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Customer Ratings & Reviews

NETGEAR - Nighthawk AX4 4-Stream AX3000 Wi-Fi 6 Router - Black-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 52 reviews

would recommend to a friend



Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
signal strength
  • Rating: 1 out of 5 stars

    Worst router I've ever had to use

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've had so many problems with this thing I could type a novel. From it just not giving off a signal entirely, to it endlessly flashing a red led, to weak internet speed and where it'll even give off a signal but no devices can connect to it, etc. I've exchanged this unit twice now and I'm still experiencing the same issues. At first it seems like everything will be fine, however, mess with one setting in the router and the whole thing just dies and the only solution is to completely factory wipe the thing.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars


    • My Best Buy® MemberMember

    The router was super easy to set up and get going. I love the app and the ease of use as well as the various features. I previously was using an Airport/Time Capsule. I can still use the time capsule but the wifi signal strength was lacking. This router easily handles two xbox gaming systems, streaming movies and video conferencing all at the same time. Glad we made the purchase and didn't start creating holes in our walls to make a wired system.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Sudden Death Syndrome

    • My Best Buy® Elite MemberElite Member

    First off I'm a big Netgear fan and am currently usIng a Netgear Orbi system which has been great from the get-go. Very fast, great coverage, no reboots, it just works. The AX4 on the other hand is a complete dog. Setup was difficult at best, very buggy, wouldn't connect to internet or complete setup without multiple tries to finally finish. When I finally got it up and running, made a few minor changes and updated the firmware it worked OK but did experience wild inconsistency in signal strength all over and very poor range. I did test it with a Samsung S10 which does have an AX WiFi modem and while it was very fast in the same room as the router if you moved more than 20 ft. away the signal would drop off noticeably. AC clients were also slow and unreliable. Then the AX4 died after 12 hours. No led lights, won't reset, won't power on at all. It's going back today and until Netgear gets it together with this router I would advise to stay far away from any purchase.

    No, I would not recommend this to a friend