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NETGEAR - Nighthawk AC1900 Dual-Band Wi-Fi 5 Router - Black-Angle_Standard

Customer rating

Rating 4.6 out of 5 stars with 10008 reviews

95%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    The new standard for high end dual band router!

    Posted
    Eidos

    This is the best wireless WIFI router available at this time (IMHO). I had a very good router installed in my home and a secondary powerful AP (Access Point) that covers several acres of land. I can get a WIFI connection in some directions almost 500 yards away from my home. I removed that primary router (ASUS) and installed this one and then I took signal strength readings on the 2.4 GHz band at varying distances within my home and on different floors. The results show that on longer distances this router’s WIFI signal strength is more than 10 times stronger than the one I removed. I will post that detailed data later. When you unbox this router you will be shocked at its size. It is more than twice as large as my other routers and it takes up a lot of desktop real estate. Its performance makes it worth it though, especially if you have a larger home and need longer transmission distances. What’s in the box? • A high quality Ethernet cable to go from your cable modem to the WIFI router. The cable is 60 inches long. • An AC power supply to power the router. It is rated to operate from 100 to 240 VAC and 50/60 Hz. It is UL approved. The cable is 74.5 inches long from the tip of the AC plugs to the tip of the DC output plug. The power supply outputs 12 VDC at 3.5 Amps. • Three adjustable antennas that can be used to adjust the directionally of the WIFI coverage. They are also used to amplify the WIFI signal output from the router. • A brief instruction manual • There is no detailed user manual or disk included. (My only negative) On the top of the unit is a label and there is also one on the bottom that list the name of the default SSID and the network password key. On the back of the unit you will find: • Three gold plated screw on antenna connections. • A recessed reset push button. • Four Ethernet LAN ports rated at 10/100/1000 to allow up to a gigabit Ethernet connection which is ideal for the faster wired data communication speeds. • One yellow WAN Ethernet port that is to be wired to the output of the cable modem. • A USB port for use as an input/output for a network printer, external thumb drive or and external HDD for backups. • A power On/Off button for the router • The power input jack On the front of the router is a USB 3.0 port for connecting your devices like a USB flash drive or a HDD for back up processes. Since it is a USB 3.0 port save it for your faster speed requirements and use the slower USB 2.0 port on the back for items like your network printer. On the bottom of the router are labels that provide you with the factory SSID name, SSID password, Router admin password user name and admin password. If you change them to another value, WRITE THEM DOWN! The antennas are adjustable to allow you to adjust the WIFI transmission to achieve the best coverage for you home. There are several good WIFI Analyzer Apps available for your tablet that will help you to measure signal strength, look for open channels that you should use for a better signal and to help you possibly adjust your antennas. The beamforming+ functionality will help improve the coverage area of the WIFI network. This router will provide adequate coverage for most homes. This router has a 1 GHz dual core processor that helps speed up data communication and the use of the Admin functions. This was obvious to me while using the Netgear Genie software. This faster CPU speed is also ideal for fast gaming situations and the streaming of HD video. It provides faster and stronger WIFI signals with less stalling, stuttering and buffering. In addition this is a dual band router that provides a 2.4 GHz WIFI and a 5 GHz WIFI. This allows you to use the 5 GHz WIFI for video streaming and you will be able to control the video feed as well as you would a DVD player for fast forwarding, fast reversing and pausing. You can also split the workload between bands to maximize the speeds of the different tasks you are doing. For example, you can be backing up a computer using WIFI to a server while streaming HD video on the other bandwidth. This router is capable of up to 600 Mbps on the 2.4 GHz WIFI and up to 1300 Mbps on the 5 GHz channel. In my experience you will get much faster streaming on the 5 GHz WIFI but better range on the 2.4 GHz WIFI. This router also has programmable QOS (Quality Of Service) settings where you can prioritize certain applications like gaming or video streaming and assign the bandwidth you want to set aside for those applications. Some applications are critical for bandwidth considerations like VOIP, fast action gaming and streaming HD quality video. Here are some of my experiences from setting this router up: 1. No disk is included in the kit and one is not needed to install the router to your internet. I did find though that I had several critical system components like 3 servers and an older laser printer that were set with Static IP addresses. The router would not connect to those items and I had to use multiple tricks to get them to properly communicate. Having a good instruction manual would have saved me a lot of time. I recommend that your make sure that ALL STATIC IP ADDRESSES are set to dynamic before you install this router. 2. It was fast and easy to set up and use with the internet connection. Let the wizard do the work. 3. This is a big router and it will require a lot of desktop space. It is about two times bigger than my existing router. 4. I have a lot of Netgear equipment in my home and I also purchased it for my company years ago. Why because it is reliable and it worked properly for years and so I knew there had to be a way to get the router to do whatever I needed to accomplish. 5. Upon connecting this router it fired up its Wizard and walked me through getting connected to my cable modem, then that was it. Very simple and fast. 6. It works perfectly with my ROKU and always allowed the highest resolution of video to be streamed without any buffering or stuttering. Here is my test data of signal strength versus distance. Some of these measurements even involved shooting through several floors of my home. All measurements were made on the 2.4 GHz WIFI band: Position-----Distance in feet-----Old ASUS WIFI signal strength-----Netgear WIFI signal strength A-------------10---------------------------minus 50 dBm----------------------- minus 48 dBm B-------------20---------------------------minus 50 dBm----------------------- minus 50 dBm C-------------30---------------------------minus 58 dBm----------------------- minus 54 dBm D-------------45---------------------------minus 70 dBm----------------------- minus 61 dBm E-------------65---------------------------minus 74 dBm------------------------ minus 66 dBm Please remember that the smaller the number the stronger the signal. As you can see the two unit’s WIFI signals were very similar on the up close distances but the Netgear began to shine on the longer distances. At the 65 foot range and shooting though a floor the Netgear was more than 10 times stronger signal than the ASUS. Remember the units are logarithmic. This router changed to network address for itself to 10.0.0.1 so all of the addresses for every wired and wireless device in your home must be changed. That is why I strongly recommend that you set all of the devices to DHCP settings for dynamic IP addresses assignment. I rated this router as a 5 star item and I recommend it. I do look forward to the insertion of a manual or a manual on a CD.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nighthawk AC1900 R7000 Router

