Customer Ratings & Reviews
- Model:
- EX6400-100NAS
- |
- SKU:
- 5580325
Customer reviews
Rating 4.3 out of 5 stars with 1459 reviews
(1,459 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the Nighthawk AC1900 Dual-Band Wi-Fi Range Extender's impressive range, ease of use, and strong signal strength as significant advantages. Many also highlight the straightforward setup process and generally positive performance, leading to improved streaming and WiFi coverage throughout their homes. However, some users experienced connection issues, and a few reported compatibility problems with certain routers. The price point was also noted by some as a potential drawback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
works great, extended wireless distance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great, extended wireless distance by 80 feet easily
I would recommend this to a friendRated 3 out of 5 stars
Returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My rating is because it did not reach the room needed at 100%. Product worked just not as far range as it says.
I would recommend this to a friendRated 5 out of 5 stars
It works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me awhile to figure it out, but it does work well.
I would recommend this to a friend- Pros mentioned:Range
Rated 2 out of 5 stars
Good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to. I need to disconnect once every two months or so to reboot.
No, I would not recommend this to a friend Rated 5 out of 5 stars
It's Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was recommended by the acociate and it works great
I would recommend this to a friendRated 3 out of 5 stars
Ok for house, but didn't extend range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not help with extending wife to our garage which is 200ft away
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi disapointedinnc,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
- Cons mentioned:Connection
Rated 1 out of 5 stars
Net gear AC 1900 WiFi Extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a horrible time setting this up. If you have bad connection, it will just spread bad connection. After a week it would just disconnect or turn off randomly.Returned it and got a ASUS AX5400 Dual Band Router instead.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Slayer91,
Thank you for your review. If you need further assistance, you can visit Netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 5 out of 5 stars
It really Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have succeeded in expanding my wifi with this device!
I would recommend this to a friendRated 3 out of 5 stars
OK
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, seems a little difficult to manage and set up, works alright.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi mark819,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with managing and installing your product. This resource should help when you have trouble installing a WiFi Range Extender: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 3 out of 5 stars
Works great sometimes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When they are working they work great but the wi-fi just drops off for no reason I can come up with. Then will come back and then drop once more.
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Same ol same ol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t make any difference in the connection. Still the same poor connection on the other side of the house.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Nyta,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also for your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
will not connect with a DSL line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Explained out service to clerk in store. This is what was recommended. We have fought with this item and worked with netgear. It does not work with ADSL lines. Stopped the internet totally. Product may work well in other situations but not this.
No, I would not recommend this to a friend Rated 3 out of 5 stars
????
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not even sure if it really works or just hinders the network.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Bhorn,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
- Pros mentioned:Range
Rated 5 out of 5 stars
Netgear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Wi-Fi booster for a larger homes. Works great and all your Wi-Fi devices.
I would recommend this to a friend - Cons mentioned:Connection
Rated 2 out of 5 stars
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t do what I was hoping it would but better thank my last one. Still a bad connection
No, I would not recommend this to a friend Rated 3 out of 5 stars
Set up easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this set up easily and now we will see if it helps us in dead zones and weak signal areas..
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi Customer,
This resource should help you "https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another good product for the price and found at Best Buy.
I would recommend this to a friendRated 3 out of 5 stars
I’m not really sure if there is a difference or wh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not really sure if there is a difference or what it’s doing
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Different,
We appreciate your feedback and we want you to know that your experience is important to us. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
We also have an available FAQ for NETGEAR WiFi Range Extenders like your EX6400 which may help answer any questions you may have: https://kb.netgear.com/23568/NETGEAR-WiFi-Range-Extender-Frequently-Asked-Questions?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Unable to get it to find router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was advised by my cable company to purchase for a better price than they could offer an extender or repeater to get internet to other end of my house. Went to Best to make sure I was getting right product and came away with NightHawk for $100+. I spent two different evenings trying to get it to connect and it never worked. Not one number or email help desk to be found on paper work or box. I also checked online. No different instructions and no help desk number. Since it had a 15 day return policy, I did not need a $100 paper weight and returned it back to store. They really should have instructions for those of us who try to be handy but really only understand the basics.
No, I would not recommend this to a friendRated 3 out of 5 stars
Didn't see much improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased item to give a outside camera better wi-fi boost, Didn't see much improvement.
No, I would not recommend this to a friend







