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Customer Ratings & Reviews

Your price for this item is $162.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 796 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Nighthawk 32 x 8 DOCSIS 3.1 Voice Cable Modem's ease of use, strong performance, and straightforward setup. Many appreciate its voice support and competitive price, particularly as an alternative to cable company rentals. However, some users experienced compatibility issues with certain internet providers and reported problems with the Ethernet ports. The lack of built-in Wi-Fi was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 796 reviews
  • Rated 3 out of 5 stars

    Not what I expected.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Modem does its job but depending what the layout of your system is, I could easily lived with a modem that was less money and did I really need all the hook-ups? No! The price was steep, $274, thats a bit high and this modem did nothing to speed up my connections, in fact it made things slightly worse, so, was it me who doesn’t understand technology? No, I believe the unit does not live up to it’s standards.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots up quicker than past equipment I owned. Works as expected and provides a stable network environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Net gear NightHawk

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our condo with wifi mesh and it fill our 2500 sq ft place with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than renting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to safe on my bill and not pay a rental fee every month anymore. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid replacement for high speed cable connection if you have separate WiFi (I use google mesh)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Nighthawk does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well. Easy to install and very fast connection. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Speed is limited by ISP capacity. Better than renting modems from cable companies. ROI in less than 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for Xfinity users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends love this modem because of its quality and consistency. Any one who has Xfinity should come to love it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! This paired with my nighthawk wireless router has the entire house covered.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Expensive ... could he better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok.have to reset it every now and then . WiFi is great otherwise

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Nina,

      Thank you for your review. If you find that you have to reset your modem often please reach out to us so we can look into this with you. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 5 out of 5 stars

    Perfect gaming modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect modem for anyone, especially of you want to get away from the xfinity gateway

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    needed for Comcast Xfinity voice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for what it was used for. This was what Xfinity listed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modems away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay a cable company to rent a crap modem. This is expensive but is well worth the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Just could not get this modem to work properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I tried, using both Xfinity and Netgear, I was not able to make this cable modem work with any level of dependability. This is the only modem that will work with Comcast Xfinity Triple Play which consists of television, internet and telephone. Comcast pointed to Netgear as it being a modem problem. Netgear pointed to Comcast as it being an ISP problem. I wanted to downgrade to Double Play, television and internet and was told that doing that would cost me about $15.00 more monthly which was enough to pay for the monthly modem rental which is what I wanted to get away from. So far, all is working well. If you are going to get the Infinity Triple Play be aware of my issues with this modem. Also, much appreciation to Best Buy for their desire to take care of this customer the day I returned the product. Another reason I choose to keep my dollars local when I can. Thanks!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem with excellent service. Best feature is it supports up to 10GB which should last for several years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality equipment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good unit; the new mesh systems may be better but this is a solid cable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, no Issues connects fine, lots of settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with xfinity great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Works very well with xifinity when the service actually doesn’t go down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a strong source for an internet signal to supply efficient service to the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to own!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this so we didn’t have to pay rental fees for one; ought to pay off in time!

    I would recommend this to a friend