    Posted
    Anthony
    • My Best Buy® MemberMember

    I have Comcast Xfinity Blast Internet Service (75mbps). Comcast is increasing my tier in the upcoming weeks to 100mbps. They have forced me to upgrade my modem (I own my own) from an Arris SB6141 to one that will be compatible with the increased speed. The SB6141 will no longer be supported. Recently, I purchased the Arris SB6190, which was one of the six or so modems compatible with my service. I installed it and it works great. I had it coupled to an older Netgear N300 router, which worked fine, but was struggling to get range in my home (about 3,400 square feet). So, I decided to upgrade the router to achieve this. I ran various speed tests using an iPhone 7 and newer 11.6 inch Asus laptop (don't have the model number handy, but it is about a year old). I ran the tests throughout various locations in my home using the SB6190 and N300 to establish a baseline. Just as a side note, even though I haven't been bumped up in speed yet, I have always been getting a solid 85-90mbps while hardwired into the N300 router. I ran my range of tests. As expected, when I was in the same room (office) as the router, my wireless speed hovered around 55-68mbps depending on the device used. My iPhone7 had the better speed. As I got further from the router the signal and speed decreased (also expected). In my garage and in the second floor master bedroom (furthest locations from the router) my speed dropped down to around the 10-15mbps range. Definitely a router range issue. On 12/8/17 I went ahead and installed the Netgear AC1900 Nighthawk R7000 router with the default settings. There was one firmware update after installation of the router and I updated the firmware as recommended. I followed the installation instructions provided verbatim. I then reran all of the same tests from the same locations using the same devices. I was excited to see that my router's range extended through my entire home. In the two areas that were struggling (garage and master bedroom) I was nor getting an average of 31-36mbps in the garage and 41-47mbps in the master bedroom. I thought, "Wow"! Then, the disappointment... I went back into the office and other areas of the home where my signal was at 100% according to the bars on my devices and the Netgear Genie App, but my speed in those areas, which were close to the hardwired speeds, had dropped significantly down from the 55-68mbps to 41-45mbps. It was evident that although my range increased I was getting about the same speed throughout my home regardless of how close I was to the router. It didn't make sense. I didn't know if it had something to do with the Beamforming technology or firmware update. I reset the router back to factory defaults and went to the previous firmware, but did not get any improvement. I contacted Netgear and for the free service they were able to provide me, we adjusted some settings and played with channels, etc... No improvement and the technician was lost for words. His solution was to purchase a one-time service (around $49.00) so that he could go into the router remotely to see what was going on. I just spent $150.00 on this router while it was on sale and I was going to spend any more, so I declined. I reinstalled the Netgear N300 and got my close range speeds back to where they were and sacrificed the longer range. Fast forward to today, 12/114/17. I have always been a fan of Netgear and never had issues with my previous two routers, albeit technology and range as Wi-Fi continues to develop. I went out and purchased the Netgear AC1750 R6400 router using the default settings. Much to my surprise, the R6400 is performing much better than the R7000 did. I am baffled. My speeds have improved in all locations as compared to the R7000 and when I am in the same room as the router my speeds are near the wired LAN speeds. I can't figure it out? Anyway, I was unhappy with the R7000 and I am glad I gave Netgear another chance. So, if anyone else is struggling with this same issue, try the R6400 or another Netgear router. Hope this helps someone else who may be ready to throw their R7000 router out the window.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Big Improvement over Netgear WNDR4500v2

    Posted
    DRockstar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Coming from a Netgear WNDR4500v2, I hoped to accomplish the following 2 goals by purchasing the Nighthawk R7000 router: 1.) Extend wireless range 2.) Improve speed of USB storage attached to the router Bottom line in short, both goals were accomplished with this purchase. Overall, I'm happy with the investment I have made. For what I am using the router for, I would be considered a power user. I researched many routers before pulling the trigger on this sale. This router has been given great reviews, often best in class, for a long period of time now. My decision was set when I discovered a no brainer sale price on bestbuy.com. I have to give kudos to Best Buy for beating every online price I researched at the time, by a fair margin. Thank you, Best Buy! The router arrived with the latest firmware already installed as of December 2016. I normally would enable both QOS and the provided DNS service, but some research indicated that disabling extra functions on the router would improve the USB storage performance. So far this has proven true. By disabling those extras, I have gotten higher transfer rates with both reads and writes with readyshare shares on my MacBook Pro. The shares even connect faster. I have the router on default firmware, with mostly default settings. I have restricted extra functionality to only enabling USB sharing, ReadyCloud sharing, and DLNA sharing. I have a Seagate Backup Plus Slim 2TB drive plugged into the USB3 port on the router. I still wish it could be faster, but I won't complain... any improvement over USB speeds with my old router are welcome. I estimate they are twice as fast. I have a Public share for software installs and media, and a private share for documents. This configuration is serving as much needed storage to compliment the measly 500G drive on my MacBook Pro. I have ReadyCloud enabled so I can access my files from outside the home, and it does serve this purpose reasonably well. Also of note that may help others... I have a ton of media files, and I am selectively moving ones that I don't want to show up in DLNA to hidden directories starting with a (.). For me this includes tutorial videos, iTunes backups, and and many thousands of pro audio samples that overload DLNA media searching. The DLNA on this router can only handle so many files in so many directories. I want only certain songs and certain movie backups to be streamed via DLNA. Hiding media not needed for DLNA streaming has been my workaround. Also keep in mind that even if you have multiple shares, DLNA will attempt to discover all media files on the entire drive. This means I have to put media files on my private share in hidden folders too. I really wish I didn't have to do this, and just limit the DLNA media searching to a certain directory. As for wifi ranges, they have definitely improved substantially with this router. So far, I have only connected my devices on the 5G bands, and I still have decent signal 2 floors up through concrete walls. This is very good... I would only connect to the lower bands with my old router. I have the router hidden in a shelf below the television in my entertainment center on the first floor of a 3 story home. I have the antennae set up in a basic "W" configuration, which has served me well. I have had the router for a couple of weeks now, and have needed to have it reestablish its internet address once. My current setup is as follows: Vizio Smart TV, Roku 3, and Samsung BluRay connected through ethernet 3 Laptop computers (Mac and Windows), 4 Smartphones (Apple and Android), and a single Android tablet on the wifi network. Overall, everything has been smooth sailing for internet access and file operations. The single incident I encountered was rectified by simply hitting the "Apply" button in the Basic Internet tab of the router settings. Maybe that will help someone else if they ever lose connection, since a router reboot didn't do the trick for me in that particular case. I believe the Nighthawk R7000 router is an excellent value for the money in the current market, with a proven track record. It should be given top considerations if you don't want to spend the extra hundreds of dollars on the newer faster router models available. I can foresee this model still being available for some time, until the newer technologies can come down to the same price point.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simply AMAZING... It works when others don't.

