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NETGEAR - Nighthawk AC1900 Dual-Band Wi-Fi 5 Router - Black-Angle_Standard

Customer rating

Rating 4.6 out of 5 stars with 10047 reviews

95%
would recommend to a friend

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  • Rating: 3 out of 5 stars

    Nighthawk AC1900 R7000 Router

    Posted
    Anthony
    • My Best Buy® Member

    I have Comcast Xfinity Blast Internet Service (75mbps). Comcast is increasing my tier in the upcoming weeks to 100mbps. They have forced me to upgrade my modem (I own my own) from an Arris SB6141 to one that will be compatible with the increased speed. The SB6141 will no longer be supported. Recently, I purchased the Arris SB6190, which was one of the six or so modems compatible with my service. I installed it and it works great. I had it coupled to an older Netgear N300 router, which worked fine, but was struggling to get range in my home (about 3,400 square feet). So, I decided to upgrade the router to achieve this. I ran various speed tests using an iPhone 7 and newer 11.6 inch Asus laptop (don't have the model number handy, but it is about a year old). I ran the tests throughout various locations in my home using the SB6190 and N300 to establish a baseline. Just as a side note, even though I haven't been bumped up in speed yet, I have always been getting a solid 85-90mbps while hardwired into the N300 router. I ran my range of tests. As expected, when I was in the same room (office) as the router, my wireless speed hovered around 55-68mbps depending on the device used. My iPhone7 had the better speed. As I got further from the router the signal and speed decreased (also expected). In my garage and in the second floor master bedroom (furthest locations from the router) my speed dropped down to around the 10-15mbps range. Definitely a router range issue. On 12/8/17 I went ahead and installed the Netgear AC1900 Nighthawk R7000 router with the default settings. There was one firmware update after installation of the router and I updated the firmware as recommended. I followed the installation instructions provided verbatim. I then reran all of the same tests from the same locations using the same devices. I was excited to see that my router's range extended through my entire home. In the two areas that were struggling (garage and master bedroom) I was nor getting an average of 31-36mbps in the garage and 41-47mbps in the master bedroom. I thought, "Wow"! Then, the disappointment... I went back into the office and other areas of the home where my signal was at 100% according to the bars on my devices and the Netgear Genie App, but my speed in those areas, which were close to the hardwired speeds, had dropped significantly down from the 55-68mbps to 41-45mbps. It was evident that although my range increased I was getting about the same speed throughout my home regardless of how close I was to the router. It didn't make sense. I didn't know if it had something to do with the Beamforming technology or firmware update. I reset the router back to factory defaults and went to the previous firmware, but did not get any improvement. I contacted Netgear and for the free service they were able to provide me, we adjusted some settings and played with channels, etc... No improvement and the technician was lost for words. His solution was to purchase a one-time service (around $49.00) so that he could go into the router remotely to see what was going on. I just spent $150.00 on this router while it was on sale and I was going to spend any more, so I declined. I reinstalled the Netgear N300 and got my close range speeds back to where they were and sacrificed the longer range. Fast forward to today, 12/114/17. I have always been a fan of Netgear and never had issues with my previous two routers, albeit technology and range as Wi-Fi continues to develop. I went out and purchased the Netgear AC1750 R6400 router using the default settings. Much to my surprise, the R6400 is performing much better than the R7000 did. I am baffled. My speeds have improved in all locations as compared to the R7000 and when I am in the same room as the router my speeds are near the wired LAN speeds. I can't figure it out? Anyway, I was unhappy with the R7000 and I am glad I gave Netgear another chance. So, if anyone else is struggling with this same issue, try the R6400 or another Netgear router. Hope this helps someone else who may be ready to throw their R7000 router out the window.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great POTENTIAL, Needs Firmware Fixes

