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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 935 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk AX2400 Dual-Band Wi-Fi Router's ease of use, performance, and range. Many appreciate the strong signal, straightforward setup, and the helpful app. While some experienced occasional connection issues or compatibility problems, the positive feedback on performance and ease of use outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 935 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Outstanding Router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem with excellent parental controls and security. The range is outstanding no issues in any part of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Best router yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best router I’ve owned . I have AT&T horrid internet and this fixed the deadspots and the speed is amazing. I highly recommend h the is router for your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Get it done Right by Netgear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new NETGEAR Nighthawk AX2400 WiFi 6 Router (RAX30). It was very easy to install and configure and performs above expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    Good range and easy setup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent range and super easy to set up. Did the job for our home.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works great in our 9000 square foot warehouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a router for my work. Something simple that would allow us to keep the network up and access the internet. Being in a 9000 square foot warehouse, something with longer range was needed. The AX standard seems to be working well for us with both wired and wireless computers. Of course, the computers only have N standard wifi, so we are not getting the speed benefits, but the range is solid for us.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Would buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have signal all over my 2 acre property. The only issue there was, was getting it to initially talk on the company's network. Turns out the last digit in the MAC Address for all Netgear equipment is one digit lower than it should be, on the box. Don't know if it is on purpose, but when you go into the actual unit it shows the correct MAC address. Aside from that, flawless. Oh and you can stop it from broadcasting the SSID which I personally like! They say it doesn't make it secure, far from it, but, I still like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it as an extender for the back part of the house! It works great! We now have internet range throughout the whole house!! Super easy to set up also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 5 out of 5 stars

    Works as promised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great signal in 1700 sq/ft home, app control easy to use/config/set-up. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Love Nighthawk routers!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic router, high speeds and easy to set up! This is my second night hawk and likely not my last!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better Than Expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was well overdue for an upgrade to my router and modem as they were no longer supported and posed security risks. I did some research and found rave reviews for the Nighhawk series by Netgear so I decided to try it out. WHAT A DIFFERENCE! The setup was super easy. It took about 20 minutes and it could all done from your phone via their app. I noticed instant improvement to my internet connection and speed. Highly recommend these products!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded routers cause I upgraded my bandwidth, didnt have a single issue! Super simple set up and supports my insurance sales from home. Great router!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 5 out of 5 stars

    Awesome router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up the signal is much better than other wifi 6 routers i habe had and the app is very informative

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    This router is terrific…when it works. :-/

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my two year “old” Netgear router with this unit because it was having issues with sporadic connection. The new router worked great for about two months and then it started failing. It will go from 230 mbps down to 15 mbps for a few seconds (just enough to give me flashbacks of dial-up) and then it will perform great for another few minutes. The app said my firmware was up to date but the website said an update was available. I went the long way around to download and install the new firmware. I rebooted the router and I’m still having issues with with the router’s performance. On another note, the tech support is frustrating. I understand it’s cheaper to send calls overseas but it can be very difficult to understand the directions that the technician is giving. I spent nearly an hour on the phone try to figure out why my router is acting up. They were trying to tell me we had too many devices connected (nothing has changed since the first day I installed the new router). Why would it wait two months before it started to give me issues? First two screenshots were taken seconds apart from each other. The last two screenshots were taken about ten minutes apart from each other and about an hour after the first two were taken. As I’m writing this review, it seems like my router has taken a turn for the worse. It has been over 30 minutes with speeds less than 10mbps. I just realized why these routers have so many positive reviews…the people that have issues with their router cannot connect to the internet to leave a honest/poor review. If you have read through this review this far and are still debating purchasing this router, go ahead and roll the dice but you can say I didn’t warn you!! You never know, maybe you’ll be “lucky” and get one that will last you a year and a half like my first Netgear router. Good luck!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great Upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router gives us an extensive range surrounding our house. It’s strength allows for us all to stream, game and smooth stream a video for precise editing. The setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and efficient router. Has no drops within speed when connecting multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Should have done this a long time ago.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive difference from what I was getting with the stock router. It’s not even close. App is great, good tools. Blazing fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Router Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up. Only issue was the app kept switching from the router setup WiFi to the actual WiFi. As a router, it is lightning fast. Saw an immediate improvement in picture quality on streaming to Firesticks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Been looking for one that does what this one does and the price is not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great for most homes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast router , the WiFi settings are easy to manipulate and can handle large amounts of devices with ease . The WiFi speeds are incredible along with the range in a complex home structure . This replaced a mesh network

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dependable Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched to the Netgear Nighthawk from an Asus router and there is no comparison. The Nighthawk is much more reliable and covers our 1800-square-foot house much better.

    I would recommend this to a friend
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