    Posted
    RussW64

    Simply put..... this Nighthawk Netgear R7000 router is AMAZING. I wasn't really in the market to get a new router as my Linksys E4200 was working pretty good. I was dealing with dropped wifi signals and the fact that my TiVo at the far end of my house was getting 60% wireless signal. Then my friend and colleague texted me that he had purchased this router and was amazed and loved it. I then came on here to BestBuy.com and read the reviews and figured that I'd get one. I don't regret my purchase AT ALL. I knew this router was going to be great the moment I took it out of the box. This router is HEAVY and BUILT WELL. AND.. it has THREE EXTERNAL ANTENNAS that articulate (you can put them in any position). Set up and configuration was a breeze (probably because I'm a computer repair professional, but I think the "average joe" can set it up easily because the instructions are very clear and written in ENGLISH that makes sense! After connecting the router, I went down to the TiVo that was getting 60% and it was now getting 100% ! I thought that this must be a mistake, so I got my wifi signal tester out and sure enough, signal strength at the far end of my house where it once was 60% at best, was now between 99% and 100%. I then went outside, across the street, and was getting 86% where before I got nothing. That was amazing. I've been using this router for about 48 hours and have not had any drops, signal loss.. in short, no problems whatsoever. I only gave it a "good" rating on the price, because, well frankly no one likes paying $199 for a router when they can get it cheaper. This rating is only indicative of the price, not the performance, as I said, no complaints.. AT ALL. HELPFUL HINT: I found something that I want to pass along to everyone. I needed to reboot my router this morning (unplugged) and reconnected. When it rebooted, it lost the "handshake" to the cable modem (IP Address, Gateway info, etc) and thusly, no internet access. So, I rebooted again, and nothing. So I unplugged both cable modem (Arris TM802) and router, waited, and plugged in cable modem, waited for the four green lights, then plugged in router, and waited.... and ... NOTHING. This was perplexing as this is the normal procedure (cable modem first, then router). This time I just unplugged the cable modem and left the Netgear plugged in and working. And when the cable modem came up, the Netgear successfully handshaked and all was right again. SO... if you need to reboot the Netgear, reboot it first, then reboot the cable modem second and you'll be good to go. So... you still reading this? Get out and buy one!! :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    BEST Internet Router - Nighthawk R7000

    Posted
    DecimalZero
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Netgear Nighthawk R7000 is absolutely the best internet router I have ever purchased and used. With dual processors, the R7000 is able to give me wireless speeds that are equivalent to my ISP internet up link speeds. My old Internet router could only handle a couple of devices at a time before internet speeds decorated. because the R7000 has a very fast dual processor, my Note III Mobile Phone, Laptops, and Tablets are reporting Internet speeds of 100 Mbps Down and 5 Mbps Up; the same speeds I get from a wired Internet connection. I have 4 x Smart Phones, 2 x Laptops, 3 x Tablets, 3 x Desktops, 2 x Network Printers, and 6 Gaming Consoles that use a combination of WiFi and Wired Internet Connections and ever since upgrading my two Internet routers to Netgear Night Hawk R7000s, I have no network bottlenecks. The wireless signal strength is fantastic!! I have one R7000 in the house and one R7000 in another detached building about 50 feet away from the house. Wireless Bridge Mode works great, not requiring a physical RJ45 network cable between both R7000 routers; this is also called a WiFi Repeater, because the Remote R7000 repeats TCP and UDP network traffic to and from the Base R7000 Router. I have a RJ45 cable plugged into both R7000 Routers and setup one DHCP scope for all wired and wireless devices attached to either of the R7000 Routers. I setup the WiFi wireless names the same on both R7000 Routers, so when traveling between both R7000 Routers, I do not lose my WiFi network connection and only have one name and password to remeber. I have total control over who can access what when. I can block websites by URL or by a word list. The R7000 Router would work great for home, small businesses, and medium businesses. I guess the reason why the Nighthawk R7000 is such a great product is because they are owned by Cisco. You pay a little more for this product, but Cisco didn't cut any corners here. You get what you pay for, and for me, the price for the Nighthawk R7000 was totaly fair for the number of features Cisco included. The Nighthawk R7000 is a quality product all around and I for one will not buy anything else for my network routing needs!! I highly recommend buying the Nighthawk R7000, you will not be disappointed!!! :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for a small business or home consumer

