Customer Ratings & Reviews
- Model:
- MK62-100NAS
- |
- SKU:
- 6392517
Customer reviews
Rating 4.1 out of 5 stars with 522 reviews
(522 customer reviews)Rating by feature
- Setup4.3
Rating 4.3 out of 5 stars
- Range5.0
Rating 5.0 out of 5 stars
- Signal Strength4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers love the Nighthawk AX1800 Mesh Wi-Fi 6 System's ease of use, extensive coverage, and quick setup. Many appreciate the strong signal and wide range, resulting in improved performance. While some experienced connectivity issues and found the app less intuitive, the positive feedback on performance and range outweighs these concerns. The WiFi 6 capabilities are also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great--until it wasn't
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly two years after I purchased this, it stopped working. After hours on the phone with Netgear, I had to go buy a new router. I had no issues in 2 years until they just stopped working.
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
WiFi solver
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble with my wifi that came with my service from AT&T. The store told me about this router and it solved my wifi problem
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Netgear Mesh WiFi system works beautifully and I absolutely recommend it to anyone who have a house with kids using Xbox’s all day long!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Affordable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system works great and was extremely easy to set-up. Add to that the fact that ordinary people can afford it, and it is a win-win-win!
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Wifi throughout
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great in my two story home now I get wifi all around and can add an extra satellite if needed
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Extended range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. We had wifi dead spots in our bedrooms, installed one near hallway and now we have strong coverage throughout the house.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Connection speeds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older house that always ate me wifi signal. This system works great and gives me fast speeds all over the house
I would recommend this to a friend Rated 4 out of 5 stars
Netgear mesh router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had some trouble setting it up and had to work with Netgear tech support in order to get it working. But now that it's up and running, it's great. I haven't been kicked off a video call since I got it working!
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Had Potential but failed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up and everything worked well the first day. The second day the satellite wouldn't connect to the router. After trying everything including moving it to the same room, finally called tech support. After an hour on the phone, they determined the firmware needed to be updated, so I did that over the phone, then they said it's complete and ended the call before I could connect the satellite. Sadly, it never connected again, so I returned the nighthawk system and bought the Orbi RBR750 and it's been great.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Nukertech,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with the connectivity on your Nighthawk MK62 and returned it. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 4 out of 5 stars
Great Mesh and Wifi 6!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked pretty much right out of the box. Not many complaints. One minor issue is after a reboot of the system, the devices that are connected, do not keep their customized name. I'm sure this will get addressed with a future update.
I would recommend this to a friend- Pros mentioned:Speed
Rated 3 out of 5 stars
Works OK
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works alright, decently fast but disappointed by range in a relatively small 3BR side by side unit of a duplex. Ended up returning for a different mesh system.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Tommy,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Stay clear. Not worth hassle.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first this mesh system was great but over time the performance and constant drops got. Out of control. The final star was waking up and nothjng was connecting.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JeremyF,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great WiFi mesh system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to extend my WiFi signal. This system did as advertised. Now I have a good signal throughout the house. Simple to set up.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Perfect for what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great for the multiple devices our family uses and in a ranch style home, we have little to no interruptions.
I would recommend this to a friend Rated 5 out of 5 stars
WiFi Booster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best WiFi booster out there I would recommend this to everyone looking for better WiFi throughout the house!
I would recommend this to a friend- Pros mentioned:Speed
Rated 3 out of 5 stars
Good Mesh for small home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wired backhaul set getting consistent speed throughout my home, speeds are lower outside but no performance issues. For the price I haven't found anything better that works.
I would recommend this to a friend Rated 4 out of 5 stars
Loud and clear!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.La La La I can't hear you! Can you hear me now? Yes I can says my WiFi devices! In a close quarters neighborhood my devices were having trouble hearing my old router but now they all hear me loud and clear!
I would recommend this to a friendRated 5 out of 5 stars
Honestly big surprise
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these along with the Eero pros and Orbi. I was testing mesh Wi-Fi. Only in a small apartment. But these nigh hawks had the best download and upload out of all of them. Most consistent numbers. Right in between the other two in size. But they surprised me. Decently easy set up. App is average. Bang for the buck these win for me. Small apartment obviously keep in mind. These are the ones I stuck with. Expandable as well. Can buy another access point off these website.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nighthawk router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nighthawk routers were easy to set up. The app is very convenient to add other devices to your network.
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Easy setup and great connection and range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The summary says it all. Fantastic WiFi for entire home. Even reaches out to my pole barn 100 yds away from the router.
I would recommend this to a friend



