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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 938 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk AX2400 Dual-Band Wi-Fi Router's ease of use, performance, and range. Many appreciate the strong signal, straightforward setup, and the helpful app. While some experienced occasional connection issues or compatibility problems, the positive feedback on performance and ease of use outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 938 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had zero issues with this router! Great and worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the issues I had with my old router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the router is installed it's a good router. The problem I had was getting the router to communicate with the modem. It took several hours and a call to customer support to solve the problem. It's very frustrating that it isn't a simple plug and play. I had to unplug the router and modem for five minutes and then connect them in a certain order for them to finally communicate with each other. After that customer support tried to sell me an extended warranty for customer support.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old one was failing and with a lot of research I chose this one. Super fast and no lag with multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Netgear router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well now that I cleared up a problem with help of support. Had to turn of a feature to allow all my devices to access the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to install , so far everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear NightHawk AX2400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Setup was straight forward. Has been working for a month or so with no issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Netgear Nighthawk-Good product but pain to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was very difficult to install when you needed the internet to follow the directions on how to install it. We had 2 technicians from our ISP here, and they claimed there were pop-ups galore trying to get us to purchase a warranty for this product. It was not an easy installation, like we had with previous Netgear products. It works great now that we were charged $100 to have our ISP install it for us who had internet access on their phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk to the Rescue!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After changing internet providers, my old Google wi-fi extenders were not keeping up with the new Router that was installed. When a service technician was at my house to look at my issue, they recommended the Nighthawk Router. I went online, ordered it and picked it up all within 1 hour. The Nighthawk has solved my issues in this old house!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally faster than the router provided by my internet provider. Should have bought this a long time ago!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super speed and a Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation time was reasonable!! Good reception throughout my home and patio. Easy connection to all my devices!! This device is very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for small business

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine for a small business Gets the job done. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router died and I needed a replacement. The Nighthawk was extremely easy to install and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear Nighthawk Absolutely!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nighthawk fan for many years. Reliable product and will always use their routers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! app a bit of a headache but overall pretty simple

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy and definitely increase the speed of my wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NetGear review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up. Love the extra automatic security feature that came with the router.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works very well with the modem I have. Long range for wifi, I love it !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this router for three months and it's very dependable. The VPN feature is so solid and dependable. The setup wizard is seamless and

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good upgrade from my previous netgear router. Definitely Faster than Nighthawk 2400

    I would recommend this to a friend