Customer Ratings & Reviews

If you're not on speed tiers above 500-600Mbps, do NOT have cable home phone service, want a simple, but great performing modem/router combo that doesn't break the bank...this is the unit for you. On the (lower) speeds most users are on, this should easily tie you over for many years. (at least until Full Duplex DOCSIS technology comes out & you actually want to go to those speeds!) At these current speeds, 24 download channels is more than sufficient, but having 8 upload channels does improve upload speed/quality somewhat, compared to only 4 upload channels on most modems. The unit is very easy to setup for all but the most computer novice, & the out-of-box defaults should work for the vast majority of users. The Wi-Fi performance is very good; up there with many better separate routers. This is actually the 2nd one I've setup for clients & both have been working for the past few months with no issues.

At first, my review wasn't going to be pretty. I hooked up the router, chatted with Spectrum Support and within 5 minutes the rep have me the thumbs-up... then everything went SOUTH quick. I could connect with the router but there was no internet. Proceeded to chat with Spectrum support again and after a long winded back and forth the rep suggested I should get a service call but since the modem wasn't theirs the service charge would be my responsibility. I called Netgear support and the rep spent over an hour with me doing some updates within the modem setup url. After multiple dropped calls, the rep called me back everytime... very impressive! But the final prognosis was to have a spectrum service call. Well I told him I'll probably return the modem instead of incurring a service charge from Spectrum. I went back to chat and expressed my frustration and mentioned I found a google search where a Spectrum rep solved the problem. I was convinced they were doing something that was blocking the internet to the modem so I would settle for their devices. The representative asked me for the MAC address again and came back and said I should be all set... and it WAS!!!! The support person said the mac address I provided earlier in the day wasn't entered into the correct system whatever that means but the rep said it was their fault since they entered the MAC address in the wrong area. I wasn't expecting to put many hours into what should of been a 15 install and activation. The Netgear support was very impressive and even though they weren't able to get my connection going, the time spent troubleshooting my issue was held in high regard. Again, don't give up make sure they are putting the MAC address into the right system.

Very good. Fast and solid signal, I will recommend to everyone to buy this router modem in one device

Excellent Router easy to set up with Nighthawk app! The speed much faster than my old router, I am living 1800 SF townhome and I got very good signal ! I am very satisfied with this router, so I am definitely recommended. ..The

First modem & router that I bought opposed to renting one from comcast or AT&T. Found it on sale for $50.00 off. Hooking it up was fairly easy. It was set up at one end of the house in the basement which was finished. The signal was ok upstairs at the other end of the house. Been running for about a month so far, no issues so far.

wow, very good router, good range, and fast! easy to setup, and lots of customization. Also works fine if you decide to plug in a mesh network into it.

I’m very happy with this purchase. The setup is easy, and the signal has been strong and consistent so far. I have had absolutely no problems. I have noticed that devices seem to access content faster now. I recommend this.

Absolutely love this product! Super easy to set up! You can change the name and password for the WiFi. Also has an app that allows you to control the router/modem right from your phone. Great option at a great price!

Great product. No issues. Easy set up. Process with Best Buy convenient.

I’m glad I went with this one. It works great & zero issues. Also, it was easy to set up!

So...originally I had the AC1700 which was recommended to me by some NOC guys where I work to replace the fees and unreliability of xfinity modem router combo. The AC1700 would drop its Wifi broadcast consistently after connecting w/ my Lenovo Yoga 710 -15ikb. I decided to take it back and pay a little more for the this AC1900 and it was the best choice I have made to date. Easy setup and completely reliable. Xfinity router/modem was dropping my signal at least once a week. AC1900 is a workhorse and completely stable with consistent 75-90 speeds any time of day. Save the lease fee for a sub-par cable provider modem/router combo and buy this thing. Pros: RELIABILITY, SPEED, and EASY SETUP (security and parental control) Setup was very simple and easy. Compatibility with all my devices, desktops, and laptops. Netgear Genie Phone and PC app makes modification and configuration a breeze. Cons: Price...but you can find it on sale if outside your budget.

I highly recommend getting this router over anything that your ISP (i.e. Comcast) would provide to you. This will save you money by not having to rent the router, so it pays for itself in a way. It's easy to setup and very fast.

The easiest way I can describe this is "tech is obsolete the second it leaves the store". Almost like cars, it loses value and gets revised and replaced so quickly it that often times it's best to get more than you need if you can get a good deal. Best Buy was great about matching a lower advertised price at the time of purchase, which closed the deal for me and saved me a drive across town. At home we run a 300mbps connection through TWC. We run 2 cellphones, 2 laptops, 1 wifi printer, 1 tablet, 1 smart TV, and 1 Roku device all over this modem/router. Operation has been flawless. Connection is fast as would be expected. Set was easy! My advice, you'll end up paying an average of $10 a month for a rented modem/router from the cable company ($120 for the year), that won't perform nearly as good and at the end of the service you'll have to return to the cable company. Plus getting them to upgrade their device is like pulling teeth. Pay a little more, and own it, and go overkill so you're satisfied and the device don't get outdated quickly. Great buy.

I bought this after a little research and am very pleased with it's performance, it may be a little over kill for my 2/2 apartment but I have zero problems with range. it will support to 960mbps so it's pretty future proof as the internet standard becomes faster and faster.

If you are looking for a dual wifi then that is the best. I have 3 floor house 2700 square and it works great. Full signal at all time at all floors.

Our previous NETGEAR modem/router didn't have as many down and up channels which caused lots of buffering and frequent drops as Wi-Fi devices have been added. This new modem/router is the difference between a 2-lane road and a super highway! We now have minimal buffering and no drops. Connection and setup was fairly easy with the Nighthawk app. and NETGEAR customer service. We did have to call our internet service provider (ISP), Cox, to finish the connection, which they goofed up by changing the device name. Fortunately, with NETGEAR customer service walking us through a device reset, and a 2nd call to our ISP everything now works perfectly. We're glad that we made the investment in this modem/router to bring us "up to speed".

We used to have the Comcast rental for our internet and as usual it's garbage! We purchased this netgear modem and it's been so reliable ever since! We live in a 2 story home and we have no dead zones and our internet goes at the proper speed. Definitely recommend.

I purchased this Modem/Router combo to replace original modem from Optimum which started to drop signal almost every hour. Plus Optimum keeps on raising rental fee. Setup took just a few minutes: follow instructions in the package. Than a quick call to Optimum customer support: they asked if new modem DOCSIS 3.0 compatible and MAC ID to register it in the system. Couple of minutes later after system refreshed - I am online with faster connection, steady signal that hasn't dropped once and $10 plus Tax a month savings on modem rental from Optimum!

Turned in my Comcast supplied combination router and saved $11 a month. This dual band modem router surpassed my expectations. I figured it would be better than the Comcast equipment, but its way better than their equipment. I'm paying for 55 and am getting 75+. I can see a noticeable difference in the way my computer loads and moves. Very easy to set up. I'm not a pro by any means but had no trouble getting my system up and running in less than an hour...I wasn't rushing. Since set up about a month ago there has been no problems. The net has not stopped working, as far as I can see....others stated theirs lost contact with the net but I have not experienced that problem. Its relatively small and fits just fine into my existing equipment. So far, a great purchase, plus it will almost pay for itself in the first year.

Purchased to replace the piece of junk that Sparklight had provided. Easy setup and works fantastic. Has a much stronger WiFi signal and the 5Ghz covers the entire house now. Totally worth the money.