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Customer Ratings & Reviews

Model:
RAX120-100NAS
SKU:
6292280
Your price for this item is $89.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4 out of 5 stars with 864 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.0 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Signal Strength

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the Nighthawk AX6000 Wi-Fi 6 Router's performance, range, ease of use, and coverage. Many found setup straightforward and highlighted improvements in signal strength, enabling smooth streaming. However, some experienced connectivity issues and considered the router expensive, while others reported problems with the firmware. A few users mentioned occasional lag, though others reported no such issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 864 reviews
  • Rated 2 out of 5 stars

    Very buggy firmware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after a day. Updated to latest firmware to enable dual gig WAN. While that worked, found out it wouldn't pass IPv6 traffic when enabled, only IPv4. Contacted support, went thru standard reboot, reset to defaults, etc, didn't help. Router also had issues with passing RTSP traffic over 2.4Ghz from wifi cameras. 5Ghz cameras worked fine. No amount of tweaking would let the traffic thru. Pulled it out, put back in X10/R9000, and IPv6 traffic works as well as all cameras. Code on this router is very buggy. Maybe in another year, or if DDWRT becomes available for it, but not now. No speed improvement over X10 / R9000. Hopefully you'll have better luck than I.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, nice range. 5 band is quite fast but the 2.4 isn't that fast for me. App is also looks nice. The Design of this router looks like something out of star wars so another plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest Router Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great for both the gamer or the novice. It can be configured for towards the gamers end with precision detail. Also, for the home user it can be set up to automatically adjust according to the devices connected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great speed, terrible app and limited features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router lacks basic controls - ie... setting schedules, limits, etc... and is really limited compared to the ASUS that I had. I debated returnng it because it is so poor.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Firmware

    Rated 1 out of 5 stars

    Won’t maintain speeds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until another “new” firmware cuts speeds in half! Not sure what quality assurance testing they do, but this happens about every third firmware release. I work with tech support for about a week and they release a hotfix which works until the next firmware breaks it again. So tired of this.. after 10 years of Netgear, I’m done... switching to Asus ROG Rapture GT-AX11000 and see if that is any better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 1 out of 5 stars

    Constant Reboots/Crashes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out great, had solid range and performed fantastic. One day later I get latency spikes and then the router crashes, and ever does so about every 3-5 hours. After doing research it seems this is a common issue with this model. Will try the RAX200 and see if it lasts. Another note for this unit, it doesn’t support full 160mhz, rather it uses a 80+80 configuration, which also reduces it down to a 4x4 band.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Lightrodsilver,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you when you experience issues with your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Best router ever.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A family of five with three daughters, this router made getting connected for everyone super easy. To date, there has never been any lag or issues. Worth every penny.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less Coverage And Speed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router to replace a few year old google mesh system. Coverage in my modest size home was worse (to be somewhat expected) but the 40% reduce in speed was the deal breaker. Returned for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Supports up to 30 devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router per a recommendation from an IT guy. I liked that I could have up to 30 devices on this router and the fact that it's next stage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good router plagued by poor range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, however the range isn’t as good as our old router. Our wireless lights outside will no longer get connection with this router, so we will be returning it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Jerry,

      We're sorry to hear that you are experiencing problems with your RAX120 and are considering returning it. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.

      If you need further assistance, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Best Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is only 1200 sq feet but the routers they say for my size house, I still had issues. My Wi-Fi has never been better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it up and running for awhile now and found it to be VERY EASY to install. It has run flawlessly since setup. My ranch home is totally covered with full strength signal- I would highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is okay. I thought it would be faster, but I don't really see a HUGE difference. I do have a household of 7 and that might be it, but I was also told that it could handle all of us on Wifi, streaming & gaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+++ 11/10

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good bought this back in December of 2020 and I get great Wi-Fi connection in my 4,000sq ft house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor. DO NOT buy this. Nothing but problems, constant random rebooting. Called netgear support multiple times and problem never really resolved. Finally netgear sent a replacement.....and while waiting for the new unit the original one will not let our streaming TV service work. Out of sheer frushtration I contacted my ISP / Cable provider and got a WiFi router through them and like magic my streaming and internet works perfectly. $5 a month through my cable company is a small price to pay for peace of mind and reliable Wi-Fi connection. And if anything goes wrong, they fix it. And looking online this isn't a unique problem with this product. Same problem dating back to 2018 on multiple entries in chat rooms. Very surprising that the Best Buy tech recommended this device with all the problems logged with it in the past.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended. NETGEAR - Nighthawk AX6000

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - Nighthawk AX6000 Wi-Fi 6 Router is a great router. Finally, something that can take a full load of data usage without any problems. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Absolute junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Netgear for over a decade now. I was using orbi 2 pack. Worked excellent but sometimes it dropped connection for a fraction of a second which is annoying. Then used x4, no drop connection, firmed connection but little less coverage thank orbi 2 pack. So decided to give this one a try - this is absolutely a junk and Netgear ruining their business. 500 dollars router gives you so much of headache - very disappointing. Returning it. It gives less speed than my x4 and frequent connection drops.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles a ton of network traffic at my house and has no issues with lag or anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Router on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best router on the market if you have alot of devices and 1Gb fiber line you have to have this thing. No slow downs even with 3 xbox and 2 4k netflix going at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for WiFi and to manage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had to think twice about buying it due to e price. So I took the gamble and bought it. As of now, I don’t regret a single penny spent on it. Very good signal and strong.

    I would recommend this to a friend