    Posted
    Erutan409
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My previous Netgear router died on me. I wasn't very happy, considering it was only 13 months old. So I decided to go pro and give this router a chance. Trust me: a lot of time and effort went into researching this router. Cisco CCNA complements by technical background, as well as advanced [web] programming/development. I knew what I needed and of course "wanted" from my home router. When I came across this beast (it is fairly large), I was immediately drawn in by the VPN functionality. While this functionality can be slightly daunting to setup if you're not confident with networking gear that isn't encapsulated in some kind of "one-button setup," it's all pretty much self-explanatory. It probably took me around 15 minutes to get it going. The VPN seems to function flawlessly, too. I use remote desktop on my servers on a regular basis and the comparative difference in response time working locally or remotely is next to none. Be aware that if your IP changes, frequently, and you're not using a dynamic-DNS service, the difficulty in maintaining your VPN configuration may be exacerbated. *WARNED* The web GUI is mostly the same, compared to other modern Netgear routers. I'm not exactly thrilled about the overly simplified customization, but I'm also very proficient in Networking technology. In fact, this would probably work very well for those who aren't; which is most likely the target audience, anyway. The wireless is ridiculously fast. The AC spec is around 1.3 Gbps on this router. I personally don't have anything that approaches that speed; over Wi-Fi. I usually like to keep most of my gear wired. I currently have an HD Roku (54 Mbps), wireless Canon printer (54 Mbps), two phones (54 Mbps & 133 Mbps), Nook HD tablet (54 Mbps), Wii (54 Mbps), and two laptops (both 300 Mbps) connected to the wireless at all times. I haven't noticed any performance issues, which I'm sure is a nod to the hardware supporting the router. The biggest issue I had to troubleshoot, for at least a week, was getting my Roku to play nice with the router. The Roku player(s) is very finicky if you don't have the wireless configured a specific way on the A/B/G wireless radio. *Hint* Limit the data rate to 54 Mbps on said radio so your video streaming is at full potential. You'll notice when you don't adhere to this, believe me. The wired switching works as expected, too. I personally prefer wired over wireless whenever I can help it. It cuts down on latency (important to gamers) and I run a few servers that need high network throughput. Honestly, at the rate that Wi-Fi is advancing, latency may not even be that much of an issue, anymore. Regardless, I find the aforementioned to be best practice. To sum it up: I'm very happy with this router and I made sure to get a protection plan on it just in case I had another unfortunate episode of unexpected failure. I would buy another one if I needed to setup a similar environment that was small business-oriented or residential.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Tech Support Nightmare

    Posted
    RouterDoubter
    • My Best Buy® Elite MemberElite Member

    Initial setup seemed to be going fine - all my devices linked up with no problem...until my desktop. It said it was connected to the internet - but internet pages would not load. In the first of the 2&1/2 hour phone calls with tech support they insisted that the problem was not with this Netgear device but had to be my computer. Support for that would require paying a minimum $69.99 for six months support. Major hard sell - very hard sell. I finally caved and after that long long call, and it seemed to finally work I shut down the desktop and took it back to it's regular location (I had to haul it close enough to the router to run an Ethernet cable connection#. Turned it back on - tried to load an internet page and guess what? Same problem. Gritting my teeth I call again and this time it is "escalated" and I am assured they will fix the problem. After ANOTHER TWO & 1/2 HOURS ON THE PHONE #for a total of five hours folks# I finally hit the wall and told them to just stop - credit me my money back and I will take their product back to Best Buy and return it. Had to go to a supervisor to a customer service rep #who tried one more time to get me to stick with the $69.99 service plan# when I had to get VERY firm and insist that they either credit me back immediately or I will be calling my bank to put a protest on that charge. They finally relented. I unhooked this product, and hooked my old router back up #also Netgear ironically# and my desktop internet access worked just fine again. Bottom line? You just might be lucky and have this product work fine for you. If it doesn't? Pack it back up and go directly back to Best Buy to return it. Do NOT call their Tech support #which is far more "sales" than "support"# unless you have nothing better to do than spend most of your day on the phone watching incompetence in action.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect fix for a very poor Comcast Gateway!

    Posted
    MyReview
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was receiving a terrible signal or no signal from my Comcast Gateway (Arris 826). It is well documented how poor the signal strength, quality, and range is with the Arris 826. My download speeds were slower than my upload speeds and would often disconnect on a 125Mbps download and 25Mbps upload tier. My Wi-Fi signal, only 25ft away from the Gateway, would make watching anything through ON Demand pointless with all of the pauses and drops. To compound my issue, is that I live in a high congestion Wi-Fi neighborhood, with 20+ other networks all on the 2.4Ghz band. I tried a good quality extender, but I found that it would cut my already poor signal (12-20Mbps Max) in half. Finally, I purchased the R7000 Night Hawk, which solved every issue I was having! I placed my Comcast Gateway in "bridge mode" and turned off the Wi-Fi- signal from it and now use the R7000's Wi-Fi signal. Amazing difference! Awesome performance! Setup is pretty simple. Even if you don't have much experience with networks, there is a setup wizard that can walk you through the basics. There are several LEDs on the front of it, but most can be turned off if they bother you. The Night Hawk has dual band capabilities...meaning you can also utilize the 5.0Ghz wireless "ac" band, which is the latest, greatest, fastest, and at the present time least used. This means less interference from other devices. Take note, you will need a network adapter that is capable of using the 5.0Ghz band. My tablet only has a built in 2.4Ghz "wireless n" adapter, so I also purchased the "NETGEAR AC1200 A6210-10000S USB 3.0 adapter", and they perform awesome together. Honestly, I do not really need the USB adapter because the way I setup my Night Hawk it pretty much forces it's signal through all of my neighborhood Wi-Fi interference. The R7000 also has "Beam Forming". I cannot really say if this just a gimmick or actually improves performance. Simply put, "Beam Forming" is supposed to search out other wireless "ac" 5.0Ghz devices and shape a signal and project it directly towards those devices, rather than send out a giant spherical signal in all directions. Now, I am getting my full 125Mbps download and watching ON Demand online TV shows/movies with no pauses or dropped connections. I can even go outside with little change in signal strength, quality, or throughput. The range is way better than I was expecting! FYI, the R7000 is big and takes up a good portion of Real Estate. But the R7000 can also be wall mounted with a few screws. This is done much like cordless phone base stations. Put 2 screws in the wall but not all the way flush, leaving room for the router slid down onto the screws. Before I realized this, I went out and bought a small shelf to put the router on. Seriously, with no exaggeration, this is one of my best purchases EVER!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great POTENTIAL, Needs Firmware Fixes

