Customer Ratings & Reviews
- Model:
- RAX120-100NAS
- |
- SKU:
- 6292280
Customer reviews
Rating 4 out of 5 stars with 864 reviews
(864 customer reviews)Rating by feature
- Setup4.0
Rating 4.0 out of 5 stars
- Range4.1
Rating 4.1 out of 5 stars
- Signal Strength3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Nighthawk AX6000 Wi-Fi 6 Router's performance, range, ease of use, and coverage. Many found setup straightforward and highlighted improvements in signal strength, enabling smooth streaming. However, some experienced connectivity issues and considered the router expensive, while others reported problems with the firmware. A few users mentioned occasional lag, though others reported no such issues.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Traded it in
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a glitch where when my soda machine turned on it rest so not a real review for this one
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 2 out of 5 stars
Expensive router little stability
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paying this much for a router with this little stability is not worth it. When it runs it will run amazingly although I cannot recommend this in good faith when it needs to be factory reset every 6 months just to restore stability to wifi devices. There was a time when I thought my phone was broken due to the abysmal speeds I was getting on it and every other wifi device was fine but it turns out factory resetting the router solved the issue I was having despite every other device on the network working fine.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Cole,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Same rebooting problems as the rest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is that from the get-go after installing and connecting my devices which is only seven Wi-Fi Connections. The router will reboot I was sick with the flu and out of work for nine days the router would reboot around eight or nine in the morning once then in the afternoon then in the evening then at night 3 to 4 times a day. I uninstalled the router reinstalled it as I did the first time no change several times a day it would reboot. I called customer service at Netgear explain the situation he was clueless told me my device must be defective. I didn’t went to Best Buy reviews and noticed there’s several customers with the same problem. I returned the device reinstalled my old router which is the Netgear XR 500 gaming router I’m able to control my devices through the Dumas app allowing how much bandwidth I would like per device to have. I’ll wait until Wi-Fi six and the routers get the kinks settled . Hope my review was helpful
No, I would not recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have a less expensive netgear nighthawk, but it couldn’t keep up with all the Wi-Fi devices I have. This one works flawlessly. Couldn’t be happier
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Oh man what speed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding quality and function - yes a bit expensive but you get what you pay for - connecting to my AT&T fiber this is lightning fast and rock solid
I would recommend this to a friend Rated 3 out of 5 stars
READ CUSTOMER SERVICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give this router 3stars because the only VPN client for this is Pure VPN. Pure VPN does not support this series yet. I work for ISP provider this is nothing new to me. Pure VPN customer service has no idea idea how to set up it own services. I previously own the night hawk XR500 WiFi5 and HMA VPN Support on this router was much better! I only got this router to have dual WAN and LAN. But Pure VPN does not support a STATIC IP, only Dynamic IP. Also the VLAND tagging still sucks for this series.
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Good Router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this router as part of a bigger network improvement for my home and am very pleased with how well it works. Never have to reset or constantly update the firmware, it just works and works great!
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic upgrade!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded our internet service and needed a router to keep up. We are supposed to be getting 400Mbps but old router only getting up to 120Mbps on iPhone 12 when standing right next to the router! This one can easily get in the 350-380Mbps range. Plus, we added the Netgear/Nighthawk EAX20 extender and with that we can get up to 60Mbps way out beyond the yard into the far side of our detached garage (through brick walls). Setting up and integrating the EAX20 was super simple and fast with the Nighthawk app. Good value overall for this system, especially as Best Buy price matched the Amazon price.
I would recommend this to a friend- Pros mentioned:Coverage
Rated 5 out of 5 stars
Good for larger home
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good coverage throughout a large home. I bought this to replace my aging Apple AirPort Extreme router. It has its own ios app that can manage users, check speed test, etc.
I would recommend this to a friend Rated 4 out of 5 stars
Home Office
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this hoping we wouldn't need an extender upstairs. It works great for the office and if you are close to it but we still had to get an extender for my kid's bedroom. It only reaches about 2,500 ft even though it said it was good for more.
I would recommend this to a friend- Pros mentioned:Coverage
Rated 5 out of 5 stars
Great router for crowded house and lots of devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with AX6000 router from Netgear. Covers our whole house and all our devices flawlessly. In addition, the Netgear app made setup a breeze. A bit on the pricey side.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Wireless Nighthawk router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this wireless router. So far no issues and have had very reliable connections. All my issues have been through network Provider. Expensive but well worth it.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Very fast router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an update or a 6 year old nighthawk router. Let tell you this router was made for gigablast internet service at times only 20 mbps less than the 950 mbps that my service sales.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 3 out of 5 stars
Netgear AX6000
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit drops the connection and has to be restarted to reestablish the connection to the Arris Cable modem. Very annoying
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Hose,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
We also recommend ensuring your device is on the latest firmware, released as recently as 9-8-22, if you have not done so already: https://kb.netgear.com/000065166/RAX120-RAX120v2-Firmware-Version-1-2-8-40.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wifi 6 router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great product. Wifi 6 is very fast and the netgear nighthawk app makes it easy to set and greatt protection.
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Great strong router
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best netgear router I've ever bought and I always buy Netgear routers. I have it in s 3000 square foot house and the coverage is almost perfect everywhere.
I would recommend this to a friend Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is great and easy to setup. The device provides the support to automate my home along with the support of TV Streaming 5 high-end TV systems for wired and wireless access.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a modem and a router separately. They are reliable. I’m definitely glad I chose to purchase these items. Working from home is less of a hassle now.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Spaceship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes this router looks like something out of this world but I tell you now its crazy fast and can handle the load of a bunch of kids and all there gadgets and never miss a beat. Well worth the money
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did some research and this was the best deal for short and long term use. No drop offs like my old router and multiple people in the house watching movies and playing online games.
I would recommend this to a friend








