Customer Ratings & Reviews
- Model:
- EX6400-100NAS
- |
- SKU:
- 5580325
Customer reviews
Rating 4.3 out of 5 stars with 1459 reviews
(1,459 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the Nighthawk AC1900 Dual-Band Wi-Fi Range Extender's impressive range, ease of use, and strong signal strength as significant advantages. Many also highlight the straightforward setup process and generally positive performance, leading to improved streaming and WiFi coverage throughout their homes. However, some users experienced connection issues, and a few reported compatibility problems with certain routers. The price point was also noted by some as a potential drawback.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good plug in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good wifi didn't work well with my connection provider though I had less wifi from my provider
I would recommend this to a friendRated 1 out of 5 stars
Waste of money !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this device with intent to extend my home WiFi out into my lawn area...oh boy did this device fail miserably. It failed to work with Netgear app as described in their quick start pamphlet...(please note Netgear is notoriously known to fail when it comes to making things easy for a customer..they pretend to have it right when in reality they are a failure, to a seamless setup..especially if your are a novice or infrequent user), then I called their support and spent two hours, at of which support said that I should return the device and get a refund. They also advised me to get their latest generation WiFi 6 extenders or the ones with four big antennas and avoid this product. So I did exactly that and I am happy with their Netgear WiFi 6 extender.
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We could not get the WiFi signal extender to connect.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Did not meet my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extender does not work well if you are 20 ft away from it! Unhappy with it
No, I would not recommend this to a friendRated 3 out of 5 stars
Didn't provide enough coverage to my garage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to cover my garage which is over 60 ft.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not as powerful as I'd like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was going for a little more range than what I experience. Not terrible, just not great.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok range extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, does not send signal very far. Very user friendly. Nice and compact
I would recommend this to a friendRated 3 out of 5 stars
know what you need
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have enough reach of signal for what I need.
I would recommend this to a friendRated 3 out of 5 stars
not satisified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.helped but did not have the power I needed to extend to the desired location
No, I would not recommend this to a friendRated 2 out of 5 stars
Intermittent at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was advertised that it woul extend a Night Hawk router modem combo. It is very inconsistent in its repeatability! You can't depend on the wifi signal will always be there at the extender.
No, I would not recommend this to a friendRated 3 out of 5 stars
Doesn't go as far as I hoped.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had hoped that this would help my wi-fi better. Kind of disappointed.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not stable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this hoping it would help with internet service strength in our home. It's not stable. So now we have to buy another for the home. I'm sure our internet provider isn't great but with this item we were hoping to improve it. We are not techy but for us it isn't working like we hoped.
No, I would not recommend this to a friend- Pros mentioned:Range
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We need something to make our wifi reach out to our mother in law house this worked perfectly
I would recommend this to a friend Rated 3 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does its work to boost signal from 2nd floor to 3rd floor.
I would recommend this to a friendRated 3 out of 5 stars
good wifi extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it good but the wifi go and back many times a day.
I would recommend this to a friendRated 1 out of 5 stars
Another bad Netgear experience.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for about 30 minutes, then the status light turned red and it stopped working. Typical Netgear, When will I learn to stop giving them chances. Don't waste your time or money.
No, I would not recommend this to a friendRated 3 out of 5 stars
Fixed the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed my limited wifi problem in the upstairs of my house
I would recommend this to a friendRated 3 out of 5 stars
SO-SO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bandaid, not the ideal product. Get a better router.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great extender for wi fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use WiFi extender. Straightforward instructions even for novice computer users
I would recommend this to a friend Rated 1 out of 5 stars
Not as it appears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Based on the title, I thought it would pickup my wi-fi and increase the signal, extending the wifi range. NOPE. You need a cable from your router. Since I already have a wifi router, this item is useless.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi dskurth,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. We recommend checking out these troubleshooting resources: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team