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Customer Ratings & Reviews

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The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 451 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the Nighthawk AX1800 Dual-Band Mesh Wi-Fi System's ease of use, extensive coverage, and strong signal. Many appreciate the system's performance and relatively easy setup process, while some experienced connectivity issues and occasional compatibility problems with certain devices or services. The system's price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 451 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great router

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love this thing! Would def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be dissatisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and love the compact size! Happy with my selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk AX1800 Dual-Band Mesh WiFi System 3 pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch internet carriers and to save money decided to buy my own router. This one was highly recommended by a friend that has one and said I would not be disappointed. Internet installer help set it up and like it so much was going to buy him one. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 1 out of 5 stars

    Awful setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awful to set up, mostly due to their malfunctioning app, Starting the setup, i connected my phone to the new router, but i kept disconnecting for some reason. Super annoying because i would have to sign back in to the new wifi on my phone. After the 3rd try it seemed to stick. After that, the app couldn't detect the other mesh notes, so i had to plug those in over and over for them to show up. Meanwhile, whenever any of these steps malfunctioned, the entire app would crash, so i would have to reopen the app and sign in. HOWEVER, it was trying to use fingerprint every time i went to sign in to the app, and every time i scanned my finger, the app would crash. After i tried opening it again, it would prompt for a password, but i had to repeat this fingerprint-crash-password process every time. Finally, after 2 hours and restarting the setup process from scratch 3 times, i finally got it to work. Now that it's set up it works fine, the signal strength is great and speeds are fine but man i thought of returning this several times during the setup.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Myxo,

      Thank you for your review and feedback. Please reach out to NETGEAR support if you need assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Net gear night hawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Geek squad set it up. Very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slight Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AX1800 replaced an earlier model Netgear router that wasn't quite covering the house. So far so good, once I managed to get it going. The set up is not as easy as advertised. For whatever reason, the Nighthawk app wasn't able to find the satellites. I tried twice with no success and finally got them coordinated on the third try. I hard wired the TV in the area with the weakest signal in order to avoid the streaming channel buffering. I'm not sure it was worth all the effort, but as I said, it's an improvement over what I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    no more ps5 lag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was fed up with buffering and when working from home just awful speeds. after setting up and while having 400mbps speed, my ps5 constantly peaks out on the internet test at guess what speed 399 mbps, this mesh kit does what it supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great and has a good signal range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Excellent Wi-Fi signal anywhere in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Quick Setup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed us to massively improve the wifi signal throughout our house. Before we were having connectivity issues with many of our devices (especially when streaming). Now we have multiple signals and haven't had any issues since installation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    NETGEAR Nighthawk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I know the NETGEAR is the best according to the Best Buy rep. I really don't know much about these kind of things. I do have internet and things seem to be running fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Nighthawk router/wifi system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into Best Buy, Brookfield WI, looking for a solution to a dead spot wifi issue at my house. I spoke with an awesome sales tech representative, Kurt Frost. He patiently listened to my situation and he immediately suggested the Nighthawk Mesh WiFi 6 System. He was absolutely correct. The system was easy to set up with the app and logging in with my computer; even for a novice like myself. The system works extremely well with the two satellites and keeps the high speed internet working at high speeds with now 35 devices connected to the system. Thank you Kurt Frost for suggesting the Nighthawk Mesh WiFi 6 System!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Purchase, Great Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mesh system for my home due to Working from home. My mother in law and I both work from home and have never lost speed since we got this system! My boyfriend also is a PC gamer and has loved the hardwired options this gives him. It has been a good purchase for our household!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great mesh system with hardwire ports on satellite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our new home (2400 sq ft) The coverage is EXCELLENT. Never drop a bar across our whole property. I really like that each satellite has a port for a hardwire connection. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect solution for your home wifi system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of nightmares with regards to dead zones within my house, I never new that there can be such a perfect solution to it until when I came across this beautiful device. Am loving it and it has never disappoint me

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Good but watch the hype

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mesh system... didn't quite increase the speed as much as i expected since i have a small home. It did however take care of the dead spots in our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Google Mesh system that suddenly stopped working. I'd say this is similar for slightly less money. Only one unit can be hard-wired...and the other two have to be connected only via the wifi connection and boosted. I wish they all could be hard wired.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Netgear is more powerful than the one we were renting from a local provider. It was easy to set up and works well. We live in a condo so there are lots of thick cement walls. We have strong internet in all rooms finally

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    good coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace the Orbi mesh routers that I had been using for the last 3 years, So far so good and coverage has been better than the previous router I had. As a;ways great experience at best buy with price matching.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked wonders in our house. We had issues with dead spots in our house everywhere and these did the trick

    I would recommend this to a friend