Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.3 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,380 reviews
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Modern router combo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to set up. I’m not very tech savvy at all and I set this thing up in no time. Even if you can’t set it up yourself, you can bring it home, call XFINITY and tell get it going for ya.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly satisfied with this modems funtionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem/Router Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real issues with it. I had to call tech support for help on why i couldn't get the modem/router to connect with my cable provider, and they were sufficient with it. I wasn't thrilled however that they were trying to upsell me on a warranty which felt like a person trying to sell me a car warranty. All in all, not a bad product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! We're a house full of gamers and smart electronics. Super fast! I purchased this to save money. Xfinity charges $25 a month for equipment. NO more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable with Xfinity but may be outdated in 5 yrs

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had on and off internet while using an older Motorola modem+router (MG 7540) with my Xfinity 800M plan. I knew it might be some issues with my Motorola device because I had no issue with my rental xFi Gateway. I finally decided to buy this expensive device because Xfinity recommends this and it has more advanced parameters. I’m glad that I no longer have the internet issue. It’s very stable with 10 device. On the other hand, I’ll not be surprised if this one stops working in 5 years because of the updated technology from Xfinity instead of the device per se. what happened to my Motorola's was that it was also recommended by Xfinity but stopped functioning well at some point. I bought it in 2017 and costed me $150. My best guess is that Xfinity doesn’t want you to use an older device so they will not be compatible with older device. I also contacted Motorola and they didnt give me any solutions as well. So I won’t be surprised if Netgear fails to fix in the future one Xfinity stops the support for this device. For anyone who is thinking about this device, I’d say this one works perfect now but expect to get a new one in the future

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Speed!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept getting Xfinity messages that my equipment wasn’t providing optimal speed, this router( set up easy by me) rests 475 on Xfinity speed tests. Much better coverage in my bedroom and lanai. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Speed

    Rated 5 out of 5 stars

    This machinery is worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a first time buyer for their own modem/router I’d say it has been a good investment. The setup was easy and my Wi-Fi speeds have been through the roof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Modem Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been having serious issues maintaining WiFi connection with the modem router supplied by our internet provider. We would be without service 3-5 times a day and have to reset the equipment. We complained to our provider and after two years of terrible service one their service reps recommended that we purchase the NETGEAR Nighthawk modem router. We have not been down one time in the two or three weeks that we have had the NETGEAR equipment. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an Arris router. Works better, reaches farther, seems faster. However, might be my Xfinity service, as it occasionally stalls out for just a second. Was easy to set up. Like the app.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nighthawk for twitch

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for streaming twitch. Turned my useless rental model to internet on steroids. Hitting high download and upload Ethernet or WiFi. Thanks guys, I hope to use the 500 for an elgato stream deck

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    A Perfect Cable Modem/Router Combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 4 hpurs with Cox trying to get another brand router/modem installed but to no avail. I decided to return it and buy the Netgear Nighthawk CAX30S. It took 5 minutes to install and get working. My speeds are great and its range is much better than the Cox cable modem/router.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but darn the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good modem router combo but darn is it pricey and also very tall so watch out.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Speed

    Rated 5 out of 5 stars

    Decent product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speeds. Router is easy to set up. App could be made easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    Fast Reliable Modem

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over our last cable modem. It's fast, all the features actually work. Our last modem had parent control features that didn't work. I haven't had to reboot this modem often either, much more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Easy setup, Speed

    Rated 5 out of 5 stars

    Noticeable Uptick in Speed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Netgear modem recently became unsupported by Xfinity. I thought I had decent speed and coverage with my old Netgear modem. The Nighthawk AX2700 setup and install took less than 5 minutes. The Quick Setup manual was very straightforward. The Nighthawk app is easy to use and makes the whole transition to a new Modem Router seamless. Now to the best part, as I stated earlier I thought I had decent speed with my old Netgear modem. The Nighthawk AX2700 blows the previous one out of the water, both in speed and coverage. We have over 15 devices on the router, the Nighthawk app allows you to see who is on it, and control their access as well. No lag, or buffering in this household. Wonderful upgrade from our old Netgear equipment!

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent connectivity and very easy to personalize security settings. There's also options to add on extra services for the router. Only downside for me was that I didn't add an extended warranty and just my luck during a storm a power surge fried my router. I definitely recommend adding an extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Huge step forward with tech.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the wifi 6 to replace an outdated docsis 3.0. So much better as far as delivered spedds, performance and it can handle any amount of connected devices! We have about 30 when you factor in smart appliances and home security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comcast approved, no Intel Puma Chipset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the Netgear AC1750 that was cutting out intermittently. That unit turns out to have a known chipset issue. This one was on the list of units that do not. See: https://approvedmodemlist.com/comcast-xfinity-approved-modems/ This unit covers my whole house, no dead spots or low signals. Wish I had gotten it much sooner. Finally getting the speed I have been paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Netgear Nighthawk covers entire house

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been performing well. It provides coverage for the entire three story home without any additional devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pleasantly surprised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a top of the line 7 yr old router. Was unexpectedly surprised at speed and distance. My ring cameras outside would frequently lose internet. Not anymore! Very pleased!

    I would recommend this to a friend