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Customer Ratings & Reviews

Model:
RAX120-100NAS
SKU:
6292280
Your price for this item is $89.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4 out of 5 stars with 864 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.0 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Signal Strength

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the Nighthawk AX6000 Wi-Fi 6 Router's performance, range, ease of use, and coverage. Many found setup straightforward and highlighted improvements in signal strength, enabling smooth streaming. However, some experienced connectivity issues and considered the router expensive, while others reported problems with the firmware. A few users mentioned occasional lag, though others reported no such issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 864 reviews
  • Pros mentioned:
    Coverage, Speed

    Rated 1 out of 5 stars

    DOA (Almost) - No Fan and Poor Speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned three of these routers. Purchased the first one and didn't keep it because I couldn't stomach the price ($500+tax). I should have because despite the semi-audible fan noise - this thing covered my 3400 sq ft house well and speeds were around 250/mb on the opposite side of the house. Came back and bought it when it dropped by $100. With the second one, the fans never came on and the speed was one-fifth in download speed. Managed to exchange that for a third one and I am having the same problems as the second. Guess I should have mentioned having ATT Fiber w/ 1000 mb/s connection. The gateway's poor built in wifi and wired connections are both operating much faster than this device. I work on computers for a living and although not a networking pro - I can tell you this product is one to avoid. I'd go with the ASUS ROG unit at a similar price point as a friend has this and has had zero issues like this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Excellent Router for everything!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I have ever purchased. Excellent coverage and very easy set up. Highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Reliably fast speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way better than the AX6. Wifi 6 is cool and new. Speeds are fast and device is easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Got a lemon

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently mine either was a lemon with defective parts and/or the latest software has issues. Connection would vanish at least once an hour for a minute or two then come back. Device was super hot so added a usb fan. Device would make it up to 10 hours with extra fan. Other issues, adding a device seem to also drop the WiFi (both bands). Turning on QOS made internet stop until device was rebooted. Never saw the small fan on top turn on even if set to always on. The thermal page in settings listed temperature as NAN (not a number). Returned and went with Asus that had more reviews and a tiny ratio of 1 star reviews. Also, coming from a Netgear R8000 that has had no issues for 6 years. That device has a better interface. Pros, device got full internet speed and reduced pings for online gaming. Dropping connection just is unacceptable.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi FredSavage,

      We're sorry to hear that you had problems with your RAX120 and have already returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my WiFi at home was very slow. Kept thinking it was my provider and then realized how outdated my routers were. Bought this based on the reviews I read and was ready to take it back if it didn’t live up to the reviews. Absolutely love this purchase. Glad I decided to make this purchase. We have so many devices in our house on WiFi and my download speeds are always 220+ with 11+ uploads.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Great router from Netgear.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range an powerful. Ahead of its time. Would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Needed a new one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and easy to set up. Love the added night hawk app.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS MACHINE !!!!!! family of 5 with phones , ipads, smart tvs and multiple game consoles and my girl works from home. This thing is handling it all . This machine is for heavy internet users with 10 or more devices. It costs a pretty penny but if your home RELIES on internet connection its worth it plus its future proof with Wifi 6 capabilities. Shouldn't need another router for at least 5 years

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nighthawk is AMAZING. Great signal and there is no lagging or cycling issues. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need speed and long range WiFi this is the device for you. Very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 3 out of 5 stars

    Was expecting more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have an Orbi. I get about 350 mb wifi from it. I have gigabit internet. Was hoping my Note 10 would be able to get higher speeds using wifi 6. I could only get max of 450 standing next to the router. The coverage definitely seemed to be better all around the house. But for the price of this router and nothing too impressive on speeds, I decided to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my previous router. I'm happy with it just think it's too pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nighthawk review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great gives a ral good range very consistent signal very fast speeds love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Improved internet speeds immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better signal around the house and faster speeds without changing anything else. Anyways I wont get too technical with this review but I really like this router, it is very future proof and ready to go out of the box. It has all the setting options for the hardcore enthusiast as well as easy auto set up for the casual observer. Great features overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I've ever had. It's fast and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great router for home,.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this unit has worked without any issues, wireless speed is fast and the range is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded our router to the Netgear Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most households, most everything in the house is smart. We had an older router that was ok but things were starting to slow down. We upgraded to the Netgear Nighthawk AX12 12-Stream AX6000 model. We have amazing signal both inside and for a decent amount of area surrounding the house outside. All of our TVs, phones, tablets and other various devices are working like champs since our switch!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement in speed and signal strength..old router must've been older than I thought

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    No WiFi 6e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router. 1 star off for price. WiFi 6e is out and this thing doesn’t have it. At this price point you’d think it did.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This Wi-Fi ate its Wheaties!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great success with the Netgear line. Due to the price, I did a lot of research on the AX12. I have only had this for about a month and a half, but it has not disappointed. Due to COVID, my kids are doing virtual school. I needed something that could keep up with both of them and my wife all being on Zoom meetings at the same time. This has been worth the extra money spent.

    I would recommend this to a friend