Customer Ratings & Reviews
- Model:
- MK62-100NAS
- |
- SKU:
- 6392517
Customer reviews
Rating 4.1 out of 5 stars with 522 reviews
(522 customer reviews)Rating by feature
- Setup4.3
Rating 4.3 out of 5 stars
- Range5.0
Rating 5.0 out of 5 stars
- Signal Strength4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers love the Nighthawk AX1800 Mesh Wi-Fi 6 System's ease of use, extensive coverage, and quick setup. Many appreciate the strong signal and wide range, resulting in improved performance. While some experienced connectivity issues and found the app less intuitive, the positive feedback on performance and range outweighs these concerns. The WiFi 6 capabilities are also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Wow!! What a boost in strength!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never setup a mesh system before and I’ll tell ya what, Netgear made it super easy. What I love the most is now I have 5Ghz signal in my bedroom and shed where I didn’t before.
I would recommend this to a friendRated 5 out of 5 stars
Amazing price for the power!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a good system for my house that had steady service in every room. This was the best solution at the best price!
I would recommend this to a friendRated 5 out of 5 stars
Nice system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for someone trying to to keep cost low and they don’t have high speed internet! Great for a small apartment. This was not my speed! This is still a awesome product
I would recommend this to a friendRated 5 out of 5 stars
Great wifi Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These wifi exter boxes really work and gave us full coverage inside and up to 5 houses down from our house.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Poor performance, even worse customer service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device works great... until it doesn't. After a month (and the return window) the device stops assigning IP addresses to random devices causing connectivity issues. Each time the router must be restarted. This started happening one a week then every other day over the course of a few months. Overseas tech support offered 1hr hold times and to help if I signed up for a $50 phone support package. No way would I pay Netgear more money for a product that doesn't work out of the box. Wish I could return. Ended up buying a different router.
No, I would not recommend this to a friend - Cons mentioned:App
Rated 1 out of 5 stars
Terrible mesh system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst mesh system you could buy keeps disconnecting devices from network, you can reboot so many times and the problem always comes back (I've worked with and installed multiple router systems before). The app is terrible with few choices on actually managing the system that a computer still works better and allows you to do more like changing frequencies. Oo and the customer support is just the worst they cant help but make excuses and leave you with no answers or solutions other then to blame you, your area or your provider.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 2 out of 5 stars
Constantly Dropped Connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to take this back. The connection to my iPhone XR was constantly dropping. Had to forget the network and re-join constantly. Going to wait for a cheaper tri-band Wifi 6 Option.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Performance is spotty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade my old WiFi router. Bought this based on reviews and am not entirely thrilled. Have to reboot the router weekly as our iPads keep stating no internet connection. My wife’s work computer could not discover the WiFi network. Had to hard wire it into the router. My work computer would occasionally lose the WiFi network. Had to wire it into the satellite device. Our roku devices seem to be okay with the WiFi connection. Not sure what’s going on. The wired connections are solid so we are able to continue working from home. Not sure what we’ll do long term. May try calling their tech support and see what happens.
No, I would not recommend this to a friendRated 3 out of 5 stars
device can't decide which to connect to
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have these on either end of my house. my office is in the middle when looking at wifi meter on my PC it toggles between 1 and 4 bars. it seems like it is confused about which device it should connect to
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Paul414,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Rated 5 out of 5 stars
Really improved my internet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and in no time was up and running. The system is so much faster than my previous netgear. The satellite greatly improved the far area bbn of my home. Love it.
I would recommend this to a friendRated 3 out of 5 stars
Requires constant reboots
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mesh system is OK when it’s working, but it will require almost daily reboots if you want to AirPlay to your TV or other devices. Firmware updates have not fixed this. I’ll be buying something else.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Raymond,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the connectivity on your Mk62. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mesh system has solved my dead zones in my home. Also with the new WiFi 6 technology it has alleviate the wireless interference that I previously had in my home.
I would recommend this to a friendRated 5 out of 5 stars
Getting it done!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Nighthawk was a great purchase. It would be greater if it had 2 extenders instead of the 1 but this is getting the job done in my large home.
I would recommend this to a friendRated 5 out of 5 stars
Netgear router booster
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son suggested this product snice my internet was really slow at home. I had read about these on line so far im Happy with the purchase
I would recommend this to a friendRated 5 out of 5 stars
Great option!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended, bought them to improve the coverage in my place, and really help out with it.... Now I got a strong signal even on my back yard....
I would recommend this to a friendRated 5 out of 5 stars
Good little wifi router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace older router. This works well with the MR60 or MX60 satellite. Should have purchased a 3rd satellite. Too many walls
I would recommend this to a friendRated 5 out of 5 stars
Good large home WIFI coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, Netgear has a history of "bricking" their own devices with new firmware updates, so i guess we wait and see if this model is better...
I would recommend this to a friendRated 5 out of 5 stars
Great Budget Mesh System
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two days in, I’m loving the mesh system. I’m able to stream, game, listen to music while having multiple devices on my network. Everything Lag-free.
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never go back to a traditional router again. These cover every corner of my house and has improved network traffic. no more buffering
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. My whole house has WiFi now. Set one up in the garage so the Tesla can update faster now! Setup is effortless on the app.
I would recommend this to a friend



