Customer Ratings & Reviews
- Model:
- MK63S-100NAS
- |
- SKU:
- 6452544
Customer reviews
Rating 4.3 out of 5 stars with 451 reviews
(451 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Nighthawk AX1800 Dual-Band Mesh Wi-Fi System's ease of use, extensive coverage, and strong signal. Many appreciate the system's performance and relatively easy setup process, while some experienced connectivity issues and occasional compatibility problems with certain devices or services. The system's price point also received positive feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great in my new condo for my internet connection!
I would recommend this to a friendRated 2 out of 5 stars
Good if you are a tech knowledgeable person
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to set up for me. I am not technically inclined and need help. Their instructions are not even close.
No, I would not recommend this to a friendRated 5 out of 5 stars
Take it from the expert!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding mesh system. Highly recommended. I have 10+ years in residential communications, and I recommend these to all my customers. I personally own a set and pull 1gig++ over wifi on my wifi 6 phone.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a wonderful improvement to our connectivity! Bernie our technician was professional and very knowledgeable!
I would recommend this to a friendRated 5 out of 5 stars
Mesh Saves Sonos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed all my streaming issues especially Sonos dropping.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satellites keep disconnecting been in contact with supports 3 times and no permanent fix super annoying when your trying to game and just keep getting kicked off :/
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi fuzeinx,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your MK63S, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Hardware is good but features are limited
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Limited information from app (effectively useless) and requires paid subscription for basic features. Limited ports Doesn’t support WPA3/WPA2 dual mode.
No, I would not recommend this to a friendRated 1 out of 5 stars
Product breaks just after warranty.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a year and two days, then died and got no support. I had to pay them (later refunded) just to get them to troubleshoot it, then they agreed to RMA and then canceled the RMA. If you're lucky enough for it not to break, it's probably fine, but don't spend money on this product expecting to get any kind of meaningful support.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item failed after 5 days of operation. Worked through Netgear for reset to no avail. Luckily Best Buy took return and I’m waiting on full refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Worked for a year than i have to restart it every day.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible used them for 2 hours and returned them that day
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Izzy337,
We're sorry to hear that you had problems with your MK63S and have already returned it. If you decide to repurchase the MK63S or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team