short coming it would be the lack of a WiFi router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit appears to be working well, our cable is on and the signal is good. Every now and then our cable goes out but that could be comcast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Signal Range is more. Mobile App is user friendly Cons: Design ok. Led indication not visible properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST own for Xfinity/Comcast customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the BEST modems for Xfinity/Comcast WITH Voice for the near future! Available at BestBuy!, hard to find otherwise. HIGHLY recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects and works fine with spectrum 1gbs network. Just need to get them to register your MAC address.

    I would recommend this to a friend