Customer Ratings & Reviews
- Model:
- MK62-100NAS
- |
- SKU:
- 6392517
Customer reviews
Rating 4.1 out of 5 stars with 522 reviews
(522 customer reviews)Rating by feature
- Setup4.3
Rating 4.3 out of 5 stars
- Range5.0
Rating 5.0 out of 5 stars
- Signal Strength4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers love the Nighthawk AX1800 Mesh Wi-Fi 6 System's ease of use, extensive coverage, and quick setup. Many appreciate the strong signal and wide range, resulting in improved performance. While some experienced connectivity issues and found the app less intuitive, the positive feedback on performance and range outweighs these concerns. The WiFi 6 capabilities are also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Returned the product after 2 weeks.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Netgear on July 4, 2020 and began noticing frequent device connection issues with "Couldn't get IP address" errors by July 13 . It seemed to mainly effect our Samsung phones, Chromebooks, and Google Home speakers. After a week of troubleshooting with Netgear support, along with reading reviews from others having the same issue, I decided to return it for a different brand. I was pretty disappointed with the product. in addition, I learned early on is that the device was not easily compatible with my Chamberlain garage door opener, Ring, and Rachio devices. I believe it had something to do with the way the device combines the 2.4 ghz and 5 ghz frequencies. I got around the issue by enabling the guest WIFI and naming it the same name I used for the 2.4 ghz network on my previous device. Definitely research this before purchasing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nighthawk Meh....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never could set this up. Bridged modem and then factory defaulted still won't see gateway. Red X can't see ethernet cable or times out looking for the connection during set up. Huge waste of time. I usually use eero but needed something in a pinch. Junk don't waste your time!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TLX6,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We can help with your installation. Please email us at [email protected]
Thank you



