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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 56 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the Nighthawk AX1800 Dual-Band Wi-Fi Router for its overall performance, exceeding expectations. Users also appreciate the improved connectivity it provides, resolving previous issues. Additionally, the router is praised for delivering very fast speeds across various applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 56 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got fiber installed and our old router wasn't cutting it. Bought this one and it immediately took care of all our issues. Easy to install and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Gateway Fiber. love the flexibility and control within the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear router.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my laptop needed to be replaced. Found a tablet for the job. Had trouble getting it to connect to the Wifi. Found the router needed to be replaced also. Heard nothing but great things about this brand of system. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My last trip to BEST BUY!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great and did what I needed. However, the customer service at this location(Caroline St. in Atlanta is outstanding. It's why I go there. The manager is fun, Geek Squad is wonderful, and I just LIKE going there. Hilton

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nighthawk app not compatable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the easiest installation.I like the product now, however,speaking with a specialist without a heavy accent would have saved a lot of time! Just get a Netgear specialist who is in America.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    NETGEAR Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with the NETGEAR APP. Now all my devices do not have any difficulty accessing wifi and staying on wifi in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Net gear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a household with consoles and computers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AX1800

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good had a problem setting up my extender with it but got it figured out. Overall setup was pretty easy with the Nighthawk App.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Netgear Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product performs better than expected. The price was great and setup was not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I need it to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked quickly and easily. Runs cool. Small footprint. Definitely recommend over other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working fine. No problems what soever. What more can I say?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, Set up was fairly easy. We're happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from our 14 year old router, easy set up, great range. Even has an app to control who can connect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but was a pain in the butt to set up. Took about an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nighthawk AX1800 at the local Best Buy. I called the Geek Squad to have it installed plus updates on computer and iPad. They arrived as stated, installed and all is working great. I should be good for quite sometime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems connecting - I call NETGEAR and they were most helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD FOR SIZE AND UTILITIES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POWERFULL FOR SUCH A SMALL HARDWARE HAD TO DUKTAPE TO TEH TABLE TOP BUT OTHER THAN THAT .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. Easy installation. Great support from Netgear . Fast speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So good i had to get two

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so good i got a 2nd one. I bought the 1st one for my grandmothers house and then got a 2nd one for my house. Love them both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a powerful wifi router. Quick and easy store pickup. Set up was fast and simple with a useful app.

    I would recommend this to a friend
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