Customer Ratings & Reviews
- Model:
- RAX40-100NAS
- |
- SKU:
- 6332189
Customer reviews
Rating 3.9 out of 5 stars with 201 reviews
(201 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the Nighthawk AX4 router's ease of use, range, and performance, with many praising its strong signal and broad coverage. However, some users experienced challenges with the setup process and reported issues with the app and occasional connection problems. Positive feedback frequently highlighted the router's improved range and speed compared to previous models. The Wi-Fi 6 capabilities were also a selling point for some customers looking to future-proof their network.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Good router at first, slowly deteriorated...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this router because I have a Galaxy S10+, so I wanted a Wifi 6 compatible router in order to completely take advantage of my new phone's capabilities. At first, this router was a champ. Took everything I threw at it with ease, and kept my ping down and my internet speeds high. Though, going a few days later, it slowly started spiking my ping, slowing downloads, all the way to a point where I had to restart the router twice in order to get a usable speed out of it. I bought this router on 9/5/19, returned it on 9/19/19, and exchanged it for the ASUS AC3100, which has already been better from the start.
No, I would not recommend this to a friendRated 3 out of 5 stars
Regular product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better. Sometimes the Wi-Fi signal fluctuates or dropped and we lose connection. overall functionality is as expected
I would recommend this to a friendRated 5 out of 5 stars
It works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product solved our wireless issues. Our house is brick, mortar built in 1967. 2 floors. We always had dead spots and difficulty with coverage. Nighthawk solved the problem. Would buy it again!
I would recommend this to a friendRated 3 out of 5 stars
Didnt like it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We where excited but.... when we opened it it was not easy to set up. Called service department and got it set up. Eent to speed test it on 500 gig and it failed the test. To slow. Returnex
No, I would not recommend this to a friendRated 5 out of 5 stars
gret next gen.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an old nighthawk and it crashed. Went to Best Buy to get a new one. I found nighthawk AX4 for just a little more than the replacement for the one that crashed. So I went for the next gen of WIFI's. I am glad I did. It is doing a great job.
I would recommend this to a friendRated 5 out of 5 stars
Really fast router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying that this router to be fairly new doesn't have that many glitches, it does take about 10 minutes to set it up but its worthy.
I would recommend this to a friendRated 5 out of 5 stars
Great WIFI throughout the house
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we needed to replace our WIFI router in the house, we knew it would be with Netgear. That is what we have used for years, and wouldn't think of going to a different brand. Plus it was on sale, so it made our purchase even better.
I would recommend this to a friendRated 5 out of 5 stars
More wifi power.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed more wifi throughout the house and this nighthawk does it. I keep it in the bedroom and I have wifi in my patio. Very happy with this purchase. It was a very easy set up I had no problems with any of my devices connecting to it.
I would recommend this to a friendRated 5 out of 5 stars
Nice whole house WiFi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old WiFi router died the other day so I came to Best Buy to get a new one. The sales folks were very helpful helping me decide. I am very happy with my new NETGEAR Nighthawk
I would recommend this to a friendRated 3 out of 5 stars
Good but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this router in the office of a 1400 sq ft home. It will not reach the other end of the house. I lose service. Still, when I am in range it gets the job done.
No, I would not recommend this to a friendRated 5 out of 5 stars
Increased WiFi in house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was suggested by the Best Buy team. I upgraded from combo unit to separate devices. So far I’m happy with it handling the increase WiFi usage data home.
I would recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi 6 was the reason for the purchase. But netgear disappointed me. I even got the item exchanged with them and still had problems. 1. As of now there is no usb stick WiFi that is WiFi 6 so it voided what I was planning to do. 2. Super slow to start up, I mean heck, you’d think that you’d click on and a brand new product would be go to go nope. You need about 7 minutes before it is fully 100% usable. And this was for 2 separate units. 3. The GUI menu sucks. And the app is way WAY limited. I’m a network admin I want to take full power and control over the device and netgear doesn’t allow it. Not made for pros but made for consumers that plug and plug is just good enough. 4. The security was something I couldn’t control on this device. Have a device that it kept blacklisting as an attack device. Couldn’t figure it out and couldn’t tell the netgear code to stop it. 5. Speed and range is bad. And it didn’t keep a stable connection with my modem which oddly enough was a netgear too. 6. Wireless kept dropping for no known reason and wouldn’t reconnect. Among other problems. This was on two devices so no way could it be hardware related. I sold it off. Got me a google nest router that hasn’t let me down since I powered it on. Can’t recommend this device, too new and too buggy.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my Verizon fios router they provided. This router has alot better range and speed. I also like how easy it was to set up and seems to handle the traffic better on my network.
I would recommend this to a friendRated 5 out of 5 stars
Just works.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Routers used to have horrible firmware and compatibility issues with plug n play and the like. This one does not and worked great with very minimal set up. Wifi 6 is a great new standard.
I would recommend this to a friend- Cons mentioned:Setup
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst day of my life, took total 6 1/2 hours to try to connect. Never did, wouldn't let me use old e-mail to log in had to use different one, then would say invalid password finally got past that , then it could not find my Wi-Fi network or ip address . Uninstalled app five times still nothing. Had to install my old router took 15 min. Don't waste your time.
No, I would not recommend this to a friend - Pros mentioned:Performance
Rated 2 out of 5 stars
Range and performance not what was expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to this, upgraded to the AX8 and the performance and range on that router was outstanding.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Solid gaming router
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review....but we have EPB Fiber Internet here, so we can actually use the full capacity of this router. Most people won’t get the benefit with trashy internet like Comcast.
I would recommend this to a friendRated 5 out of 5 stars
Sore with the Nighthawk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This beast covers my two storie 1700sq home with two kid streaming all the time and me playing video games.Wifi signal strength is definitely something to look forward to.
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Awful router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I paid more attention to my return period. Will have to sell this on ebay. Router cost $200. Drops connection on my surfacebook laptop all the time. Contacted netgear support who was no help. In addition it does not provide the range needed as advertised to give full wifi to my house. Or even partial wifi for that matter. AVOID.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router for any home its very powerful It has 4k streaming for all of your needs without losing down because of heavy use from slot of your devives.
I would recommend this to a friend