    Posted
    Nightrider05
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm an IT professional (29 years) and I have owned and / or configured many wifi routers. The Netgear R7000 Nighthawk has great potential once a few of the issues are resolved. The BestBuy on Preston Rd in Frisco, TX did a great job through the sales transaction. My internet: Time Warner Extreme (30 Mb down / 5 Mb up). Motorola SB6141 cable modem. Speedtest.net verified, good pings / low jitter / no dropped packets on Pingtest.net. I have also optimized DNS per GRC's DNS Benchmark. Only one other wifi signal nearby (next house). I did not use Netgear's "Genie" application to set this up. I used the router's web configuration. I would call the setup "about average" of similar devices. Best advice: don't change anything that you don't understand. The current firmware as of this writing is Ver 1.0.2.194_1.0.15 which was released in mid-December (as best I can tell). The "bugs" that I have experienced are: dropped wifi connections on both 2.4 GHz and 5 GHz channels, odd / unpredictable latency / lag during gaming on wired connection, and Quality of Service (QOS) causing latency issues when enabled. I updated to the newest firmware during installation (I suggest that you download the firmware .ZIP file to your PC and upgrade from a wired connection rather than using the feature of updating from the router itself. Also read the included release notes for important information about resetting your router back to defaults after the update). Netgear recommends that "Upstream QOS" be enabled for the benefit of online games (multiplayer on XBox Live, PSN or PC / Mac games) but the lag was so bad that I would be kicked out of games. I encourage any potential purchaser to visit Netgear's website, go to the "Support" page and then select the "Discussion Forum." Find the forum for the "R7000" and see if the issues are resolved. Netgear is aware and addressing these issues as well as soliciting user input (multiple cases are open, many posts in forum). Other similar models by other manufacturers that I have researched are experiencing their own set of problems. That's the price of being on the leading edge these days. Summary: apologies for the long review. As an Elite Plus member, I have 45 days from purchase date to return to BestBuy. I am going to hold onto this router a while longer and see how Netgear addresses the issues with this product. If you need this level of speed and performance, then I still recommend the Nighthawk R7000 as long as you can afford to be patient and/or tolerate the current set of shortcomings.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Router with no features

    Posted
    Geek

    I have been using this router for a few months. The router has been working with no interruptions which is very important. Once in a while it gets updates which means they are improving the device and that is good but here are the downs: I had to contact the support on the phone and after a decent wait I had a rep with an Indian accent who sounded like has not much understanding of the router! What more frustrating was the poor connection. I have tried to use blocked keyword for certain websites and this feature has been blocking me to book a hotel online and this guy, after a long hold he came back saying he had to do some research was not able to advise me anything but remove the keywords. This router is capable emailing the user a weekly activity report and I have tried long to set this up but could not make it to work so since I had him on the phone I asked him to see if we can make it work and he put me on another hold after 5 minutes of which the hold-music stopped playing so I realized that he hung-up because he never called me back. At the beginning he had asked me to give him another phone number in case we get disconnected. I don't know why he took my number in case we disconnected to call me if he was not going to call me? I do not have time to call again and because I never have time I almost never rate products but I took my time to leave this review for other customers who want a router with all the features it comes with. Apparently while on hold I heard that NETGEAR does not provide phone support if you are beyond your 90 day from the date of purchase. I used ASUS prior to this one and Asus customer support reps know what you are talking about when you have an issue and they helped me on the phone almost after 1 year from purchase. I removed 2 stars for after sale poor customer support, 1 star for the advertised features not working. 1 star for the rep's integrity to promise a call if disconnected but never calling back. I rated it only one star because it is working just like any other routers. As a result; I am not a NETGEAR customer anymore...

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    It s a powerful router

    Posted
    Gibhunter
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 25 ContributorTop 25 Contributor

    I bought this because both my previous routers have failed.. the Linksys E4200 and Netgear R6300.. they worked for a few months but eventually started dropping connections or not connecting to devices in the home. This beast might last longer with my heavy streaming. I use it primarily with my home server to stream movies ranging from 3GB to 20GB to my HTPC upstairs, or laptop, or desktop. Its working great so far, however not anywhere near the advertised speeds, even with the neatgear wireless AC USB card 20' from the router in open space it will only connect at half the advertised speeds. But to be fair... the netgear adapter is poorly designed since its only USB 2.0 so it would max at 480 Megabits/sec not the advertised speed. On the 2.4ghz band its comparable to my old router, which has a better range than the 5.0ghz band. On the 5.0ghz band I am getting a 351megabit connection to my desktop and 500 to my HTPC. My desktop is directly one floor above the router. The HTPC is one floor above and through 1 wall. The 5.0ghz band quickly dies out with any range. The "focusing" antenna is a gimmick IMO, it's the exact same connection speed on all my devices as my last wireless AC router before it had issues. DO NOT EXPECT GIGABIT WIRELESS with this router.. at the distance required to actually connect at a gigabit through wireless you would be in range of a 6' ethernet cable and save $50+ on an adapter... which netgear doesnt make as of this review... only usb 2.0 adapters which will peak at 480Megabits/sec. A plus of the router though is that I can stream 4 different 15GB video files from my sever to my laptops/HTPC/desktop without stuttering, a pretty impressive feat. My hope is that it holds up better than my last 6 routers in the past 2 years.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Cannot recommend - no end to problems

