Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $192.99

Customer reviews

Rating 4.6 out of 5 stars with 14036 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem for its speed, ease of use, and top-notch performance. Many have found the setup to be very easy, with great signal strength and wide coverage. While the majority of users experience positive connectivity, a few have reported experiencing lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 14,036 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and worked great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router worked effortlessly and was very simple to set up. I had to set it up multiple times with separate service companies and it was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great wireless range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous modem/router performance was 350+ mbps wired and could push 250+ mbps wirelessly up to ~10 ft, dropping to ~50 mbps at ~15 ft. The Netgear Nighthalk pushes 250+ mbps to 20+ ft. Setup was fairly straightforward. The instructions were a bit unclear to get the 5G band working, but not too bad. Had this not been an issue, I would have given 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than the boxes comcast rent im happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Comcast modem fried in a storm and replaced it with this. It has the 4 ports in the back and has more range than the 1gig modem they make you pay $11 a month for. this was a no brainer buy even if it gets fried next summer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Warp speed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good & more importantly works excellently. Although I have less speed, this device can process much faster speeds so when I decide to upgrade, no need to have to change the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Installation of Netgear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and works as advertised. Took more time connecting to the Comcast cable outlet. Instead of screw on connectors how about being able to connect by just pushing the connector to the cable outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as soon as i hooked it up and spectrum connected to it over the phone, my internet instantly boosted up to 450 -500 mbps. i love it. but remember this doesnt just make your internet faster, you have to be paying for the fast speeds from the provider first.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear nighthawk is great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet was slow when I called spectrum they told me I had to much connect. Knew that that could not be right so I start looking and bestbuy tech told me that the nighthawk would work and its great faster than its ever been even when they are gaming

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    LOVE NETGEAR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Netgear and the Netgear Genie. This model is a beast that can handle 24 devices at a time. You do not think you will need that many, but trust me you will. TV, Dish, Phones, tablets, 4k player, computers. Way faster than anyone needs, unless you are a hardcore gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cable modem router.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit as a result of Xfinity raising the fee to $13/month for renting their modem-router (gateway). Installation setup was quite easy. Unit has been functioning well. WiFi coverage is equal to or better than the rental unit. Very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    Signal is worth the extra money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to buy a cheep one first because all I have is one phone and a smart tv. Never haveing to have my movies buffer right in the middle of a action scene is worth spending money. I upgraded to this about a year ago and I couldn’t be happier with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Great modem/router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't give out 5 stars; product works great. It's stable and wireless phone is fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Interested

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good. I was able to put it together with a little help from the call in number.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite things about Netgear is the app to shut down the internet at will when my kids are acting up! The equipment is very good quality and the coverage works in the whole 2,800 square feet of my old house with thick walls as well as the basement and reaches outside some too!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    One router no mesh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Just by itself covers the whole house. All 4 bedrooms in a single story home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and works like a dream!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a router/modem as I didn't want to pay 15.00 a month for Xfinity's . I bought Netgear AC1900 router/ modem, and was easy setup and compatable for Xfinity. No problems streaming! Such a simple setup and peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set[up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast/X-Finity as a provider. It was easy to set up and works great. No problems since installing.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Good but expected more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a rented router from the cable company, but speeds seemed to be lagging, so I thought a new one would fix the problem. This router was super easy to setup and has great range. Unfortunately, the speeds were much of an improvement. I'm guessing the problem is the service and not the equipment, but I was expecting a bit more. Either way, this router has been good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I current use the previous model for the last 4 years, no problems at all. So when time came to buy this for my second home, i just went the newer model. Works out of the box. no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem/Router. Don't hesitate to buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed my service from ATT to Spectrum. They included a modem with the service. My web pages were lagging, taking anywhere from 1-30 seconds to load after I clicked on them. I would do a speed test and got the rated speed, but it was very inconsistent. I was also getting dropped connections. I went to Best Buy and picked up this Netgear Nighthawk AC1900 Router and installed it, set it up under my account with Spectrum and all of my problems went away. I have been using it for a couple weeks and It has been stable and the Wi-Fi connection has been great also. 220 Mbps to my phone(I have the 200Mbps plan). Very strong signal. I live in a 2 story and this router is in my basement. I have a good signal in all of the rooms upstairs as well as downstairs.

    I would recommend this to a friend