Customer Ratings & Reviews
- Model:
- RAXE500-100NAS
- |
- SKU:
- 6458659
Customer reviews
Rating 4.4 out of 5 stars with 354 reviews
(354 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Nighthawk AXE11000 Tri-Band WiFi 6E Router for its impressive range, strong performance, and ease of setup and use. Many appreciate the improved coverage and signal strength it provides, resulting in a significantly better WiFi experience. However, some customers find the price to be a significant drawback. A few users also reported occasional connection issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but call manufacturer for set up. No directios are given with router.
I would recommend this to a friendRated 5 out of 5 stars
Easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very easy to set up using the Netgear App. Everything works great.
I would recommend this to a friendRated 5 out of 5 stars
Just what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful. Has a lot of area to cover and it works well.
I would recommend this to a friendRated 2 out of 5 stars
Expensive piece of trash with runaround support
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unreliable piece of junk and despite also buying the netgear replacement coverage endless run around on replacement, it still is unreliable and hasn’t been replaced despite isolated problem and overheating. Wifi6, core features and dhcp become unstable. Logs show problem, but netgear support moves you endlessly between people starting over to fatigue you out, it was a 600 purchase and I have reverted to an older chempo that is realizable. Don’t buy, last netgear product I purchase.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi B0bsl3d,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RAXE500, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Great video quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. All the video apps play better.
I would recommend this to a friendRated 5 out of 5 stars
a
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is good very easy install and wifi is also good range.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Router
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Netgear's excellent router that would blast your wifi signal in your house. A must have router.
I would recommend this to a friendRated 5 out of 5 stars
Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A++ Everything was as expected. Will buy from Best Buy again.
I would recommend this to a friendRated 5 out of 5 stars
Gravyth4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the latest Wi-Fi router on the Market WiFi 6E.
I would recommend this to a friendRated 5 out of 5 stars
router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not place this order; already got alerted and canceled the order
I would recommend this to a friendRated 1 out of 5 stars
NOT ready for primetime yet!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jeez!!! The connection between out Pixel 7 phones and the AXE1100 was solid, with an excellent signal strength. But, that's about it!' Our wired connections (PS5, Desktop Computer, TV's) kept dropping off regularly. We tried every setting possible for hours. We talked to Technical support twice without success. We are taking it back for a refund, and planning on keep using our old and beloved Nighthawk X10 AD7200!!!!!!! I think the new Wifi 6 / 6E technology is NOT ready for primetime yet. We will wait another 2 to 3 years.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Luis,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RAXE500 and considering returning it. We would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Netgear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product that works as advertised. Helped with internet strength
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working great with my computers, and security system.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 5g Wi-Fi router for the money. Strong wifi signal for the whole house
I would recommend this to a friendRated 1 out of 5 stars
Crapped out after 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year manufacturer’s warranty on a $500 dollar item is astonishing really. Still no fix after hours and hours of troubleshooting, and can’t replace it. Nothing was damaged or mishandled. We dont know whats wrong with it and our ISP has nothing to do with it. Do not buy.
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome for gamers future proof
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome router, I have 60 devices in my household. usually 30 connected at once. never any issues. we have 3 PC’s running playing games on max settings and people streaming movies. no issues at all
I would recommend this to a friend Rated 5 out of 5 stars
Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was soo good fast and good for big house its cover every room in house
I would recommend this to a friendRated 5 out of 5 stars
Great Eqipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase. Well worth the money. Would buy again. Not much else to say.
I would recommend this to a friendRated 1 out of 5 stars
Armor trial+ analytics collection required
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Armor trial required, must agree to allow Netgear to collect analytics. No thanks. You can't even get to the configuration page without first agreeing to the Armor trial and allowing Netgear to collect analytics which including personally identifiable information. Same with the Netgear app. You can't use the app without agreeing to similar terms. Netgear says, don't agree, device must be returned. No problem. My money is green and after 25 years of using Netgear, they lost a customer.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Kuma,
Thank you for your review, we appreciate your valuable feedback and want you to know that your experience is important to us. We're sorry to hear that you experienced problems with your RAXE500 and are considering returning it. Your concerns have been escalated to our Product Management Team for review. You may also visit our Analytics Data Policy site for more information: https://www.netgear.com/about/analyticsdatapolicy/.
If you need additional assistance or resources, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Pros mentioned:Speed
Rated 1 out of 5 stars
Glitchy and malfunction
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent hours on the phone with netgear. Couldnt figure out the issues and problems. Returned
No, I would not recommend this to a friend