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Customer reviews

Rating 4.5 out of 5 stars with 3660 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Nighthawk AC2300 Dual-Band Wi-Fi 5 Router's ease of use, range, and performance, with many praising its strong signal and reliable streaming capabilities. Positive feedback frequently highlights the straightforward setup process and extensive coverage. While some users reported connectivity issues, the majority of reviews were overwhelmingly positive regarding the router's overall functionality. A few users expressed concerns about the parental controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 3,660 reviews
  • Rated 1 out of 5 stars

    Wi-Fi router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible if you have a tri level home. I had to return

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Samsu,

      We're sorry to hear that you had problems with your R7000P and have already returned it. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.

      If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    5G straight up doesn’t work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As for now, the 5g WiFi just does not work. Only 2.4g will work and it is slow as expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a very good quality product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this less than a month ago and two of four Ethernet jacks have already stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only lasted seven months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in October and by May, it doesn't work anymore.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Vinny,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Administrator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Had to return this item. Was very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Frances,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing didn’t even last a year. Waste of money!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AwfulNetgear sucks Best Buy sucks what else can I say

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To difficult to setup, so we returned and got something else.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Gerri,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you

  • Rated 1 out of 5 stars

    not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work well with my Ring. Ring needs 2.5 this was 5.0

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    review of the router not worth money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get it to work tried and tried still unable to get it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They told me it would handle a gig and nope it won

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me it would handle a gig and well nope it won’t

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor signal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t work any better than what we already had. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to difficult to connect without a CD or some written instruction

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was defecive. I am returning it and will buy different brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great device with convenient features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start with, this router has a great look. The angles remind me of an F-117 Nighthawk, and I like seeing it on my desk. Set up was very easy. The directions suggested using the NETGEAR UP app, so I tried it out. I honestly didn't see the use. It didn't do much more than walk me through the directions. I still had to log in to set up SSID's and passwords. It works be nice if set up included changing the defaults. I use the Genie app to manage my network, but even it does not give the option to change the device's default admin password. I wish that was an option. I've had this router up for weeks with no down time or dropping issues. The speeds are excellent, and the MU-MIMO capability makes using multiple devices much easier. We frequently stream to two TV's and use mobile devices at the same time, and there's definitely a benefit to it. The range is pretty comparable to my previous router, but I am able to get signal two houses down with both. I have excellent coverage in every room of a 2300 SF two story home. What I liked the most was the ReadyCLOUD capability. Getting set up and using the ReadyCLOUD app was pretty easy. Logging in, locating my device, and transferring files was pretty easy too. I haven't gotten a chance to use any of the media features or Kwilt, but I will get into them eventually. They look promising. I got this router for free from NETGEAR as a part of a testing program, but I would definitely recommend it for the price point. It is very reliable and has a lot of great features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse than the one I've been renting out. Returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Router for Novices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it did take a little time to download and fill out all the registration info online, the setup was completed with ease. This router is more than I need at present but should work with any upgrades I will be doing in the future. I have a 1600 sqft home and this work well with all 4 smart tvs, in front and back yards I still have full wifi signal. I had a Belkin ac1750 DB and it would not get over the 75 MBPS mark. This one shot over 200 as soon as it connected. Phones, tablet , laptop and smart tvs all accessing at once without loss of GBPS on any device. Could not be more pleased at this time with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable high end router for home and small biz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this router free from Netgear's First Look Review program. I have been using Netgear R7000 for almost a year now (also sponsored by Netgear), and it has served me well, no major issue with it. Now I got the new R7000P, the real difference is the MU-MIMO capability. Now, I have to be honest, as a typical home user, my broadband is limited at about 80mbps, so MU-MIMO would not make any obvious difference to me for steaming or downloading things off the internet no matter how many devices are all streaming/downloading at same time. But I did notice a bit more stable connection in AC connection. My old R7000's AC would sometime drop connection, but the R7000P never have this problem with me. So this is a plus for me. As for those of you who never had a Netgear router, it supports pretty much all the feature an high end router would support, VPN, port forward, QoS, vlan, guest network...etc. I don't think there is any feature that I need is missing. Now the bad part, I tried this new app they have called "Netgear Up", to help you do an initial setup of the router. This app is a complete waste of time, it only works if your router is connected to the internet (then why would I need this app at all), and pretty much the only option is to check for firmware update, then it shows you router status, which is also pretty useless consider I had to download a whole app just for that. I think they should have just integrate this with the Netgear Genie app (which is a decent router configuration app you should have around). Overall, I am happy with the router, it has been running for the past 2 weeks and never had any issue. And I will keep it has my main router from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 4 out of 5 stars

    Good router but required manual firmware updates

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used this router for about 4 years, and it never gave us any major problems. Reach was quite good, although some devices struggled in the far corners of our house. Automatic firmware updates also never seem to work, and NETGEAR also didn't seem to offer a good way to get notified when new firmware was available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Amazing Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router far surpasses my previous one in performance. My gaming children are very excited with its installation! With numerous devices running and streaming all at the same time, full connection is still maintained. Its amazing. I would highly recommend this router. The signal distance was surprisingly a lot farther. Set up was also easy. The instructions were clear and precise. This router has so many features even though I did the basic set up. It is incredible! Don't we love new technology:)

    I would recommend this to a friend