    Posted
    Nightrider05
    • My Best Buy® Elite Plus Member

    I'm an IT professional (29 years) and I have owned and / or configured many wifi routers. The Netgear R7000 Nighthawk has great potential once a few of the issues are resolved. The BestBuy on Preston Rd in Frisco, TX did a great job through the sales transaction. My internet: Time Warner Extreme (30 Mb down / 5 Mb up). Motorola SB6141 cable modem. Speedtest.net verified, good pings / low jitter / no dropped packets on Pingtest.net. I have also optimized DNS per GRC's DNS Benchmark. Only one other wifi signal nearby (next house). I did not use Netgear's "Genie" application to set this up. I used the router's web configuration. I would call the setup "about average" of similar devices. Best advice: don't change anything that you don't understand. The current firmware as of this writing is Ver 1.0.2.194_1.0.15 which was released in mid-December (as best I can tell). The "bugs" that I have experienced are: dropped wifi connections on both 2.4 GHz and 5 GHz channels, odd / unpredictable latency / lag during gaming on wired connection, and Quality of Service (QOS) causing latency issues when enabled. I updated to the newest firmware during installation (I suggest that you download the firmware .ZIP file to your PC and upgrade from a wired connection rather than using the feature of updating from the router itself. Also read the included release notes for important information about resetting your router back to defaults after the update). Netgear recommends that "Upstream QOS" be enabled for the benefit of online games (multiplayer on XBox Live, PSN or PC / Mac games) but the lag was so bad that I would be kicked out of games. I encourage any potential purchaser to visit Netgear's website, go to the "Support" page and then select the "Discussion Forum." Find the forum for the "R7000" and see if the issues are resolved. Netgear is aware and addressing these issues as well as soliciting user input (multiple cases are open, many posts in forum). Other similar models by other manufacturers that I have researched are experiencing their own set of problems. That's the price of being on the leading edge these days. Summary: apologies for the long review. As an Elite Plus member, I have 45 days from purchase date to return to BestBuy. I am going to hold onto this router a while longer and see how Netgear addresses the issues with this product. If you need this level of speed and performance, then I still recommend the Nighthawk R7000 as long as you can afford to be patient and/or tolerate the current set of shortcomings.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    OVER PRICED!! BUY TP LINK C9! BETTER EVERYWAY!

    Posted
    WifiExpert

    Im writing this review from the perspective of someone who has used the black bird and compared it to many other products out there...im being 100% sincere when i say DO NOT BUY THIS ROUTER! even though it works very well and has many strong features the sad truth is that the TP LINK ARCHER C9 BLOWS IT OUT OF THE WATER! the black bird was giving me 59 mbps in my bedroom with comcast internet which is about 30 ft away from the router. It passes through many doors walls and appliances just to get the signal to me. it was 59 mbps on the 5 GHZ band and only 45 MPBS on the slower but longer range 2.4 GHZ band. also should be said that i was experiencing dead spots" from time to time with the black bird, which isnt terrible when i remember that every other router before this one could not give me reliable signal at all. so i thought i had the best router that i could get for 200$ and was just going to have to deal with the intermediate signal loss and slower than my hard line MPBS speeds. then i came across the TP LINK C9! I read OUTSTANDING Reviews on it and decided to compare just for fun. i found it for only 129 on sale at new egg and bought it. when i set it up i couldnt beleive it. it was pulling OVER 100MBPS tested on 3 different Devices over a period of a week, and ON BOTH BANDS! not just the 5GHZ! i couldnt believe that this router that was 70$ CHEAPER was out performing the 200$ black bird hands down! so then i go to the absolute opposite side of the house ( i live in a LONG BRICK ranch style home BTW) and normally not even the black bird could hold up any signal strength going through so much walls and distance . but sure as heck th Archer C9 was showing half Signal strength and tested out at 70 MBPS throughput! i have had it for a month now And i NEVER EVER Drop signal and can run over 8 devices (probably more if i had em) at the same time with 0 issue! People i am a 26 yr old service coordinator not a paid employee of TP link but i just want everyone to know that they are by far the best deal out there! do some research i am not the only one loving this thing! it out performs devices that cost 3x as much and it does it with style! so please do your self a favor and pick it up! Ps i have even heard that the previous GEN. archer C7 and C8 STILL out performs most of the newest Routers out there, let alone the C9!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Router once installed

