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Customer reviews

Rating 4.6 out of 5 stars with 14066 reviews

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  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem for its speed, ease of use, and top-notch performance. Many have found the setup to be very easy, with great signal strength and wide coverage. While the majority of users experience positive connectivity, a few have reported experiencing lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 14,066 reviews
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to rent a modem from the cable company. It didn’t make sense, because after a year I would had paid enough in rental payments to have more than paid for my own modem. Besides, the one they offered is good but it has limitations. There are many good reviews on this modem. Also, I received recommendations from several of my friends that have careers in the IT world. No matter the brand, I was told to get the 28x8 so I could maximize the speed with minimal disruptions. I was told not to get the 32xX (more expensive) because the cable company doesn’t have this capability — perhaps in the future. It was simple to install, hookup, and initiallize. I’ve experienced no issues with range, multiple connections, or Netflix downloads. I normally don’t provide reviews, however, I made an exception in this case — I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent, Stable, Solid Modem/Router Combo

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been looking for a router/modem combo for months. I also needed a mesh system, because I couldn't get a wifi signal in parts of my home. I started reading about the Orbi, but decided to wait because of the price. Then the pandemic hit, people started working from home (like me), and the Orbi sold out everywhere. I put an alert on this product, and purchased it the moment it came back in stock. It has been a lifesaver. It was SUPER easy to install. Even after being on the phone with my ISP for over an hour to get it up an running, I'd still say this product is worth every penny I paid and minute I spent setting it up. My speeds are 7x faster than they were before (I didn't realized I wasn't getting the speeds I was paying for), and I can finally get wifi signal throughout my entire house. If you're reading this, just go ahead and buy it now. You won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Fantastic Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product for the person that wants to simplify there home network. This is also a great product if you want the ability to change DNS server information or assign static IP address for LAN or wireless connections. If you are a big video-gamer like me you can manipulate everything to optimize the best performance possible for pc or game systems. The customer service is solid and the product comes with a full supported App for your mobile devices. Setup is easy and by combining the router and the modem you have less wires running everywhere. Probably my favorite thing about this product is that it comes with both 2.4G and 5.0G channels giving your home network options such as guests or those you allow access to. In other words you can assign everyone where you want them and at what gigs you want them consuming on your network. Also, if you want to disconnect any device for whatever reason you can right from your phone. I recommend this product and think even if you don’t fully understand technology you will still be happy with this router/modem.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    small but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say very impressed by this all in one router and modem. Has a strong signal and the wifi is wow. I did not realize how far this little device can go I cross the street and walk like 8 house's away and still had wifi I love it best money I have ever spend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    NETGEAR NIGHTHAWK AC1900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR NIGHTHAWK AC1900 combo was a pleasant surprise; the router and monitor combo surpassed my expectations. The synergy between the router's performance and the monitor creates a notably robust combination. Unlike my previous setup with a separate Modem & Router, this combo has significantly simplified things, leading to a noticeable improvement in speed. Although, the setup did take a bit longer than anticipated, the overall benefits make it well worth the effort.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great alternative to cable company modem/router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of renting cable modem/router, purchased last month and was super easy to set up, and got excellent prompt help for final setup from Netgear. It performs equal or better, and my extender also works better due to stronger signal (?) from the Nighthawk AC1900 router/DOCSIS modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Noticeable improvement from previous gear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a winner. Would have wanted to get the next step up Nighthawk but just couldn't pull the trigger on the cost. This is providing a noticeable upgrade from my old Netgear wireless router and Motorola modem combo. Easy enough to set up. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, got it up and running in 10 mins. Connected to my phone so there's even more ease of access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Great range and seems pretty fast.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is great, we have signal anywhere on our 1/4 acre property. Even works in the detached garage. With COVID we have been using a lot of bandwidth with a lot of devices connected and are internet has been pretty solid. It was also very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great upgrade for a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router couldn't reach the corners of my house and was struggling to keep up with all my smart home devices. This router was a reasonably priced upgrade that covers my entire house and has no issues with all my smart devices. Greats speeds and reliability so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I was looking for. Amazing signal, great speeds and easy to change settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great all in one cable modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great out of the box and simple instructions. Got connected with TWC very easily, just called tech support at TWC and they registered the modem/router. Great speeds and consistency. Have not had to reset, and this is really a great thing. Good menu options and software to tweak parent controls and wifi channels and security.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    It works for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned too many modems or routers, but this one seems to do the job for me. I needed to upgrade because of a Cox upgrade. Plenty of speed and range. I don't game, but I do stream a lot of HD content. Setup was easy, had to call Cox to do it but that was no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by Spectrum that this is one of the modems that I needed to get my speeds of 400 down. Works awesome. Very reliable and the settings are really easy to adjust. Put a Nighthawk router behind it and they work perfect together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product. Reliable and fast. Easy set up. One of the best brands and midels available.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy and the modem/router combo matches stated speeds

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo for the price, make sure you check with your service providers, found out that Spectrum will no longer support Modems 3.0.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup, Speed

    Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router based on the recommendation of the Best Buy sales person. This unit is to be used in my condo. It was easy to set up and provides continuous data without and breaks in information. It has good speed and reaches every area in my condo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and worth the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great duo modem/router that’ll pay itself off, eventually. I hate Comcast but I’m stuck with them. I’ve used an older nighthawk previously so this purchase for me was a no brained. One I am not a super tech person and two I’m don’t have a bird brain so it’s easy for anyone to set up just as long as you know how to read a manual carefully. I had more difficulty getting Comcast on the phone than I did installing. That should sum it up. I have about 10+ Wireless devices hooked up to this router and my internet has not bogged down even if I’m on the second floor in the furthest part of my house. It’s surely an investment but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricier, but so far this thing is impressive!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in to our local Best Buy and was able to get some pretty solid advice from one of the staff members for a new router/modem combo. The one we were replacing was just outdated by a lot, so it was def time to replace it. We were not able to afford the item that the gentleman was recommending, but we did take the step down, which was this product. It does take a bit more effort to set up, versus your normal plug and play, because you have to set up an account, download the app, etc. I really wish some things would go back to just letting you plug in and go. However! Since we have set up this device, our internet has been SOOO much more reliant! We were having issues with spotty reception, not a lot of reach in a small house, etc. This Nighthawk has totally blown it out of the water! Gone are the days of having to move around and find signal, even less than 20 feet away. All of our security cameras get excellent signal strength, compared to the very iffy reception that they had gotten before. We experience almost No drop in streaming, gaming, etc. It really is coming down to apps themselves just having their own hiccups. This thing is a beast!! I am thoroughly impressed, even though the price tag was a bit more than we wanted to pay! I do hope that customer service through NetGear is just as impressive, because the gentleman from Best Buy said he was always impressed with their efforts to make customers happy. I do hate that there is a subscription program, which... in today's world seems both more and more common. But it also doesn't make it any less soul sucking. We are being nickled and dimed to death nowadays, and I do hope that even though I cannot afford the sub service, that Netgear would still assist us, if and when there may be issues. Fingers crossed!

    I would recommend this to a friend
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