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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.1 out of 5 stars with 522 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 5.0 out of 5 stars

  • Signal Strength

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers love the Nighthawk AX1800 Mesh Wi-Fi 6 System's ease of use, extensive coverage, and quick setup. Many appreciate the strong signal and wide range, resulting in improved performance. While some experienced connectivity issues and found the app less intuitive, the positive feedback on performance and range outweighs these concerns. The WiFi 6 capabilities are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 522 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very useful tool

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like the app because it allows to turn off WIFI to all the devices connected to it. It's easy to add more units and expand your coverage area. I have 400Mbs speed Internet and runs smooth. I think the router can handle up to 1 Gbps speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing wifi system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I would have my main router in the basement and an extender in my room to connect to my PC. Often times my wifi would cut out and I would have a terrible signal. Now With the satellite in my room, I get great service for the wifi and it never cuts out anymore

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good wi fi coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very adequate system. Easy purchase from BB. Wanted curbside pickup sooner but had to wait a day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soild Mesh Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I need! Easy to setup for those who arent too tech savvy. RCN provided eeros but I decided to get my own pair so I dont have to pay their fees. Provides very stable internet throught the apartment. Great during gaming sessions as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was easy to set up and install. Still working out some of the bugs with Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SIMPLEST SETUP EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh network setup was the simplest and quickest to install ever. The app guided me through the process step by step. Cord by cord. I couldn’t have asked for a more simpler way. This gave me zero headaches, zero do overs, and zero stress. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nighthawk is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purposes I have personally ever made at Best Buy. The ease of set up, the price, the security, and the pairing of this system with the app are great reasons to buy this product for those in the market. You will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    works outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this netgear nighthawk wifi 6 and it works great. I have a 2 story house at 2650 sq ft and my wifi will cover the whole house now. my router is upstairs in the bounsroom and I have a very strong signal all the way downstairs and out on my back deck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product! Best advice follow it STEP by STEP!! Don’t skip anything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great range and easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12345 I’m throughly enjoying my Nighthawk mesh system. It was very easy to set up and it provides coverage throughout my 2 story home. I can stream HD video while other family members actively use their mobile devices. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple Wi-Fi 6 Mesh Network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice simple mesh network solution using Wi-Fi 6. The options for additional SSIDs is a little lacking and I needed to manually upgrade to the latest firmware in order to get the "satellite" to properly register with the router. The interface to create static DHCP addresses was a little more confusing than I expected, but managable. Aside from those nuances, the system has been rock solid.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 1 out of 5 stars

    Erases settings and disconnects

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 6 months ago. Initially it did well with good coverage and good speed test results then yesterday it just started disconnecting. I would reboot it and have to treat it as a new set up and then an hour later it would self reset and erase all the info. I did a factory reset on it hoping it was a minor issue but it still persists. I have gone through and set it up as a new system 5 different times now. Nighthawk customer support is worthless after 90 days unless you purchase an extension and spend even more money, because the initial 300+ Wasn’t enough. Incredibly disappointed with this product and it’s support. Highly recommend another brand.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Antman1125,

      Thank you for your review. We understand that you have experienced disconnections with your Nighthawk Mesh. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 4 out of 5 stars

    Great coverage phone app wouldn't work though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In stalled this for my brother in law who had limitations on where the router could be placed and did not want to run cat5/6 in his walls. this covered 2500sq and gave him a port to plug his daughters PC into. I did have a issue getting the app to install as it said it did not support this product. I was still able to configure it locally through the admin backend.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Whole home wifi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. 3600 sq ft home. Had dead spots with internet company equipment. Range has significantly increase, has even extended wifi for outdoor tv with no lag. Must have for wifi 6

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Happy wifi-er

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pairing is the best I have tried. Works well with units on different levels and thirty feet apart horizontally. Easy to hide among the various decorative schemes and it took the bride three weeks to notice it was there.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Speed and Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the mesh network which covers the house with fast wi-fi. Setup was quite easy but it showed that I also needed to buy a new modem. The new modem and router now deliver faster speed than I actually pay for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mesh for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mesh for the money. My only complaint is that once your device locks into a specific satellite and you move from one floor or one end of the house to the next it has difficulty swapping to the closest satellite and your signal and speeds suffer unless you toggle your WiFi off and on to connect to the closest satellite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unable to connect to my Fios router from bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to my sales rep that made me purchase this item my router signal did not reach my bedroom. Kids were unable to play their PlayStation 5 and with this Netgear cube connection is great. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. Some devices are a pain getting to stay connected. Internet drops occasionally, make sure you keep the app and firmware updated. Overall, I kinda just would rather have a basic router, but with covid, too much hassle to return. The mesh seems like a gimmick so far, hopefully they keep updating the firmware,and the kinks get worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Net Gear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. It allowed the same username and password so all connected devices worked. Did not have to apply new username and password to all connected devices, did it automatically. Seems to work real well.

    I would recommend this to a friend