    Posted
    Ebby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've been paying for high internet speeds and only reaching a 1/4 of the limit. I have had my old router for over 10years with no problems, but after the cable technician said that my old router just doesn't have the capability to reach the speeds I am paying for, we decided to make the purchase. I was concerned what brand would work well with the equipment provided by Time Warner Cable (now Spectrum). A friend at work and I were talking about routers and she mentioned she just installed this model and it works great. I purchased it solely on the fact of its proven compatibility with the existing equipment provided by the cable company. There were other options that were less money with very comparable data transfer rates. I have about 11 items within the home that requires or accesses wirelessly. I thought this installation would be a simple plug and play. Absolutely wrong! The phones connected seamlessly, but the other equipment was difficult to connect. I spent over 2-1/2hrs on hold for NetGear Support only to have the line disconnected. Spent another hour or so before I finally got through to Tech Support only for them to say it was MY equipment and I would have to pay $80 for a service plan for them to help me. I started the call to Tech Support around 9am and didn't get everything connected until well after 5pm! It was the Mfg of my other equipment that was able to finally get me connected. The equipment is also in a very unusual shape making mounting this difficult or having to take up valuable desk/counter/etc space to leave sitting out somewhere. Although it is now working as expected, it was not without some heartache along the way. I am also not thrilled with their customer service. My choice to not recommend this product is due to their lack of customer service. I do have some technical knowledge, but I did need help. The purchase wasn't even a few days old when I called for support, so to have them ask for money to help me get connected didn't sit well. My other router was a Belkin and although the model was outdated, after almost 10 yrs their customer service would help me anytime I had connectivity issues.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    NOT for a noob torrrenter

    Posted
    Lancelight

    This is an EXCELLENT product for power users of Torrents, Video streaming (OUT, not watching), etc. Basically if you use more than 30MBit of bandwidth, this router makes sense to use. However, do NOT expect stellar performance right out of the box. It's not going to happen. With this router you should be able to peg your connection with both Up AND Downstreams and not lose any latency for SSH, Most Games, Web Browsing, VoIP, or Video Streaming (in or out). To get this thing to scream you MUST enable the QoS options within the UI. Without it you're going to be dropping packets all over the place. I have a 50MBit Downstream and 5MBit upstream. I am only able to peg it AND browse the web without getting any pages timing out if QoS is enabled. Without QoS you will notice web pages time out, SSH is slow as freakin molasses, and VoIP calls will drop left and right (IE: skype or Vonage like service). The WiFi connection is not that great although I did not need WiFi since all my devices are wired anyway due to my low latency requirement. Anyone running games will know that latency == lost games. Thus WiFi == Autoloss vs decent players with wired connections. Dont run WiFi no matter what it is if you're a competitive gamer that plays games that suffer from latency issues such as a FPS. RTS games like Warcraft 2 dont care about latency as the game will pause and wait for other low latency players to catch up. Overall I am satisfied with this product, but I can totally see non-technical people bringing this product back complaining about packet loss/slow connections, etc because QoS is disabled by default. I needed a router that could saturate my 50MBit connection without losing any latency. I previously ran a Linux IPTables setup that blows this thing out of the water, but the poor computer died and I wanted to see if todays routers could compete with it (I was very skeptical). This router does a good enough job but it did require some tinkering to get it to shine. My old Linux box is now retired after 13 great years of use as a router :( *Queue up sad song*

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    No set up instructions with unit, no help by phone

    Posted
    Gary
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    the unit itself does ok. The support at the store is limited to asking if I called the help line. I did after I got the replacement unit. That call overseas shocked me with the stupidity of NETGEAR's phone service. All I wanted to know was how to get the unit to interact with all of my equipment. There was no instillation manual and the help line guy wanted me to send pictures of the sn but could not tell me which of 4 numbers was the SN, wanted other information taken as pictures and sent to them and they would get back to me in 2 to 3 days. My response, I paid 200 dollars for a router that is not talking to my computer and you want me to wait 3 days and send you all sorts of information. No way, I will take the unit back and buy another brand. I finally started google izing for a solution. Took a while to find a reference. You see, you can not google, you can not send email, you can not do anything, get this, if your router does not talk to your computer. As it is, the company forces me to go through a step to get to the internet and monitors what I click to. Why do I need big brother when big brother can not even figure out how to help me with my problem on the phone? Now, when I click on a link, it takes longer to connect because there is an intermediate screen that flashes that the site is unavailable.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Didn't Work For Me.

