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Customer Ratings & Reviews

NETGEAR - Nighthawk AX4 4-Stream AX3000 Wi-Fi 6 Router - Black-Front_Standard

Customer rating

Rating 4 out of 5 stars with 63 reviews

75%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-17 of 17 Reviews mentioning:
set up
  • Rating: 4 out of 5 stars

    Good router

    Posted
    Spenditall
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This router was one of the easiest units to set-up

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very easy to setup

    Posted
    Psalmist
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very user friendly....works REALLY fast with all the devices connected

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    Stevek185
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Didn't want to use the cable company router. I love this one. Easy set up, fast, reliable.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great routter

    Posted
    Hihill360
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great router! Easy setup! Net gear is the best router!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WiFi 6 for a great price

    Posted
    JSpak
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Extremely easy set up, took about 10 minutes with the Nighthawk app. Only gripe is that it seems to take a bit longer to restart than previous routers that I've had in the past. Upgraded from a 2in1 to this and a SB6190 and immediately noticed a difference.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So Far So Good

    Posted
    benob
    • My Best Buy® Member

    I've only had this router for about a week but so far it's great. I really like the Nighthawk app. It makes set up really easy, makes monitoring your network easy (like who's connected and what your speeds are). The range seems great too, I get a pretty decent signal even out in my backyard.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    This is junk

    Posted
    DeeZus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Garbage router. Has an app which makes for easy setup but coverage is spotty at best. 80 mbps down 3 up on Xbox. Switched to Asus 3100 and is now 225 down and 10 up same Xbox same router location .

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy setup and super fast!

    Posted
    Keni
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had recently increased my internet plan that has speeds up to 100 mb and I thought my old router was doing a fine job then one day without reason my old router took a dump and stopped working. I relied on the salesman to guide me on my purchase and we agreed this would be perfect and perfect it was! I now have a much larger WiFi area of coverage and the speed on each device is significantly noticeable. I highly recommend it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wifi 6

    Posted
    Phxforsale
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Super easy Nighthawk App set up. So far router is way better than expected. Super fast had 4 simultaneous 4k feeds going with zero buffering. Best bang for the buck!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy transition

    Posted
    LJCR
    • My Best Buy® Member

    We have a small office and the transition from a older router and it was amazingly seamless. We don't have an IT staff so the responsibility for setup fell on me and believe me, I'm no technology guru. Fortunately, the app makes setup a breeze. We had a few things hard wired into the previous router so it was quick thing to unplug from old and replug into new. Interestingly, the Quick Start Guide really didnt provide any setup instructions outside of "download the app". No hiccups during setup and everyone was able to see and connect to the new wifi. I did not necessarily notice a huge speed boost but that may be attributable to our mediocre ISP. The signal was nice and strong. I was concerned about the change over and it went off without a hitch. Overall a very seamless experience. I received the RAX40 from NETGEAR as part of a review and test program.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Extremely Easy Setup, Connection Challenges

    Posted
    luddite1
    • My Best Buy® Member

    I found the setup using the app to be very simple. Everything worked flawlessly and I was up and running in minutes. So far so good. Then I started connecting all the devices in my house to the new wifi (MacBook Pro, iPad, kids iPhone 6 and Galaxy S7. No problems at all until I tried to connect my wife's HP Pavilion laptop running Windows 10. The laptop unable to see the SSID. Spent hours researching, tweaking settings, rebooting router and modem with no luck. Connecting the laptop via network cable directly to the router worked just fine, but no matter what I tried, the SSID did not appear when searching for a wifi. Very frustrating because older phones and other laptops did not have this problem. Finally I realized that had not updated the router firmware. As soon as I did so, problem solved. So just a warning to update the firmware right away and save yourself a headache.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Future of WiFi

    Posted
    Leonard
    • My Best Buy® Member

    This router is incredibly easy to setup and has amazing coverage. The nighthawk app is easy to use and offers some great features for network management. We have Gigabit internet and the router handles it flawlessly. Even though we do not have any WiFi 6 devices, it works incredibly well with older devices. Could not recommend this enough!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Affordable Wi-Fi 6 Router

