Customer Ratings & Reviews
- Model:
- EX6400-100NAS
- |
- SKU:
- 5580325
Customer reviews
Rating 4.3 out of 5 stars with 1459 reviews
(1,459 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the Nighthawk AC1900 Dual-Band Wi-Fi Range Extender's impressive range, ease of use, and strong signal strength as significant advantages. Many also highlight the straightforward setup process and generally positive performance, leading to improved streaming and WiFi coverage throughout their homes. However, some users experienced connection issues, and a few reported compatibility problems with certain routers. The price point was also noted by some as a potential drawback.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Too hard to set uo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found this too complicated to set up so I returned it. It wouldn’t set up easily with my Mac and I grew frustrated
No, I would not recommend this to a friendRated 3 out of 5 stars
Not as impressed as billed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It provides a weaker signal than I believed it would. Does not boost in the area I needed signal
No, I would not recommend this to a friendRated 2 out of 5 stars
Stopped working after 11 months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product in august of last year, and all of a sudden it just stopped working. It shows that’s it connected and should be working, I even tried hardwiring it. But no longer works :( (it worked amazing when it worked)
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Loses connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost worthless.. it drops connection so often that I don't even bother any more.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Hardly extend the range.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to set up but as far as range extension is concerned it hardly does the job. Without it, the router range is about 600 sq ft. With it operating, there is about a 20 more sq ft coverage. Hardly worth the expense. It also does not work with the Spectrum router. I actually had to buy a Netgear Nighthawk router to make it work
No, I would not recommend this to a friendRated 3 out of 5 stars
OK Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little difficult to get setup and connected to my modem.
I would recommend this to a friendRated 3 out of 5 stars
Did not give the range advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what it is did not do the job to increase the wi-fi returned for full refund.
No, I would not recommend this to a friendRated 3 out of 5 stars
cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok The distance is somewhat limited though That is all I can say Manual is also somewhat cpmfuding.
I would recommend this to a friendRated 3 out of 5 stars
Not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work ! Have tried using it but doesn’t seem to be working
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Franco,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
- Cons mentioned:Connection
Rated 2 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amy having issues with it and can't get anyone from netgear to call me back
I would recommend this to a friend Rated 3 out of 5 stars
Good way to extend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have it downstairs and my router is upstairs good rang and have full good signal
I would recommend this to a friendRated 3 out of 5 stars
Does not help
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't bother of getting this. Get the eero instead best value.
No, I would not recommend this to a friendRated 3 out of 5 stars
Helped a bit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had bought nthe more powerful model but this one was in stock
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Netgear Nighthawk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and reliable. Easy to install and activate.
I would recommend this to a friend Rated 3 out of 5 stars
Easy to setup but not seeing better performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not seeing any improvement in the dead spots in my house with this product.
No, I would not recommend this to a friendRated 3 out of 5 stars
Range Extender
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but not in a long range which is what I purchased it for.
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
BUYER BEWARE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up but that’s the only good thing about this product. Doesn’t increase the range all that much and keeps randomly knocking every device that is connected to my network off causing me to have to re-connect them.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi recon409,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
Done it job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. Sometimes still lags but lesser than before
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Edgar2020,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 3 out of 5 stars
OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fairly well have some issues but no major problems.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Lidia25,
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Better than nothing...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Netgear nighthawk AC1900 works well enough but not as much as I hoped it would.
I would recommend this to a friend