    Posted
    RNEL

    Just bumped up my net to 200M service. Needed to up my router to handle the higher speed. Thought i could trust the sales guy at Best Buy for his recommendation. After telling him all the devices that are on my network (almost 20), he suggested the AC1900. Got the "This should handle that, plus more.". Not so. About half worked fine with the 1900, the other half, I thought I was back in the dark ages (i.e. dial-up). The 1900 say is will give streaming devices top priority. It turned out it to gave my streaming devices the lowest priority, even after going into the settings to set them as top priorities. Returned the unit and went with an different device (which was even a worse choice). After returning that unit, I talked to the Network Guru at Best Buy. Should have talked to him first. With his advice, the 1900 is not made for handling that many devices (spreading the bandwidth wealth) and it has a hard time managing older WiFi devices with newer (I guess 4 yr old devices get left in the weeds with the 1900.). He said I should have gone with an AC2200 or higher device. I went with the AC3200. It's like Nirvana. AHHHHHHH.... This goes out to all router manufactures. Maybe you should give recommended max allowed devices and do a little more Software Qual.. I work for a company that builds older WiFi legacy devices and our products are having issues with this type of routers. So I would say, if you have many WiFi devices, pay a little more and go to a higher model.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A mixed bag

    Posted
    Fish1552
    • My Best Buy® Elite Member

    I picked this over the ASUS 1900 and the equivalent Cisco router for $1 less is the store. I compared all the amenities and they all were the same, and went with the Netgear one to try something new after the Cisco troubles I was having. I got it home and set it all up, even following directions in Netgear forums to tweak things. Well, I currently get a max speed of 1.3Mbps on my desktop running on wifi through 1 wall and the only thing I seem to be able to get decent speeds on is my Xbox, but I went from a moderate NAT to a strict one even with all the ports forwarded and DHCP reservation set up. The *only* way I can correct this is to hook the cable directly into my modem, then I get the 25Mbps I pay for. Funny thing is I have the Arlo Pro cameras by NetGear and even those are hit or miss on signal from this router. 30+ days later with multiple resets & troubleshooting and I'm not having any better luck. Who knows, maybe I got a bad device. However, the app works better than the Cisco one I used on the old one/use at work so that is a plus. The interface using the 192.168.1.1 log-in is easier to use than the Cisco one too, minus a few odd tidbits. Overall, it's not bad because when it works, it works pretty good. And the Chromecast in the same room with this works fine 24/7. I'm still debating on returning this or trying to work through the issues to see if I can figure it out in the end. If you are on the fence about which to buy, all the above is something to consider.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Excellent router, but bug filled firmware.

    Posted
    RJENK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have had the Nighthawk on my network for over six months now and as others have noted, it is an excellent performing product. The Wi-Fi coverage is fantastic and covers my two story home with ease. It can easily handle the throughput of my cable modem and I have an external drive attached for backing up my system to. Unfortunately it does suffer from some bugs in the last few versions of firmware that cause the Wi-Fi radios to stop working. Wired connections still work, but even though the Wi-Fi devices are connected, they cannot access the Internet nor the management interface of the router. A reboot will take care of the issue, but it is a pain to have to reset it every few weeks. In checking the Netgear forums, many people are experiencing this issue and have reverted to an earlier version of firmware that does not have this problem. Unfortunately that also creates issues since the newer firmware addresses security issues. If it were not for this issue, the router would be perfect and would have a five star rating. Until the firmware issues are addressed be aware that you may have to reboot the router every few weeks and for that reason I cannot recommend this device.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Wireless to be desired.

