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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 201 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers enjoy the Nighthawk AX4 router's ease of use, range, and performance, with many praising its strong signal and broad coverage. However, some users experienced challenges with the setup process and reported issues with the app and occasional connection problems. Positive feedback frequently highlighted the router's improved range and speed compared to previous models. The Wi-Fi 6 capabilities were also a selling point for some customers looking to future-proof their network.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 201 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router with quick and easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in to my new Netgear cable modem and had it up and running in no time. Super easy access with the router login page, was able to change the LAN network, and set up static routes in no time. Really like the flexibility of multiple networks as well. Much appreciated for a easy to use functional product.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the router/modem installed from my internet provider. I bought this after an associate in store said this would solve our speed problem and the random drops in internet. I bought a booster To go along with it to reach my work building but I didnt even need the booster. Love that I switched to this router

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Not a very good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently bought the Nighthawk AX4 thinking I can easily set it up, no big deal right? After initial set up and firmware updates, I had issues connecting with it. I am using a range extender with the WAN port and that isn't the issue at all. The issue is that every other netgear product I have works PERFECTLY with my range extender. I have the Nighthawk AC1900 which is perfect when using my range extender but this product has too many issues. I might or might not return it, until then I'll try to figure it out. Another thing, I can connect this wired with my PS4 but not with my xbox one x. Very frustrating!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt about it. Great job by Netgear. Just think, you’re buying for the future when the AX band becomes the standard!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, routes my devices perfectly to one port on my apartments router. I have a computer, 2 gaming consoles, a smart TV, laptop connected to the unit at all times and have had no problem with traffic, network speed or latency.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Runs fast, good router!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, connected with devices via 5GHz band at high speed and I have not seen any disconnects or drops yet! Runs really well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to install. The internet reception went from poor to good in the living room. That is important because I want to cut the cord on my tv and do live streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Absolutely amazing and handy phone app

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to run 4 gaming consoles, multiple phones, and multiple smart TVs without an issue!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Stability- easy to setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with multiple devices, and has a long range within my home I no longer need wi-fi extenders to reach my garage and backyard. 1900 sq ft

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older router, 6x faster than old router. Hulu live tv no longer buffers regularly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    worth its price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great router provides decent speed haven't given any kind of trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic router with great bandwidth for streamin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this router to handle the multiple devices streaming content in my 1900sf house. With old router I had to get a WiFi extender and that made things better but not great. Install this router and all I can say is wow, problem solved. Definitely recommend this router if you want seamless streaming and a happy wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router does what it is supposed to do. I bought it to future-proof my internet setup, I still don't have Wi-Fi 6 devices, so I can't say much about that. However, the connection is great in Wi-Fi 5. The 5 GHz connection is stable and reliable. Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, reliable signal, excellent connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase so far. Setup was simple using the accompanying app, and my wireless speed in some rooms has nearly doubled! Definitely recommend the router to anyone looking for a simple network upgrade.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really buggy product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's start with my Spectrum router is better than this router. I was looking for a replacement router, something stable and able to connect to multiple wifi devices, this was not it. While advertised to support up to 16 devices per channel after connecting 12 on the 2.4Ghz channel and 7 on the 5Ghz the router could not handle the traffic, constantly freezing, something as simple as streaming a YouTube video will require multiple buffering on 5G (never happened to me with the Spectrum router), from a TV next to the router! The speed was constantly changing without moving from the same place, one minute you are getting 600 Mbps next minute you are on 45 Mbps. XboxOne lost connection to the servers several times while my son was playing, again never happened to me while using the spectrum router The Nighthawk app is a nightmare, horrible, constantly freezing or thinking and never returning a result. Setting up the router took longer than expected because of the latency and lag from the Nighthawk app. I had to reset the router twice because it would not let me login into the router setup using the correct username and password. I returned this really bad router and got a google mesh router (3 pack), all my problems gone! setup took 5 min, all devices connected, no drops in the line, really good constant speed all over the house (3300 sq ft)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great, a little long to boot up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall I like Netgear products, used this to replace a low end linksys router and added some powerline access points. Works will with my Galaxy 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and good for those who want to try WiFi 6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to future proof the house with wifi 6 and be able to control wifi time slots is wonderful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ordered Two, Still No Connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original router went completely dead. We picked this router up to replace it. The set up process is done through a phone app now, which wasn't very helpful since my phone completely died literally within minutes of my original router going out. There were no additional instructions on setting up through a web browser in the box. I replaced my phone and was able to get the router set up. Internet connection was intermittent despite the router reporting it was connected to the internet. I changed out my modem and cables and still had the same issue. I replaced the new router with another of the same model. We had to same issues again. I called Netgear's technical support and troubleshot the router with them for 2 hours with no luck. We are returning this and purchasing a different model/brand. I would not recommend this router.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A complete waste of my time...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an IT Pro with 20 years of experience. This router is not worth your time and money. Out of the box, the web interface is completely inaccessible from a wired laptop. If pages load, it can take minutes for config pages to appear. Once I managed to get wireless interface configured it completely stopped working until a factory reset - and it barely worked when left at defaults. Spent almost an hour trying to update the firmware which yielded absolutely no better result. Shame on Netgear for even letting this thing reach manufacturing... Confirmed different wireless chipsets (Intel, Broadcom, Atheros) and our Android, Windows devices had same issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Glitchy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take caution: I bought two of these not at the same time and returned both first one had glitchy software and the second one the wireless did not work at all spent hours on the phone with Netgear and they just ended up saying return it. I even tried Walmart and the router did not not even get any internet connection at all. Netgear please get your act together this is disgraceful.

    No, I would not recommend this to a friend