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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 938 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk AX2400 Dual-Band Wi-Fi Router's ease of use, performance, and range. Many appreciate the strong signal, straightforward setup, and the helpful app. While some experienced occasional connection issues or compatibility problems, the positive feedback on performance and ease of use outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 938 reviews
  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in the store and the wireless router works well as intended. My modem has built-in WiFi, but the range struggles to cover my entire house. The Nighthawk AX2400 covers my entire house without any issues and even reaches to my back yard. While I like the additional technology in the next model up and higher, the price took a significant jump and I didn’t want to pay that much extra at this point in time. I’m glad that I was able to get basic WiFi 6 technology and a good coverage range at this price point. I’ve been pleased with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the app to set-up the router is easy. Easy to keep track of things through the app. Router works excellent with fiber internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good powerfull router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I powerful and fast router allows many connections highly recommended comes with security settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router, great price, great coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant to setup and config. Was easy to modify the SSID and Pass code to my previous routers(RAX45) settings

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing! With my old router it would go out at least 3 times a day. This one hasn’t done that!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    small biz or home router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice home or small biz router for smaller networks. Ease of setup and good range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cut the cable and save some money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the router from our cable provider with this one. Easy install and setup; pays for itself in a year. Should have find it years ago!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Router

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my house works perfectly and the app was super easy to use aswell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spread that signal around!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for me, in a house full of radio interference objects. We changed over to the t-mobile 5g box, so now I'll hafta try to sell it. Quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and performs as expected. Worth a look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, covers my house and most of my yard

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 1 out of 5 stars

    complicated/unreliable compared to previous orbi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had orbi system before and it seemed much easier to use and more reliable, basically with paying for the Bitdefender at 100 every year you are better off with Netgear to just buy a new unit and upgrade, got to love all the waste in the landfill from this company, this will be my last Netgear product, I dont like the 100 subscription fee every year- all I bought this for was to add guest wifi for all my IOT in the house to keep them separate from laptops, iPad etc, I have starlink now and the starlink router wont do that, big fail there but hopefully by the time I need another router they will - for some reason this nighthawk guest wifi has malfunctioned already and I am going to have to wipe everything and start over, worked for a couple of weeks but now the 2.4ghz wont connect... waste of time and money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good WiFi

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast WiFi coverage thru my house. Easy set up and configurstion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, works great, set-up was super easy. Hardest thing about this thing was opening the box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Like the app. 500mbs dowload speed, much better than my previous router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy . Covered the whole house even got wifi in the back yard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires an app for setup but a very good product and easy to understand interface

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my previous router. Setup was very straight forward with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easily installed, it automatically reconnected all the wireless items in the home, great instructions as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the design and reliability!! it has increased my download speeds.

    I would recommend this to a friend