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Customer Ratings & Reviews

Your price for this item is $59.99
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The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 451 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the Nighthawk AX1800 Dual-Band Mesh Wi-Fi System's ease of use, extensive coverage, and strong signal. Many appreciate the system's performance and relatively easy setup process, while some experienced connectivity issues and occasional compatibility problems with certain devices or services. The system's price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 451 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product. Fix my issues on my 2 story house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal and operate well!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, quick set up and they have worked like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to set up, and doubled our covered area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Xfinity Internet and I hate to buy a modem and a router, consumer report mentioned it to be a Best Buy so I bought it. It is an awesome product, when you automate your home with 80 integrating more devices, it is very handy and almost everything can be done on the app, if anybody thing you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent Purchase - Great so Far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this system so far. Have 3600 sq ft spread across a ranch style/single floor home. Systems covers entire house and provides decent range into garage and exterior of home allowing me to stream music (& TV on back patio) across most of my acre lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flame THROWER of a Mesh WiFi 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few bumps getting installed but once accomplished this puts out a very powerful mesh WiFi6 with NO Latency at any time for any of my forty wireless devices. Love the ARMOR protection that has stopped a couple of spam attempts on my network in the first two weeks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moderate performance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly average performance and utility. The fact satellites only have a single RJ45 connector means the use of it to distribute network connections to places you cannot run network cables is limited. Meaning you may need to use a switch (sold separately) to connect multiple hard-wired devices to the station. I did not improve on a much older 802.11ac wireless router putting this in service. In fact, it didn't really impress me more than the old ORBI I had set up. It was returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of $$$

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money, netgear has become the bottom of the monopoly pile in terms of hardware and software. The system constantly crashes and when rebooted fails to produce a signal for half our devices and requires 2 hours of fiddling to fix after numerous reboots, firmware refreshes, and hard resets.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi ZacharyB,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend ensuring your Router and Satellites are on the latest firmware, v1.1.7.134, released as recently as 1-2-23: https://kb.netgear.com/000065502/MR60-MS60-Firmware-Version-1-1-7-134.

      If you need further assistance or additional resources, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble connecting to my WiFi. I did my research and the Netgear Nighthawk AX1800 was the best option for my budget. It has gone above and beyond my expectations. The application is so user friendly. I highly recommend getting the Nighthawk AX1800!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router with booster for Tri-level home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person at Best Buy helped me find a router with boosters that worked best for my tri-level home. Since Covid began, I have been working from home and doing sessions over Zoom,. Often my clients are far away and good connection is a must! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi everywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. We get great connection throughout our house, where before we had low spots on each side. It was a little difficult to set up with the app, so I suggest downloading the pdf of the instructions online, and follow those!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these are very excellent in the product. Usually, there isn't that much trouble when the router is connected to both satellites. The only thing I would worry about is when they may get disconnected, but that hasn't happened yet.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Mesh System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was a great idea. It ended up not working for me. One of the mesh points wouldn’t connect

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Robbo,

      Thank you for your review and feedback. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Great overall wifi system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall easy setup. Wifi 6 is so much better than the router i had before. Fast reliable connection, with an ethernet port at every base station. Also easy to add more satellites if needed to increase your coverage area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, light bright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of a good friend who works in IT, I was able to install this system in my apartment. It has solved the dead zone issues we were having. I DO wish that the bright blue light was dimmable as one of the units is in my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See a difference after put that one . I have before the verizon extender and i just have internet in some areas after . I put the netgear is a game changer now. I have intener in all house im happy with that ones

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad out of the box.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device would not connect with the phone app. Also tried using the reset button option, still did not work. Then I tried the sync button option, still did not work Also tried phone support, not very highly technical. After long holds and pauses of trouble shooting, technician told me the product was defective. Now I have drive back to the store to maybe get one that works. Not a good introduction to the Netgear products. Big waste of time.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi g14531,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the app on your Nighthawk Mesh. Please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 2 out of 5 stars

    major speed drop in 2500 sq Ft 3 level residence.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 Level house has a 75% drop in speed from level one to level 3.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk AX1800

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Comcast TV, internet, and voice customer with a Motorola AC1900 router. The Netgear AX1800 improved our upload and download speed in the whole house, but especially in the rooms that are far away from the router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review to get points. I simply copy and paste this message for every product

    I would recommend this to a friend