    Posted
    Gerald
    • My Best Buy® Elite MemberElite Member

    Do not buy this if you're not willing to tweak the setup. Poor throughput, hard to connect to / login. I bought this in late 2016 based on all the reviews saying this was a top router - PC Magazine etc. How wrong could those reviews be right? Well as it turns out if you search deeper in the net gear forums, there are people who have problems. For e.g. search on "r7000 login problems". Maybe it's a minority of people, or maybe if it was at my home instead of my gf's home, I would have the time to figure it out. I bought this to 'modernize' her router - an Apple AirPort Extreme. Huge mistake - if I reset the router, everything is ok for initial setup, but then my password problems start again. By login problems I mean it behaves like I entered a wrong password. Eventually if I try enough times it works - as in 10-20 times. I've even out of desperation, saved an open tab in iOS Safari once I've been successful getting to the router admin page. Oddly enough that works. To be fair you don't often have to go to router setup once you're done, but when you do -- e.g. when I had to add a new wireless printer -- it's endlessly frustrating and there goes half a morning or afternoon wasted. Unfortunately that's not the end of it -- the biggest challenge is that throughput is poor. As in, even a Speedtest upload test will occasionally fails when you run the app. Ironic when you pay for a 50Mbps connection. Her apartment is small btw - typical small Boston apt. And we're often less than 4 feet from the router. Eventually I suppose we will figure this out - change channels etc, who knows...? I've updated the router regularly in the hope that these problems ease but so far no luck. She's about to move so we'll see if we just give up and go with an ISP-provided wifi router. Who has the time to deal with this? Pros Easy to setup Easy to use interface Cons Difficult to login to product after setup Poor throughput I really miss the old Apple AirPort Extreme for the ease of use Don't get this if you're not willing to troubleshoot and tweak

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Finally a solution for my connectivity issues

    Posted
    Mbiz
    • My Best Buy® Elite Plus MemberElite Plus Member

    I don't live in a large home, about 1900 sq. ft., but it's very long and finding a connection from one end of the house to the other has been a miserable experience. I used to have rooms hardwired, but after redoing some things, those connections were severed. I've tried multiple combinations of routers connecting to access points, but the access points have been unstable and unreliable and the speed has also degraded considerably. I've tried powerline adapters, but nothing in my home appears to be on the same circuit. I've since added MoCa adapters and have had moderate success in at least getting a signal to the opposite side of the house, but that's where the magic stops. This router provides an ample signal to at least 75% of the house which is good for everyday use, especially provided that most of my equipment is advanced enough to connect to the 5GHz band. This has significantly cut down on the interference with my 2.4GHz phones, wireless headphones, etc. But I still had issues with other rooms in the house with devices that needed to be wired. After the MoCa adapters failed in those rooms (couldn't get a consistent coaxial lock), I bought a second one of the NightHawks (I know, totally overkill), connected it as a bridge via wireless AC and now I'm consistently getting between 55-60Mbps connections to all of those devices. Buffering, download times and waiting are a thing of the past in every room of the house now. I'm just happy that, although super expensive, I've finally found a solution that works here and would easily work in a much better laid out, bigger home. The only negative aspect I've seen so far was a quick attempt to hook up a USB printer and I had no success connecting or printing. I've been using a network USB adapter from Belkin for years without issue, so I'm continuing to do so. It also appears that you may have to install Netgear-specific software in order to do this. Reminds me of an old Netgear NAS-bay I bought years ago that required their software to be running on the PC you wished to be able to connect to it. That was great up until support stopped beyond XP (or was it Win98?). Out of the box the administrative screens indicate there is a firmware upgrade available. Based on past experience as well, if it isn't broken, I'm not going to touch it. I'm always afraid of applying the firmware updates and I would highly recommend reading up on other peoples' experiences before diving in to investigate if there are legitimate issues hampering performance or outright bricking your new hardware. Overall, this has been a great purchase. It has simplified my networking setup, provided stability and speed and I've had no issue connecting anywhere from 5-10 desktops/laptops, XBOX360, XBOX One, PS3, PS4, WiiU, Slingbox, TiVo, printers, mobile devices, tablets, Smart TVs and wireless cameras simultaneously. I would highly recommend this for great performance, even if you don't stream heavy amounts of media in your home.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Netgear Nighthawk r7000

    Posted
    Kathrine
    • My Best Buy® MemberMember

    I've been reading reviews and on every review forum I find, it appears that this is a known issue that Netgear refuses to deal with and fix. I’ve been an IT System Administrator for over 20 years and I would not buy another Netgear product again after dealing with their support which doesn't admit there is a known problem. I had the Netgear WNDR3400 and never had any trouble with it. I bought the Nighthawk R7000 and for $200 and my experience with other Netgear hardware I thought this unit would be great. The configuration lets you lock down your wireless and looked like an excellent product for the money. I have had nothing but trouble with it. The Nighthawk r7000 is constantly going down. I upgrade firmware and it craps out and I have to redo the configuration. I get up in the morning and no wireless, I have to reboot it. Sometimes it goes down 2-3 times a day. The other day I got up and again no wireless, I rebooted and that didn't fix it. I go into the configuration and it says the wireless is turned off. First time I had this issue and you have to hold the wireless button on the front for about 10 seconds to turn it back on. This is ridicules that this unit has so many issues. Of course it's now out of the 90 warranty and Netgear says as long as the correct lights are on it not a hardware issue so pay us to troubleshoot or fix it yourself. When the device is a lemon, you can't fix that! WELL NOW THAT I’M WRITING THESE REVIEW, ON EVERY SINGLE SITE. I FIND THAT MANY USERS HAVE THE SAME ISSUES I’M HAVING. THEY HAVE ALSO CONTACTED NETGEAR TO NO AVAIL. BOTTOM LINE, BUY ANOTHER PRODUCT.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Expensive and not for the faint of heart