    Posted
    hardgamer
    • My Best Buy® Member

    I have been using the Netgear Nighthawk RAX40 for a couple of days now and I absolutely love the coverage and speed performance it has given me over my old Nighthawk R7000. Netgear's RAX40 is designed to cover medium to large homes and it is capable of penetrating walls without breaking a sweat. The RAX40 sports an attractive design that really stands out when you first look at it. The setup process is really easy thanks to the Nighthawk App which you can download from Google Play store. The signal strength is much better than what I was getting with my Nighthawk R7000 and the latency has improved quite a bit too. I have more than 12 devices connected at all times to my router in my house and this router easily handles all of them. I have four laptops, three smartphones, two gaming desktops, two printers, and one NAS which I use to stream movies. With my R7000, I was getting around 130Mbps (download) and with the RAX40 I now get over 200Mbps (download). Pros + Attractive design + Fast speeds + Easy Setup + Affordable + Great Coverage Cons - Requires 802.11ax devices to take advantage - Not many devices available that support 802.11ax Overall, I am very happy with the RAX40 because it has eliminated all the dead WiFi spots in my house and it has also allowed me to get coverage in my patio and garage which I wasn't able to before with the Nighthawk R7000. I would definitely recommend this to anybody who is looking for the an affordable 802.11ax WiFi router. The RAX40 will provide you fast speeds but only if you have a device that supports the new 802.11ax standard. The RAX40 is overkill for most people and it will certainly future proof you for a long time. The RAX40 will provide you will much more consistent download speds and the WiFi will be more reliable. I received this product from Netgear as part of a test and review program.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    EXCELLENT!

    Posted
    eekmwk
    • My Best Buy® Member

    The router was super easy to set up and get going. I love the app and the ease of use as well as the various features. I previously was using an Airport/Time Capsule. I can still use the time capsule but the wifi signal strength was lacking. This router easily handles two xbox gaming systems, streaming movies and video conferencing all at the same time. Glad we made the purchase and didn't start creating holes in our walls to make a wired system.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very Poor

    Posted
    CmdrKeene
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    set up took numerous tries to complete, the Android app failing most often. Set up was easier using the webinar face from a network cable computer, rather than using the phone app. had to factory reset it more than once, and open a support case because it would not save any settings. Once it was finally set up and working, it requires a reboot every 6 to 7 hours or all connected clients have no wifi. and rebooting takes 10 minutes minimum, it's not a quick reboot at all. This thing is so drunk, I wake up every morning and every device I have is disconnected from the network, with a Wi-Fi error. Google Pixel, Surface Book, iPad, nest, everything just disconnects from this Wi-Fi router if it's left on for more than 5 to 6 hours.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Really buggy product

    Posted
    FCifu
    • My Best Buy® Elite Plus Member

    Let's start with my Spectrum router is better than this router. I was looking for a replacement router, something stable and able to connect to multiple wifi devices, this was not it. While advertised to support up to 16 devices per channel after connecting 12 on the 2.4Ghz channel and 7 on the 5Ghz the router could not handle the traffic, constantly freezing, something as simple as streaming a YouTube video will require multiple buffering on 5G (never happened to me with the Spectrum router), from a TV next to the router! The speed was constantly changing without moving from the same place, one minute you are getting 600 Mbps next minute you are on 45 Mbps. XboxOne lost connection to the servers several times while my son was playing, again never happened to me while using the spectrum router The Nighthawk app is a nightmare, horrible, constantly freezing or thinking and never returning a result. Setting up the router took longer than expected because of the latency and lag from the Nighthawk app. I had to reset the router twice because it would not let me login into the router setup using the correct username and password. I returned this really bad router and got a google mesh router (3 pack), all my problems gone! setup took 5 min, all devices connected, no drops in the line, really good constant speed all over the house (3300 sq ft @@@@@@@

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Router for the price

    Posted
    WesC
    • My Best Buy® Elite Plus Member

    I'll start with what I feel is good about the router. Superficially is looks good and compared to the RAX80 I feel like the indicator lights are in a better place to be seen. The auto channel selection picked a good spot where there was less interference from my neighbors and I've had issues with other routers in the past where this was a problem. Netgear's Readyshare is nice and I was able to plug in my hard drive without issue and it was immediately available. The speeds I tested were correct in 5 Ghz band but was about 2/3s the speed in the 2.4Ghz band. Without some additional research I'm not sure if that's normal or not. The guest network works and was easy to set up and the Wi-Fi password can be shared with a text (or other chat app) or QR code. The website is chock full of settings like OpenVPN, port forwarding, and the aforementioned Ready share settings. The signal strength is very good, a little better than the Google mesh I also have. Overall the good bits are good but here's some issues I find, especially when comparing it to the Google mesh network I've. The nighthawk app needs some work compared to something like Google's WiFi app. I had issues getting speed test to work and even connecting at the beginning seemed like a problem trying to disconnect from an old nighthawk that was set up. The app lacks port forwarding and doesn't feel as 'clean' as I would hope. It's hard to qualify the feeling but I prefer the flow of the Google app. The router doesn't do 2.4Ghz and 5Ghz on the same SSID which would be nice given the Google mesh I've does that. It has NetgearXX and NetgearXX-5g. Aside from these issues in my home I think if you are in the market for something with a lot of customization this could be the product for you. If you need basic stuff without a lot of advanced customization then maybe something else works, unless this is in your price point then you can just ignore the advanced options. The device doesn't do a mesh (that's Orbi) so my home floorplan works against it. Hopefully Netgear looks into the Nighthawk app and does some upgrading there and I think the overall experience would improve. I was provided this router by Netgear as part of the First Look Review Program but all positives and criticisms are my own.

    I would recommend this to a friend