    Posted
    Voli
    • My Best Buy® Elite Plus Member

    I have a plethora of devices in my home all using a singular wireless access point. I upgraded from an Apple Timecapsule-v2 (mainly out of frustration with the iOS) and was super excited to pick the "top of the line" router... I was disappointed. The product was easy to set up, configured everything in minutes, access control, wireless channels, DHCP pools, the works. The MAC logging feature it has built in to make joining new devices to the ACL is wonderful so you don't have to dig for addresses on all of your stuff, particularly when a guest comes to visit for more than a few hours. I work from home, and VPN in to work every day, I pass a lot of traffic back and forth, and the router couldn't handle it, and I'd get disconnected fairly often. Considering how much I was passing back and forth, I wasn't terribly surprised, nor upset. My gaming machine sits in the other room, out of the office, and uses a WiFi connection, guess what else was constantly disconnected? My phone, streaming a video for longer than 5 minutes... disconnected, seeing a pattern I adjusted freqs and channels to no avail. Switch back to my 5 year old Apple router, every problem disappeared. On a side note,I did run a long Ethernet cord to my gaming machine, to test it, and it worked fine. I tried enabling the QoS, disabling it and tweaked some internal settings, best I could do was drop my D/C rate to about once every 40 minutes. While a good device, not a great one, and for this price, that's unacceptable.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok, depends what you need

    Posted
    robdj71
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This was a replacement for a fried ASUS N66 router. The setup is fine, no problems. I personally like the ASUS interface better in terms of accessing the router info. My biggest hang up is that I don't think this router has ethernet port speeds I'm used to. The N66 was known for having quick through put hard line connections. You don't often think of hard line connection speed, but I've noticed a difference in this router in 2 ways. I use Netgear powerline adapters, and since installing this router, I notice the colored LED that indicates speed of connection now changes back and forth from green (fast) to orange (less so) to red (even less). I've not experienced that on two other routers I've used. Second, I use a NAS for storage of media and run Plex. The high volume of data that is required to stream media seems to have a problem with this router. Again, never experienced that on other routers. So, all in all, I think this is a solid functioning router, but depending on your streaming demands and preference for interface, you might like something else better.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Do not upgrade to the latest firmware

    Posted
    SLondonB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    When I was first setting this router up the 2.4ghz througput was horrible. Quick upgrade to the latest firmware fixed that and speeds were great. But then I found myself constantly rebooting and normal web browsing failing most of the time. This was with all factory defaults with the exception of my SSID names. After reading the NETGEAR forums I saw most had better luck with previous versions. As of this writing I’m running 1.0.9.14. Seems fairly stable but sometimes I do have a 5 second or so TTFB loading pages in my browser. But then things are fine. All media streaming is fine. Haven’t tested gaming yet even though Ive had this a week. But currently I’m content. I’ve only given this 3 stars because of the firmware hastle. I could consider a 4 if it continues to function without further issue.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Netgear tech support failed to solve my problem

    Posted
    leslie1157
    • My Best Buy® Member

    I've had this router running for 1.5 months. I had to call Netgear tech support twice to get it properly set up. I just called again (multiple times as I was cut off twice and wasn't called back, as they promise they will) because of an irksome problem. It remains unresolved. After 2 hours on the phone, most of it on hold, I am fed up and won't call back. Their tech support is pretty useless. I put my Windows 8.1 laptop (purchased Nov2013 so it's not an old machine) to sleep at night. When I wake it in the morning, sometimes the wireless is connected right away, other days it can take 5+ minutes to connect to the 5G network. I have my machine to automatically connect to the 5G network. Why this inconsistency? And why so long to connect, on the days when the connection isn't fast? I have never encountered such problems with this laptop and any other network, or previous laptops and other networks. My laptop is literally next to the router on my desk. So I give this product a middling score.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    OK now but hope you don't need customer service

    Posted
    BrTx76
    • My Best Buy® Elite Member

    I think what brings this down to a 3 is so far its range is no better than my 5 year old router was. The speed may technically be faster since it is AC, and that should benefit my iphone 6 plus but not the other components I have at this point. Still using an extender and it seems to vary which has the better range between the 5ghz and 2.4 ghz connections. I did not like my customer service experience with Netgear because their call center is manned from people you can't understand, overseas somewhere, India probably.. Anyway, I think it will be ok, but I did have a hassle setting up the Tivo Premiere, It would not setup until I finally got the WPS to work, otherwise you have to be able to open ports in router... not fun if you don't know what you are doing, and customer service online will charge you if they have to login to your system to fix a 3rd party's product connection. In short, a 20 minute task turned into 5 hours, so that is the main reason I was not amused...