    Posted
    chuckok
    • My Best Buy® Elite Plus MemberElite Plus Member

    Connect the router, and was unable to connect to the Internet. After a few tries, it did connect. The next day, the connection was down. So, I replaced the router. The second router would not connect. After substantial trial and error, I finally changed the MTU setting to 1300 from the default 1500. After doing some searching on the Internet, I did find that changing to 1400 would be adequate. The Internet connection is now up and running. Oddly, the configuration on the "Basic" tab of the of the router's configuration is saying that the Internet is down. Sheesh ... I hate being a beta tester for a released product!!! Particularly at the price point for this one. That being said, the router's performance on the wired segment and the wireless segment does seem to be stable and performing as expected; and my expectations are high after doing some substantial research prior to purchasing this router.. Netgear support is abysmal. I attempted to call their support number, and after a number of rings the line went blank with no message #3 attempts#, The chat service took over a half an hour waiting in queue, and when finally supposedly connecting to a representative, the chat was dropped saying that there was no representative available #three attempts#. Opened a case via e-mail support, and received a stupid response with a link to a support web page and related links that I had already researched. I've decided to keep the router for the time being as the performance, particularly on the wireless segment, it the best I've seen. I'm hoping Negear fixes the bugs in the firmware. I also suspect, at least for the short term, a lot of users are going to return this product to the point of purchase because they won't be able to connect to the internet. I also suspect that Netgear is going to get a lot of support calls on this one, and people are going to be upset with the poor support received.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Upgraded from the D-link 868L, was expecting more

    Posted
    BjdWasHere
    • My Best Buy® MemberMember

    First, I should start by saying I am using an XPS 9530 with an AC wireless card, so I am able to utilize the AC band of this router. I upgraded to this router shortly after purchasing the D-link 868L AC1750 router. My reason for doing so was because with my wireless router located in my living room, I was only getting 1 to 2 bars on the AC band in my bedroom. It is worth noting that both routers get outstanding range while on the wireless N band, but AC is a different story. Wanting to fully take advantage of the AC band, I purchased the Netgear Nighthawk to see the difference. While the Nighthawk does show a significant improvement in range (I went from 1 to 2 bars on AC band on the D-link to a consistent 4 bars on AC band on the Netgear Nighthawk), the quality somehow isn’t quite as strong on the Nighthawk. While I was only getting minimal reception in the bedroom on the D-link, the throughput on that reception was STRONG. I was always able to achieve outstanding results on speedtest.net, as well as minimal lag on buffering HD videos. While the results on the Netgear Nighthawk aren’t horrible by any means, I was expecting slightly more impressive results. I'm still unable to maintain a reliable connection strong enough on my iPhone anywhere in the house except the within close range of the router to successfully use my voice over IP apps like Talkatone and Google hangouts phone service through google voice, but that’s not to say this is a bad router by any means. My review thus far has been focused completely on performance of both routers on the AC 5 GHz band. Some of my other older devices do not have AC capabilities, and utilize the wireless N band. And one thing is for sure, both the D-link 868l and the Netgear Nighthawk both really shine in performance and range on the wireless N band. The one main reason I upgraded to the Netgear Nighthawk from the D-link is for the Nighthawks external antennas. I feel they simply provide better range than the built-in antennas you will find on other routers, such as the D-link. Plus, those antennas are always upgradable to further boost signal and range. I like futureproof- and that is why I chose this router. After having using it for a little over a month, I have seen numerous firmware upgrades roll out to it, which I simply love-they are on top of making this router the best it can be. I also love the USB 3.0 port and the other USB 2 port on the rear, very convenient to hook up my flash drives to. This is a big router, I actually wish it wasn’t quite so large. The D-link had a very small footprint and a neat cylinder-like design. This one, though large, is much more aggressive and futuristic looking. I give this wireless router 5 stars because it deserves it. At $50 more expensive than the D-link 868L, it offers similar overall performance with slightly better features. To me, those extra bells and whistles are worth it. I'm pretty happy with this router and would recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One of the best home routers currently available

    Posted
    veedesign
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am a Cisco Certified Network Engineer with a CCNP certification, so I know alot about switches and Routers. Why don't I buy a Cisco router? Well the professional routers and switches are bullet proof and solid as a rock but much too expensive and over kill for home use. The new Cisco home routers are good but I have been using Netgear home routers for a long time and just prefer them and the professional reviews seem to put this router and the Asus at the top of the charts. Being in IT for many years I do like Asus products, they are typically the best or top tier in their product line. That being said I could have went either way, both of them are top rated but I know Netgear better and that they update their equipment often which is what I typically do when I first purchase and install them, plus I check regularly for software updates. My experience with the Nigthhawk has been excellent without any issues what soever. I also stream alot of 1080p movies at home to my TV's in the house through a NAS hard drive connected to the router which is a good test for stability and I have not had any problems or frame drops. I work from home also have have lots of devices connected to the router and run all four wireless SSID's so I can control the traffic and keep data secure. I have not tested the VPN yet but will do in the future. The only minor gripe I could make is that I would prefer a standing version like my last Netgear router I had and the Asus design over the flatter lay down design and I don't know why they decided to put one USB 3.0 port in the front. I can say the distance range on this device has vastly improved over the last MIMO router I had which was one of the main reasons I upgraded to this one. I had to have another second wireless device to cover the farthest reaches of the house but not with the Nighthawk, not only does it reach the farthest corner of the house the signal strength to those devices have a very strong signal. The house is a two story just over 2600 sqft. Very powerful in every way for the money, and easy to set up. I would highly recommend this device to anyone but not everyone needs as much power or features as this one but if your reading this review and are thinking of purchasing it, you probably want this good of a router. If your a serious gamer this and the Asus RT-AC68U are the ones to get. (AC1900 Wireless Routers)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredible Speeds

