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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 698 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Nighthawk AX3600 Tri-Band Mesh Wi-Fi System for its ease of use, excellent coverage, and quick setup. Many appreciate the improved range and strong signal strength, leading to better performance. However, some users experienced connectivity problems and found the accompanying app to be less than satisfactory. A few also commented on the system's higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-698 of 698 reviews
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    It exceeded my expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers the area it says it would cover. The speed is steady with no glitches when moving from room to room. The speed has improved. I just love it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Absolute Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. The satellites are constantly disconnected and the only way to get back online is to reset the system which then. Takes about an hour for everything to come back online. Extremely disappointed at how much this system sucks. I spent the extra money thinking I was going to get good quality but I guess I’m crap out of luck. Please do not buy. It is the worst system I’ve had and of course I cannot take it back. Don’t be deceived by it’s cool looks.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi EdrickR,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing an issue with the satellites disconnecting, we recommend resyncing the Router and Satellites, using the Troubleshooting steps in the User Manual beginning on page 135: https://www.downloads.netgear.com/files/GDC/MK83/MK83_UM_EN.pdf.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Range

    Rated 2 out of 5 stars

    Not for populated networks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly disappointed with this system. The RAM continuously overutilizes itself requiring 1-2 restarts daily; range is decent.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi kevtr0n,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. We recommend checking out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Q Mesh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item suits my purpose. Looks good anywhere I place it and functionality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous set was a cable modem router from our internet provider. It worked for a while but as more smart home devices were added it got hot and slowed down. It got to the point that it would kick my devices off the internet. The Netgear nighthawk mesh system improved our speed and made it easy to hop on the internet. It was easy to set up and the internet signal around has improved. Also, I like being back in control of my internet and how it runs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Exactly what we needed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to get wifi out to the barn and worked great along with our Starlink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mesh system works well in my two story home..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked okay. …for a year. Then it died!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my house which is just under 2000 sq feet w this router and 3 satellites. The router lives at the end if the house by the modem. I set up one in the middle of the house and one at the end of the house and the last upstairs. At first everything was great but after a few months i started getting dropped calls and poor quality calls on my video meetings and my kids were getting slow internet and lag on their internet games up-stairs. In testing the best internet i could get on the satellites was 300 or so mbps. Far cry from the 800-900 i get at the router. But still, this shouldn’t being causing poor call quality on video meetings or lag for internet games. The issue seemed to be dropped packets or incosistant bandwidth. (Although the router doesnt provide any useful logging to track this.). I ended up buying two more satellites and put one in each kids room and one in my office. We all plugged directly into these satellite and that improced performance to an acceptable level. But just over 1 year after buying the first pack, the whole system just shut down and stopped working . After restarting the router it is connecting to devices wirelessly but none of the satellites will connect. My guess is tjat the back haul network tjat connecta the satellites died. I soent about 6 hours re-starting and resetting the system to factory, it no longer works! I have no choice but to run out and buy a new system today. I would highly recommend against buying this netgear nighthawk mesh system. It all felt cheaply made when i opened them up and it only worked “okay”. Ownit is dead. Giving it two stars instead of one as it worked “okay” for a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & Convenient, shopping and shipping, one stop for everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with fiber internet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade to accommodate new fiber internet. Easy to set up and works great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer beware. Not stable wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it works. Sadly it has become more unstable and disconnects wifi throughout the day. I have been waiting for new firmware, but unfortunately that is probably not going to happened. Wired connections are fine and my older Wifi-5 (ac) routers (which I still have and tested again do not have these issue. I'm sadly going to have to eat the money I spent on this very unreliable mesh system. I have the MR60 with two MS60s. The satellites are connected by ethernet so not a backhaul issue. Frequent disconnects no matter which AP anyone is connected to. Very unreliable and I guess I have to wait until Wifi-6e comes before I buy into new stuff and not from Netgear.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi sprdav,

      Thank you for the feedback on your MK83 Nighthawk mesh. We appreciate your feedback and we want you to know that your experience is important to us. We have provided some resources that may help with the connectivity issues you have experienced:
      https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
      https://kb.netgear.com/1110/Troubleshooting-wireless-networks

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.
      NETGEAR Team

  • Rated 5 out of 5 stars

    Great product w/ WPA3 support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great product. WPA3 support is big plus!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE! I bought these for my 2400sqft ranch house, the signal drops off by the front door and backyard, additionally for whatever reason, despite working with an AT&T tech and Netgear for over an hour each, neither could get this to play nice with my fiber gateway and my wifi speeds became capped at ~95mbs. Tried updating the firmware and messing around in the both the app and the web interface, but no luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this router. I purchased it from Best Buy and could not get the satellites to sync. I spoke to Netgear support for an hour and they finally said that there was a hardware problem. I exchanged it for another one at Best Buy and it also has the same problem. Not worth the headache, not to mention a loss of 5 hours of my time.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hello.

      We are sorry to hear of the issues you have had syncing the satellites to the router. This resource should help: https://kb.netgear.com/000061554/How-do-I-install-my-NETGEAR-Mesh-WiFi-6-products

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.
      NETGEAR Team

  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Spotty. Extremely Fustrating. Read the review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a very recent former Best Buy employee, I like to think i have a leg up on comparing items as I buy alot from best buy as well. I bought these about a month ago and i would strongly advise AGAINST purchasing this mesh network. I bought it as Netgear usually has good products but this product was a complete waste of $500. Gaming and streaming are completely out of the question when multiple devices are in use. In addition, setup was quite the hassle. All of my devices in the entire house had to be reset. I “upgraded” from my dual band eeros which I really didnt have a problem with, i was just looking for more speed. I will be going with a little more money for the tri band eeros as its just far superior. I hope Netgear fixes this issue because its def not worth the money in its current state.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk AX3600 seems to be working fine. Prior to its installation we had continual issues with U-Verse.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible set up. Spent hours trying to get them to sync together to no avail. Do not buy. Waste of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, fast wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster Wi-Fi than my previous mesh network…..

    I would recommend this to a friend