Customer Ratings & Reviews
- Model:
- MK83-100NAS
- |
- SKU:
- 6452548
Customer reviews
Rating 4.2 out of 5 stars with 698 reviews
(698 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Nighthawk AX3600 Tri-Band Mesh Wi-Fi System for its ease of use, excellent coverage, and quick setup. Many appreciate the improved range and strong signal strength, leading to better performance. However, some users experienced connectivity problems and found the accompanying app to be less than satisfactory. A few also commented on the system's higher price point.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
WiFi for entire house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to add larger WiFi range to our upstairs bedrooms. This made a huge difference!
I would recommend this to a friendRated 3 out of 5 stars
I’m SO disappointed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only two of the three boxes worked in my house. Yesterday the other two stopped working. Was on the phone with tech support that I had trouble understanding her English. After many hours, I still have no internet. Will try again today. I’m NOT happy.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Bebe,
Thank you for your review and feedback. We're sorry to hear that you are still experiencing issues with your MK83, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Worth every penny!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get a great signal all the way through my house. I have an old house with plaster walls and could never get signal at the back of the house. Now i have amazing signal though out and even in the yard!
I would recommend this to a friendRated 4 out of 5 stars
Netgear - Nighthawk AX3600
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed, but so far so good. Will check speeds and range and update.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has solved our problem of reaching upstairs and our basment with wifi
I would recommend this to a friendRated 5 out of 5 stars
A CUT ABOVE
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace brand new Asus equipment. Flawless setup and operation. Nothing more to say!
I would recommend this to a friendRated 5 out of 5 stars
My 1500sq ft home has too much WiFi!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1500sq ft home has too much WiFi!!! I wanted to meshify my house and by golly I did!!!
I would recommend this to a friend- Pros mentioned:Ease of use, Range
Rated 5 out of 5 stars
Best choice …
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. Easy to setup. Working fantastic. Wide range. Fits perfect to the Netgear Nighthawk CAX 80
I would recommend this to a friend Rated 5 out of 5 stars
Best Mesh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is better than the 500 dollar Asus Zen router I had. I get great connection speed. I deal with constant power outages and this router reconnects so fast that I’m still in the game I’m playing.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Unreliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mesh system worked great the first day after install, but then had a lot of issues with the satellites not connecting
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi LynnG,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend re-syncing your Router and Satellites, using the User Manual beginning on page 14: https://www.downloads.netgear.com/files/GDC/MK83/MK83_UM_EN.pdf.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My internet speed increased fivefold and the cellphone aided installation was easy. Great product.
I would recommend this to a friend Rated 5 out of 5 stars
greatly expanded signal area
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up and produced immediate results in the form of greater wireless signal strength throughout home
I would recommend this to a friendRated 4 out of 5 stars
Mesh nighthawk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finicky at first , but works good, confuses current ISP configuration
I would recommend this to a friend- Pros mentioned:Speed
Rated 3 out of 5 stars
Did not work well for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd been looking to get a mesh set up for a while. This was on sale for black friday, and seemed to be the newest out there, so i wanted to future proof myself instead of getting a new system every couple years This system was fast. it was providing wireless above my plan speed in all corners of my 3500+ sq ft house. the problem is that there were a good bunch of things that would not connect to it.... older devices if you will. My PS4 and switch would not connect to it under any circumstances. our video flood lights would not either. i ended up swapping this for the AX 1800 system (a step down) and those are working great
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi LordRaiden,
We're sorry to hear that you had problems with your MK83 and have already returned it. If you decide to repurchase the Device or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Pros mentioned:Setup
Rated 5 out of 5 stars
Must have!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always been a fan of Netgear and with products like this it’s easy to like. Setup was fast and easy and went very smooth. Seems very high quantity but only had a couple of weeks with the product but things like this usually don’t get banged around so should last til the next version is out. Mobile app is great. Overall a terrific product and at a decent price. Highly recommended.
I would recommend this to a friend Rated 5 out of 5 stars
Wireless Network
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Tri-Band Mesh system is a great way to have internet all through your house.
I would recommend this to a friendRated 2 out of 5 stars
For under $100 maybe.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works its great, dont hold your breath though. The satellites keep dropping signal from the main router. Our wifi speeds on the satellites range from 1mgb all the way up to 200mgb standing in the same location. There is no consistency at all. I work in IT and I tested the signal strength from the router to the satellites and it should not be an issue. This system confuses me and is basically a paperweight at this point. Maybe I got a lemon. Who knows.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi NicoleG,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and for when your Satellites drop Signal from the router, we recommend using the troubleshooting steps in the User Manual beginning on page 135: https://www.downloads.netgear.com/files/GDC/MK83/MK83_UM_EN.pdf.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Aaaaamaaazing!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dedicated Wi-Fi 6 between router and satellite? Meaning, no need for any Ethernet cable between them! That blows my mind! Now I get high speed wifi throughout my home, with avg 500 mbs down and 400 mbs up.
I would recommend this to a friendRated 4 out of 5 stars
Works great but are bigger & uglier than it seems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, you have to be able to get past how ugly these things are. We chose them because they have ethernet jacks on the satellites. Some mesh systems don't. I have always preferred to login to the console and setup WiFi routers directly. Setup apps annoy me. However, it is required for the Nighthawk this one works well. The satellite units talk to each other well, although it would be nice to know more about their connection to the hub and how fast it is. It doesn't help to know how fast my connection to the Internet from the hub is if I can't easily tell the same for the satellites too.
I would recommend this to a friendRated 5 out of 5 stars
Good system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly enhanced our wifi coverage. WiFi is still not as strong in the farthest areas of the house but much better than what we had with the xfinity xfi. Also replaced the modem to netgear cm1000.
I would recommend this to a friend