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Customer Ratings & Reviews

Your price for this item is $52.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1459 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the Nighthawk AC1900 Dual-Band Wi-Fi Range Extender's impressive range, ease of use, and strong signal strength as significant advantages. Many also highlight the straightforward setup process and generally positive performance, leading to improved streaming and WiFi coverage throughout their homes. However, some users experienced connection issues, and a few reported compatibility problems with certain routers. The price point was also noted by some as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,459 reviews
  • Rated 1 out of 5 stars

    NO IMPROVEMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No improvement in connecting to internet--NONE! Does not work as advertised. POOR PRODUCT. INEFFECTIVE!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    5G does not owrk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After repeated emails with support and time spent troubleshooting, the 5G extended wifi does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not easy to set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this seemed to work good but once it disconnected I have yet to be able to set it up again very hard to set up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not waste your money. This products stinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk- dont waste your time. does absolutely nothing. paid good money for a white box that lights up.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi SGinDTX,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Tried this unit for about 2 weeks and did not gain any benefit. Returned product.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Teleworker2020,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you

  • Rated 1 out of 5 stars

    Never worked correctly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally quit on me altogether after two years of spotty operation. Would never purchase again!!!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Billybanjo,

      Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item. Started to work then stopped. Also difficult to set up

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Toni,

      We're sorry to hear that you had problems with your EX6400 and have already returned it. If you decide to repurchase the device or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t change a thing was told it would reach my shop 75 feet away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would in no way, shape or form hook up to my home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    useless junk. Useless. Useless. Useless. Useless. Had to use minimum amount of characters.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not help my WiFi speed in any substantial way.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi KMoney,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hunk of garbage ! Would return if I had the receipt and box!!signal is worthless!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would give it no stars.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only extended my Fios network 10 feet. Very unstable. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I returned it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really notice the WiFi was extended. I opted for another brand to try instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just like all the others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not better than any other one on the market. Save your $. Signal goes in and out...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not tell much difference in my WiFi signals It is a bit better but was hoping for greater distances.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reduced the connection signal instead of helping. What what I thought it would do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Saw no difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this unit plugged in and saw no advantage. Would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Lino,

      Thank you for the review. This resource should help you "https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    RIP-OFF

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of time and money. DO NOT BUY NETGEAR PRODUCTS!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money on this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told it would solve buffering issues, it did not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made wifi worse than before, not at all what store rep said it would do

    No, I would not recommend this to a friend