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Too much tech, too much money

    Posted
    Jacque
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We have a 4100 sq. ft. home, and have a business where my wife runs the admin side from our home office. We have VoIP (sort of like a PBX system), with 2 of the phones in the home office, 2 computers, as well as 2 iPhones and at night, stream movies on TV. I was told by the Geek Squad that this router is what we need (I was most concerned with the VoIP phones). Unfortunately, this isn't the best router for VoIP phones. We had to download an older firmware version to avoid getting ghost calls but that caused our system to run slower. Not knowing this, we had our ISP techs out to see what was wrong. We had great speed going through the modem but everything slowed down when adding the router back in. I now have to get a switch to directly connect my VoIP phones to bypass the router so I can update the Nighthawk. I have been told that the Netgear router that is a fraction of the cost of the Nighthawk, is much better.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Range but inconsistent 5G wfi connection

    Posted
    pscdoc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am on my 3rd R7000 in about 2 months. Units keep loosing 5G channel wifi connection. When signal is up and running this router gets great coverage but it lasts about a week than all of a sudden the 5G channel disappears and/or the router disconnects from the internet and I have to reboot the router. I had read reviews before I bought the router that this was somewhat of a common problem which has been confirmed with three separate units. I also tried the more advanced unit R7500 and this was even WORSE! and more frequent on 2 different units. Good thing I bought the 2 year warranty. I am still sticking with this unit given the features and wifi strength and coverage but I hope a better firmware becomes available to address this issue. If the this issue becomes more frequent I will take it back for a replacement. I would recommend this unit but with precautions given this issue.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Major security patch needed right after buying it

    Posted
    QuestionMark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I had just bought this router when I found out it was one of the models that needed a patch for security issues from Russian Hackers. Not exactly the best way to start out with a new product. Although the patch was applied, there have been other updates that have been needed since then. I also noticed the written literature was dated 2014. Why isn't Best Buy selling more up to date routers?? Another concern about how up to date this router actually is. In addition, the only way you can get any NetGear service with issues is to buy a warranty that enables you to access tech support. The person I was dealing with was based out of the Philippines. So the jury is out for me as to how satisfied I am with this router, not only with speed but the security of my computer information.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Slow setup

    Posted
    DLW1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I'm giving this router only 3 stars because of the agonizingly slow setup time. The first thing it wants to do is find any other routers on your network. I have a simple home network. No other routers. Why it took such an Inordinate amount of time I can't tell. It was so long that I thought it had locked up so I rebooted. I finally walked away and came back later. It had finally decided there were no other routers. Then just yesterday it decided to cut my internet speed in half. The only way to get it back was to do a "paperclip" reset and completely start over. Thankfully, the time it took to find another router wasn't so bad. I'm fairly tech savvy, it was the router that was causing the problem. When it is working it works well. I would not recommend this to a friend.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great range, inconsistent signal...

    Posted
    jon96789
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    In a way, I love this router. It is a lot stronger than my older Netgear 6300 or Linksys E4200. When I first set it up, I got 90% signal in one section of the house (the older system gave me 60%) and another section got 80%. Things was going great, but for some reason, every few days, I noticed that the signal weakened considerably, dropping down to 18% and 5%. The only way to restore the signal was by rebooting the router and reconfiguring my devices. I see that some other owners were having the same issues. The thing is, I bought this router so I could stream videos and music from my cloud drive throughout the house. When it is working, it is great, I can tell when the signal drops because the videos start stuttering. So far, I had the router for about six weeks and had to reset everything twice.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's okay, it sorta worked.

    Posted
    Gyroskynky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    If you are looking for a router for just your basic home traffic, like email, streaming from the internet. Then this will cover you well. This does not support NAS (network attached storage). So if you want to try stream from an ethernet port storage device, then it will not work. Instead it will support USB storage devices to stream media from, like a thumb drive or a larger external hard drive. The range isn't as good as the box says, if you have a single story house then it will be fine. but I have had an older Belkin routers that was 5 years older than this model and it's range was better. But since it has been opened and I didn't get back home in time to return it, it now sits in my closet for the just in case...

    No, I would not recommend this to a friend