Customer Ratings & Reviews
- Model:
- MK83-100NAS
- |
- SKU:
- 6452548
Customer reviews
Rating 4.2 out of 5 stars with 698 reviews
(698 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Nighthawk AX3600 Tri-Band Mesh Wi-Fi System for its ease of use, excellent coverage, and quick setup. Many appreciate the improved range and strong signal strength, leading to better performance. However, some users experienced connectivity problems and found the accompanying app to be less than satisfactory. A few also commented on the system's higher price point.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Avoid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the product has been nothing but issues. Random disconnects, slow speeds, bottlenecking, satellites randomly dropping I’m in the RMA process because the Ethernet port just stopped working. 4 months old
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 3 out of 5 stars
Subscriptions Abound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can get it running its fast. But it's plagued with subscription requests and ultimately unreliable. Would not recommend.
No, I would not recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
WiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the range covers the hold house I would recommend this product
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
NetGear Tri-band mess system -----excellence.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Mesh system is EXCELLENT! Super easy set up and works very, very well.
I would recommend this to a friend Rated 5 out of 5 stars
Great Equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great signal, small footprint (the devices themselves), and reasonably priced.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Great value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works better than expected. no disconnects so far.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Netgear Nighthawk Mesh System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up and works well. All streaming devices able to connect.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of connectivity issues all along, really not worth the price
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TechMeNot,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Totally worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. Getting every bit of speed that I pay for.
I would recommend this to a friend Rated 5 out of 5 stars
An upgrade in every way over old router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I turned in the router I had been renting through my fiber internet provider for 5 years and bought the Netgear Nighthawk TriBand 3-pack. The newer technology renders much better download and upload speeds, there is no clocking while streaming on multiple devices and no more dead spots in the house. Very pleased.
I would recommend this to a friendRated 4 out of 5 stars
Install works if you’re knowledgeable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install would not go well for someone who has not installed an in-home network before. The product seems to assume a lot on behalf of the installer.
I would recommend this to a friend- Pros mentioned:Range
Rated 5 out of 5 stars
Love It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the mesh system so far. Covers a lot of dead spots
I would recommend this to a friend Rated 1 out of 5 stars
Failed router
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router failed after one year. Second nighthawk Ive owned in as many years. Will not be buying netgear again.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eze to install very nice work beautifully on my home
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Coverage & performance to spare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blows my previous N3st Wi-Fi mesh out of the water.
I would recommend this to a friend Rated 1 out of 5 stars
Poor quality lasted 7 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked from april 28 until nov 26. So this was a terrible buy. Do not buy these. They should last longer than 7 months. They never move and were well taken care of. This is the 2nd netgear product ive had not make it 1 year and i grudgingly let the person talk me into this brand. Never again
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Kelllllly,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. All NETGEAR products come with a 1 year hardware replacement warranty, and if your MK83 is defective or has failed NETGEAR Support will be happy to help you with this, and issue an RMA replacement if necessary. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 4 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll buy it again. Got it for my soundbar issues but wouldn't have fixed it. retuned it and picked up another soundbar. Still looks like a great deal to have
I would recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bad luck with this product and with Netgear themselves. My base station went out, which they replaced. Then the replacement base went out with the same issue and they told me it was out of warranty. I would not recommend this product to anyone. Look at TP-Link or Ubiquity.
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 1 out of 5 stars
Don’t waste your money!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the router works it’s great. The problem is that it never wants to work. Every single day, sometimes multiple times a day this router needs to be rebooted. The router says it’s connected to the internet and you can even do a speed test and see these amazingly fast speeds you have. But none of your devices with have a connection at all. It just stops working randomly and needs to be rebooted. Please do not waste your money. I am stuck with this junk until I get fed up with rebooting it everyday and spend more money to get another router.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Frank,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Did not work well for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experienced a lot of drops with printer and Mac book pro. Had to reboot devices to reconnect. Random delays when connecting to web sites from search. Returned and purchased lynksys mx2000 and had no issues. Don't know why I had drops with Netgear AX3600 but near had issues before and after replacing with a different router.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi RalphB,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your MK83 and have already returned it. When experiencing drops in connectivity on your wireless network, we recommend checking out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you decide to repurchase the MK83 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team