Customers express satisfaction with the Nighthawk AX3000's impressive range, extending Wi-Fi coverage throughout their homes and even into outdoor areas. The system's ease of setup and user-friendly app were also frequently praised. However, some users reported connectivity issues, including intermittent disconnections and problems with the 5 GHz band. These connectivity concerns contrast sharply with the positive feedback on range and ease of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 89 reviews
Rated 5 out of 5 stars
Mesh Network
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a descent product and helps boost connectivity for our internet.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Horrible!!!!!! DO NOT BUY
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Speeds drop really bad and it disconnects horribly all the time. Drops signal and it says you can switch between the different routers depending on where you are but isnt always acurate. The network split for smart robots and cameras cause they take 2.4ghz is horrible!! 5ghz doesnt even work half the time and my cameras disconnect constantly. Netgear makes some good stuff but this is a disappointment.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi CorieAnna,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the speed and connectivity of your MK73S. We recommend checking out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you, NETGEAR Team
Rated 5 out of 5 stars
Netgear Mesh Wi-fi 6 System
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This device really helped with my Wi-Fi problems. I had issues following the setup instructions on-line but I call Netgear customer service and they helped.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this mesh system! So much that i purchased one for my father as well!
I would recommend this to a friend
Rated 5 out of 5 stars
Mrs
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as stated. In setup the instructions did not say you had to set up an account before installing.
I would recommend this to a friend
Rated 5 out of 5 stars
Lee's router
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the money, this is the best router I've ever had. the sales associate was very helpful.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Cuts out constantly, complete garbage
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish I could give this zero stars. It was a waste of a couple hundred dollars. I live in 1200 square foot apartment, so with satellites connectivity should be no problem especially given the rating in the documentation. My wifi connectivity is so unreliable and both satellites are constantly disconnecting. Support has attempted to be helpful but you can't help when the product is abject garbage.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Drops connections, bad range
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely horrible, like the other review states it would drop connections like crazy, especially on my desktop. Had to disable AX features for some reason in order for it to stay stable. Would return it if I could still, please don't buy this.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Excellent router for larger homes
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product!! Strong connectivity and easy to set up.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazed!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It takes the signal across apartments, better than most mesh systems i’ve seen.
I would recommend this to a friend
Rated 1 out of 5 stars
Stay away!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not good! The satellite boss constantly lost connection to main box. Even the main box, with Ethernet cable to tv, constantly had issues. Since we switched to TPLink Deco we have had NO issues.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Netgear
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are amazing. We were having problems with the internet signal in our bed room and building out back. It solved the problem. No more slow internet.
I would recommend this to a friend
Rated 1 out of 5 stars
Do not buy this product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy this product. It worked initially but soon would not recognize Apple devices. After calling customer service and spending two hours on the phone, they rest the router remotely and it worked with out Apple devices. Within 48 hours it stopped working with all our devices. After another two hours on the phone with customer service, it resumed working. The over the next week, approximately every 48 hours, it stopped working. Cusotmer service was never able to figure out why the router kept conking out. I am returning it to Best Buy and buying another brand of router.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great routers
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This router is great pickup all around my house best router I got so far for the money
I would recommend this to a friend
Rated 1 out of 5 stars
Worst purchase
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Ethernet port stopped working. While it works it works good. Within few days/weeks/ month or so it would start dieing
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Netgear - Nighthawk AX3000
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Allows our entire home to have a strong WiFi signal.
I would recommend this to a friend
Rated 5 out of 5 stars
Worth every penny
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We finally have a strong wifi signal throughout the house.
I would recommend this to a friend
Rated 1 out of 5 stars
Not Dependable
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This router drops service frequently out of nowhere with no reason why. Everything just turns blue and stays there for mins, one time hour worth. When it works it’s well, but it does crash too often.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Pretty terrible!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can connect faster through the cell tower to the internet and back to tge router thani can just connecting to the router directly. This thing SUUUUUUUCCKKSS!!!
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you, NETGEAR Team
Rated 1 out of 5 stars
Trash
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't buy. 15 day return policy equipment, it ends up being defective and they won't let you return it for a different product. Because why would you want to spend your money on working equipment.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi notme,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your MK73S. If you need assistance with your product, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email. We recommend that you use only official NETGEAR support resources.