Customer Ratings & Reviews
- Model:
- EX6400-100NAS
- |
- SKU:
- 5580325
Customer reviews
Rating 4.3 out of 5 stars with 1461 reviews
(1,461 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the Nighthawk AC1900 Dual-Band Wi-Fi Range Extender's impressive range, ease of use, and strong signal strength as significant advantages. Many also highlight the straightforward setup process and generally positive performance, leading to improved streaming and WiFi coverage throughout their homes. However, some users experienced connection issues, and a few reported compatibility problems with certain routers. The price point was also noted by some as a potential drawback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Netgear Nighthawk AC1900 Range Extender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AC1900 range extender was purchased to extend the wi-fi coverage of my R7000 router. I now have coverage throughout the house.
I would recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really tell if extender worked or not. Did not increase wifi speed, and some of my wifi devices had trouble connecting. Won't be using any other extender at this time, cause don't think any would work.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Alan,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 5 out of 5 stars
Does everything I need it to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems setting up and works great. Upstairs and downstairs have seamless internet with phones, smart TVs and computers/tablets all using at the same time
I would recommend this to a friendRated 5 out of 5 stars
Useful extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, helped great with my wifi for all my devices, poor customer service at the Best Buy in the Baldwin NY 11510 store though had to help mysef. Better off going to Westbruy!!!!
I would recommend this to a friendRated 5 out of 5 stars
Works like a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this Wi-Fi extender for about a month now, and I have had no issues what so ever. I play games and stream and this has worked like a charm thus far.
I would recommend this to a friendRated 5 out of 5 stars
Routes
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NETGEAR - Nighthawk AC1900 Dual-Band Wi-Fi Range Extender - White routes
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 1 out of 5 stars
The jury is still out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran set-up with WPS, which was pretty effortless and seemed to go well. The problem is once the extender was plugged into new location several of the devices that had been on the network could not connect. It appears password is not recognized. So, as it is,the extender is much worse than worthless. Netgear provides free support for a limited time. The problem is that it took 45 minutes to connect to telephone support. He could not help, but that was my fault because I have mobility trouble. We'll keep trying.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good for extending wifi range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has helped eliminate dead spots in my house. Good product
I would recommend this to a friendRated 4 out of 5 stars
Wi fi better not perfect however.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Wi-Fi is better but not available 24hours a day. May need help from verizon
I would recommend this to a friendRated 5 out of 5 stars
Good range extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t even set this up yet. Bought it cause I was stressed. Might take it back. feel so guilty for buying it. Not sure what I’m gonna do with it. Smells good though. Fresh.
I would recommend this to a friendRated 5 out of 5 stars
Amazing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked great to boost our wifi for working from home
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can now use my Bluetooth accessories outside further when I'm working in the yard
I would recommend this to a friendRated 5 out of 5 stars
good boost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed a little extra boost to reach outside on the deck. Plugged it in, connected and it works great. Now we can enjoy the outside as well as the inside and still be connected!
I would recommend this to a friendRated 4 out of 5 stars
Works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.even though cement siding I can get a signal to my front yard.
I would recommend this to a friendRated 5 out of 5 stars
Improved Connection Significantly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improved the connection of my internet significantly.
I would recommend this to a friendRated 3 out of 5 stars
Adaptor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to get better signsl gor individusl room in Nursing Home for CspTel phone service. Dofficult to set up snd does work in the kind of residence.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Donna,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 5 out of 5 stars
Saved us during the pandemic!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has SAVED us during work and school from home! We didn't have good wifi in one part of the house and this did the trick!
I would recommend this to a friendRated 3 out of 5 stars
ranger danger
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I changed muh router/modem it has been a bit finicky and will not let muh ring system connect. Muh wife said it would probably work if I ate more salads and exercised? That's her answer to everything...
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Unsure,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshooting your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 4 out of 5 stars
Really helps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than setup issues it works fine. Took 4 try's to get it linked to router.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Wifi extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this wifi extender. I bought it to help the connection to my ring doorbell and it installed it right by my front door but it had a worse connection than my primary router. It was easy to install but had too weak of a signal.
No, I would not recommend this to a friend