    Posted
    Vdub
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been pretty loyal to Asus routers over the past 5 years, but based on the reviews and slightly lower price to the Asus RT-AC68U I was also considering, I decided to try out this Netgear Nighthawk. Over time, my Asus wireless n router was slowly degrading in wireless reception quality and speed, and figured it was time for a new router. Pros: [+] The wireless speeds I'm getting on this are excellent, and far better than my last router. My internet speeds are 40 down and 5 up, through this router I'm pulling about 34 down and 5 up. [+] Wired speeds are flawless, as should be expected. Getting my full 40 down 5 up over internet, over local LAN am consistently getting gigabit speeds. [+] Love the simultaneous dual-band. About half my electronics support 5ghz wireless and I've migrated them to that channel. My older stuff still uses the 2.4ghz band, and I definitely am noticing better reception compared to having everything on 2.4ghz and competing with each other over limited channels. Right I have my router connecting 2 laptops, 1 desktop, an Xbox One, a Wii U, a Wii, two PS3s, three Xbox 360s, three Android phones, an OUYA, a wireless gateway for my smart garage door opener, sprinkler system, Honeywell RTH9580WF smart thermostat, two Samsung smart HDTVs, and three Chromecasts (one on each floor). Handles everything PERFECTLY! [+] USB support is great, so I can kind of treat my router like a cheap NAS and connect an external hard drive that can be accessed from any device in the house. [+] Super reliable so far. Had it a couple months, handling tons of traffic every day without ever requiring a reboot. [+] This is trivial, but I LOVE the design cosmetically. That combined with the "Nighthawk" branding just makes it feel like you're getting a cool, high-tech product, rather than a boring business device. Cons: [-] Limited DD-WRT support. The stock web interface is quite good and has most features DD-WRT offers, but not all. This of course can change at any time, but as of right now there isn't a stable DD-WRT release for this router that properly uses all hardware features of the router. But not a big deal for now, as I can make do with the stock interface for the time being. [-] USB 3.0 on front of device. Instead of 1 USB 2.0 in back and 1 USB 3.0 in front, it would have made this router basically flawless if they instead just put 2 USB 3.0 slots in the back. Plugging anything into the front just looks so messy, since it means wires coming out of both sides of the device. Conclusion: <3 this router. I might even get a second to replace an older one I'm still using on my upper floor. A lot to love about this and not a lot to complain about. I would highly recommend this router to anyone, especially if you are coming from a single-band wireless g or n router.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Unreal performance and worth the cost!!

    Posted
    Silentone
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I live on the East Coast and getting a signal to the basement has been a challenge. I had an older ASUS Router and it was time to upgrade!! I have 2 kids who LOVE (and I mean LOVE) videos and online gaming over a wired or wireless connection. I needed a router that could keep up and going from a single core CPU router to a dual core with TWICE the throughput sounded like what I needed as my house has the following (all talking to my router): - 5 gaming systems (Xbox ones and 360’s) - 3 phones - 2 tablets - 4 TV's (wireless and LAN) - 1 Surround Sound system (firmware updates) - 2 laptops (depends on which kids happen to be home) - 1 Desktop machine Bottom line... I have a lot of things that have to talk to the router who are constantly chewing data. I needed more and I needed more fast! I had Netgear equipment in the past but returned them as they would just drop signal for no reason, reboot and it started working fine again for a little while. My ASUS that is being replaced this one with had started doing the same thing; however it was 4 yrs old. I bought this from my local Best Buy store as if it turned out to be a stinker I wanted to be able to take it back and not have to mess with shipping. The cooling of the router is amazing and it is very quite even when we're cranking multiple video streams to multiple devices throughout my house. I can also tell you that after getting it hooked up and set up I've noticed that even my wired LAN speed seems to be much smoother (not necessarily faster but smoother) than it was on my top-tier Asus router. Setup of this device was ridiculously easy. Actually easier than most other routers that I've set up over the years. So far this has been an absolute pleasure to work with! The smoothness of this router and the wireless speed I now get throughout the house is better than anything I’ve had before. I was going to keep my ASUS router and turn it into an AP point but with this router I don’t need to!! The only word of caution I have for Netgear is don't mess up the firmware updates! You put out a really nice product, probably the best product you have put out in several years... Don't mess it up! Again, if you're looking for a router that can handle all the devices that you have in your house especially when it comes to mobile and video you need to pull out your Visa and get this baby in your home. If you're in the market for a new router or you just need more than your current router can provide, so far, I have to recommend this router. I'm actually stunned it's this good.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    OVER PRICED!! BUY TP LINK C9! BETTER EVERYWAY!

    Posted
    WifiExpert

    Im writing this review from the perspective of someone who has used the black bird and compared it to many other products out there...im being 100% sincere when i say DO NOT BUY THIS ROUTER! even though it works very well and has many strong features the sad truth is that the TP LINK ARCHER C9 BLOWS IT OUT OF THE WATER! the black bird was giving me 59 mbps in my bedroom with comcast internet which is about 30 ft away from the router. It passes through many doors walls and appliances just to get the signal to me. it was 59 mbps on the 5 GHZ band and only 45 MPBS on the slower but longer range 2.4 GHZ band. also should be said that i was experiencing dead spots" from time to time with the black bird, which isnt terrible when i remember that every other router before this one could not give me reliable signal at all. so i thought i had the best router that i could get for 200$ and was just going to have to deal with the intermediate signal loss and slower than my hard line MPBS speeds. then i came across the TP LINK C9! I read OUTSTANDING Reviews on it and decided to compare just for fun. i found it for only 129 on sale at new egg and bought it. when i set it up i couldnt beleive it. it was pulling OVER 100MBPS tested on 3 different Devices over a period of a week, and ON BOTH BANDS! not just the 5GHZ! i couldnt believe that this router that was 70$ CHEAPER was out performing the 200$ black bird hands down! so then i go to the absolute opposite side of the house ( i live in a LONG BRICK ranch style home BTW) and normally not even the black bird could hold up any signal strength going through so much walls and distance . but sure as heck th Archer C9 was showing half Signal strength and tested out at 70 MBPS throughput! i have had it for a month now And i NEVER EVER Drop signal and can run over 8 devices (probably more if i had em) at the same time with 0 issue! People i am a 26 yr old service coordinator not a paid employee of TP link but i just want everyone to know that they are by far the best deal out there! do some research i am not the only one loving this thing! it out performs devices that cost 3x as much and it does it with style! so please do your self a favor and pick it up! Ps i have even heard that the previous GEN. archer C7 and C8 STILL out performs most of the newest Routers out there, let alone the C9!

    I would recommend this to a friend