Customer Ratings & Reviews
- Model:
- RAX120-100NAS
- |
- SKU:
- 6292280
Customer reviews
Rating 4 out of 5 stars with 864 reviews
(864 customer reviews)Rating by feature
- Setup4.0
Rating 4.0 out of 5 stars
- Range4.1
Rating 4.1 out of 5 stars
- Signal Strength3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Nighthawk AX6000 Wi-Fi 6 Router's performance, range, ease of use, and coverage. Many found setup straightforward and highlighted improvements in signal strength, enabling smooth streaming. However, some experienced connectivity issues and considered the router expensive, while others reported problems with the firmware. A few users mentioned occasional lag, though others reported no such issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best router I’ve ever used I can stream , game and search internet one multiple devices.
I would recommend this to a friendRated 4 out of 5 stars
Fast but Slow App
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router is fast, but the App is slow and the NetGear Armor Security is always spamming my phone with notifications. I can't separate them from the router notifications.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
netgear nighthawk router
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! looks nice, upgraded to a newer version.
I would recommend this to a friend Rated 4 out of 5 stars
Good not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected it’s a much better router than my last one which I’ve own for a couple years but I don’t believe it’s a great as advertised or what I expected it to be. I still get dead zones.
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Blazing fast
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took a bit of work to set up and get configured with my set up. Once set up It has been blazing fast and reliable
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Premium equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this once my older Nighthawk went down. It’s everything I hoped for and then some.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Very fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed very easy and running speed tests usually give me around 950mbs. No issues. Love the fact that it has wifi6
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Higher price doesn’t mean better. Get the AX8.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought the AX8 as a temporary solution until this was delivered. After switching them out, I was having issues with connecting and buffering pretty much anywhere in my house besides pretty much standing beside it or hooked up to Ethernet. Even with Ethernet I had tested the speeds with the AX8 with all the settings the same and I was having lower numbers with everything. I had constant buffering and loss of speed and connection on phones, laptops and other streaming devices. I returned this and actually kept the AX8 as it was just a better product.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Hito1220,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
- Pros mentioned:Performance
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch router. Have 0 problems running Battle Royale games as well as racing games.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome speed! 214mbs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power and speed are exceptional although one of my printers would not sync up, and I had to buy a new printer...
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 2 out of 5 stars
Seemed to work well but mine was defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old Nighthawk stopped working so I bought this new one but it kept making me reboot almost every day. Support said the unit was defective so I returned it and got the ASUS - ROG Rapture AX11000 Tri-Band Wi-Fi 6 Router instead which is working fine. (I still have an older NightHawk at my office though)
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi ShippingIntl,
Thank you for your review. We would like to look into our support opportunities that we have available. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 5 out of 5 stars
Great rang and signal strength
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With multiple devices paired and a playstation hardwired to the router, it maintains great range n signal strength
I would recommend this to a friend- Pros mentioned:Range
Rated 5 out of 5 stars
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working remotely from home this has accommodated my whole house with many applications at the same time for wifi.
I would recommend this to a friend Rated 4 out of 5 stars
Lightning Fast Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lightning fast router. It's very reliable. If I had one complaint, it would be that the antenna reach wasn't quite as good as my previous Nighthawk, but overall very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Great AX12 STREAM AX6000 WIFI ROUTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is excellent today I have a very good signal with more than 10 device connected and the great signal I recommend
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Very fast, and handles a load lots of devices well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast, and handles a load and lots of devices very well. Highly recommend it!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
New tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and keep the software up to date. It was an obvious upgrade.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, works perfect with exceptional speed.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Netgear nighthawk router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its works perfectly on all my 14 devices. Excellent signal coverages around my house.
I would recommend this to a friend Rated 1 out of 5 stars
horrible product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased on May 2, 2022 here i am writing a review while on hold with netgear customer support. for those that don't know you only get full tech support for 90 days after the time of purchase. After that they will only help you to the point that they can rule out faulty equipment. After that if you want help you're going to have to pay for it. now onto my problem it randomly power cycles (restarts) when that happens i lose internet for a few minutes while it powers back on. if you're a gamer this is going to kick you from online matches and in some cases if you're doing an update on software for electronics this can cause your data to become corrupt. while writing this review their customer support hung up on me so im going to have to call them back. (call was not dropped they hung up) I've ruled out my ISP (internet service provider), ensured its plugged into a stable power source checked over by a master level electrician, factory reset the router, and finally checked the firmware to ensure its up to date. to add to it the wings don't lock into place they just kinda sit there so if you mount it on the wall they will slide out a little. if you pull them out they fold in for easy packing. the best you can hope to do for a wall mount it have it at an angle so gravity doesnt pull them out. way way way to much money for the poor product and absolutely horrendous customer support.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Martin,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RAX120 and support experience, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team








