Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 522 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 5.0 out of 5 stars

  • Signal Strength

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the Nighthawk AX1800 Mesh Wi-Fi 6 System's ease of use, extensive coverage, and quick setup. Many appreciate the strong signal and wide range, resulting in improved performance. While some experienced connectivity issues and found the app less intuitive, the positive feedback on performance and range outweighs these concerns. The WiFi 6 capabilities are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 522 reviews
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Excellent upgrade for all users.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great system to create a web network in your home. Easy to set up and provides great coverage. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Close to perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is incredibly powerful! I have only one in our 1600sq ft, cinder block home, and the other one is in the carriage house apartment 30ft from the house. High speed internet in every space. It’s almost perfect. The only complaint I might have is how long it takes for the two units to sync up when you first set them up or after a power outage. It took so long the first time that I thought I had a defective set. After that it’s been an almost flawless experience.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    great mess system

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice mess system strong signal and long range i have a Asus router and this system works good for range extender.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Good range and speed

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds are as promised. It sometimes a little glitchy but the updates are helping. All in all not bad. Range is good.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Excellent router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage and speed. I saw a big difference after installing it. It’s super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Mesh system!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router! I have a small two story house and in the upstairs rooms we had a hard time getting a decent signal from the downstairs router getting these solved that. Only down side is the satellite unit doesn’t send out the best signal where the one plugged into the modem broadcasts the full 350mb/s we get the one upstairs maxes at like 230ish this may be due to thicker walls or poor placement on my part, but a little something to keep in mind. Setup was outstandingly easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nethear always delivers a solid product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take care always delivers a solid product, I have been using that your products the last eight years this product is great quality definitely gives you a boost in speed as well that coverage in your home could use a little better penetration through certain types of material on the wall but it’s a pretty affordable and reliable product that does what it needs to and then some. Highly recommend it. The only reason I didn’t give it five stars it’s because I’m an IT junkie and this product could’ve been better however I understand it it’s the more affordable of the options that Netgear gives you

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this mesh system has worked good, I have owned it for about 3 weeks, Working from home I need a reliable system, it is fast and no major issues, I can’t give it a 5 yet because I haven’t had it long enough.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great fast system

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is definitely worth it. Speeds are fast and having the extender makes it so the whole house has fast wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, fast performance. All devices connected seamlessly

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/29/2020 - I got this unit to for the extra range and traffic that it can handle. I have a nighthawk modem/router that is 5 or so years old and the WiFi connection speed were not great upstairs. This was easy to connect, I just disabled to WiFi on my old unit so it’s basically just a modem now. Now getting consistent 200mbps+ WiFi speeds, with 300down 20up package from Cox. This unit uses nighthawk app to manage, which is a huge upgrade from the genie app from previous router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cable Mesh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cable mesh, easy to install, stable signal. Working and studying from home, Best purchased for my Townhouse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing performance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this bundle as a replacement of a netgear wifi extender, after two months I can say it has been working pretty well, the wifi range covers all my house including backyard and frontyard, I keep one extender on the first floor another one on the second floor and that covers all the rooms in my house, this device is really easy to setup, local streaming of my NAS works pretty fine also streaming my xbox to my windows PC works great, same for steam.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Easy set up & works great so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up and works great so far (2 weeks). Excellent coverage in and around roughly 3,000 SF 2-story house

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 2 out of 5 stars

    Solid connection but Terrible range

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly I am 3 days past the return period. Setup was easy. Internet speed is a bit slower than I am used to, via WiFi. We live in a two bedroom apartment and I cannot even stay connected via WiFi through one single non insulated wall. (PlayStation is literally 8 feet away) Never had these issues with our older router. We replaced it because it dropped internet all the time but at least you could connect to it anywhere in the apartment. It was also Netgear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! Our internet has been working faster and better since we purchased them!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Excellent WiFi 6 Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this router to expand my WiFi coverage in my 3500 sq feet home to provide coverage in some dead spots. I am quite impressed with this router, an excellent buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Powerful Value.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 Desktops, 3 Laptops, 4 Phones, 3 Gaming Consoles, 4 Smart Lights and a 4k Smart TV. This Mesh Router has no issues at all handling all of our devices (which we use avidly!). Setup is simple and straightforward, with the nighthawk app, you can easily set up passwords, track devices and allow or disable access to the internet for each device. Comparing to other systems the price and value of this router is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Accelerating WiFi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system to extend my Wifi to a guest house on our property. It has worked well. I was hoping to extend it to a third building, but seeming it might be too much.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Netgear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet providers equipment was causing issues for my daughter attending virtual school. This seemed to solve the problem. Very happy with the product so far.

    I would recommend this to a friend
Sponsored