Customer Ratings & Reviews
- Model:
- RAX120-100NAS
- |
- SKU:
- 6292280
Customer reviews
Rating 4 out of 5 stars with 864 reviews
(864 customer reviews)Rating by feature
- Setup4.0
Rating 4.0 out of 5 stars
- Range4.1
Rating 4.1 out of 5 stars
- Signal Strength3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Nighthawk AX6000 Wi-Fi 6 Router's performance, range, ease of use, and coverage. Many found setup straightforward and highlighted improvements in signal strength, enabling smooth streaming. However, some experienced connectivity issues and considered the router expensive, while others reported problems with the firmware. A few users mentioned occasional lag, though others reported no such issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
So far we are happywith the product bought inApril
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it seems to handle all the Wi-Fi products in our home without lagging or being slow.
I would recommend this to a friendRated 2 out of 5 stars
Fast router, connection issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this router after our older one wore out with everyone working from home. Saw an immediate increase in wifi download speed. After about a week we have started seeing the wifi drop randomly, or TV etc won't pick up wifi signal when waking up. The cust service boards make it sound like this is an ongoing issue with Netgear. Hope it gets resolved, especially for the price paid for this. Five stars if it gets resolved.
No, I would not recommend this to a friendRated 5 out of 5 stars
BEST Wi-Fi 6 Router
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This NETGEAR - Nighthawk AX12 - Stream AX6000 Wi-Fi 6 Router is by far the best Wi-Fi 6 Router out there.
I would recommend this to a friendRated 5 out of 5 stars
A necessity.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for networking at home and it performs perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic router!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect. Replaced the crappy router supplied by ATT. Now my gigabit is actually gigabit.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe the difference from my ac5100. To this Ax12. The wireless devices transfer almost 3 times as fast!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Amazing speed with maximum coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a medical office and it seems to provide speedy wireless connectivity.
I would recommend this to a friendRated 5 out of 5 stars
Fast!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on sale, good price. I use it for wifi streaming. Easy set up. No reboots yet. Get it if you can on sale.
I would recommend this to a friendRated 5 out of 5 stars
WiFi connection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and use. Reset name and all my electronics automatically detected the new connection
I would recommend this to a friendRated 5 out of 5 stars
Needed faster WI FI, this did the job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this router! Not a huge fan of the app, but it still works and the router itself kicks butt.
I would recommend this to a friendRated 5 out of 5 stars
Powerful router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful router that can handle lots of demand such as streaming while downloading or uploading data at the same time.
I would recommend this to a friendRated 5 out of 5 stars
Router
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast home wifi for my household. Especially both wife and I work from home
I would recommend this to a friendRated 5 out of 5 stars
needed to step it up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old router was very outdated and it’s very easy to tell the difference stepping up to this new Nighthawk
I would recommend this to a friendRated 5 out of 5 stars
Great wireless router
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great router. I do really like everything about it. Have not any problems with it at all
I would recommend this to a friendRated 1 out of 5 stars
Unreliable - avoid regret and buy another router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even worth the 1 star due to unreliable wifi connections. Learn from my mistake and don't let the Consumer Reports top rating mislead you - BUY ANOTHER PRODUCT! Countess dropped wifi signals at the most inopportune times will leave you frustrated and regretful. I've spent hours troubleshooting with tech support and still not working like it should. Trying to exchange with Netgear under warranty but not hopeful that another router will work. Read other reviews and you'll find this common problem and Netgear still doesn't have a fix.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi FrustratedConsumer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RAX120, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 3 out of 5 stars
Ok router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked alright for me had to use static ip, i ended up getting the orbi which i enjoy alot more.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Andy,
Thank you for your review and feedback. We're glad that you are enjoying your Orbi. Please let us know if you need assistance, you can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Good wifi coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router covers my whole house(3200 sq ft) wifi signal doesn’t drop. Nighthawk app is great to control your router
I would recommend this to a friendRated 3 out of 5 stars
Pretty good most of the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very reliable. Signal strength drops significantly on a regular basis. However, when it’s working, it’s great.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Eric,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 3 out of 5 stars
Challenging to set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router works fine, but is challenging to set up. Once it's set up it's great.
No, I would not recommend this to a friendRated 5 out of 5 stars
Pricey but worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router but you will need to upgrade every drive to WiFi 6 to get the full benefits.
I would recommend this to a friend








