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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 175 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk BE12000 Tri-Band Wi-Fi 7 Router, particularly noting its simple setup and reliable connectivity. Users also appreciate the router's strong signal strength and extensive coverage throughout their homes. The range of the router is also a positive point for users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 175 reviews
  • Pros mentioned:
    Connectivity, Coverage

    Rated 5 out of 5 stars

    Great product .. was skeptical.. glad I paid.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No internet drops, no issues, great coverage in 2 story colonial house. Recommend. We stream all TV, online multiplayer games, have connected home appliances you make it…

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    All pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the routers your internet providers lend to you. Built in VPN through the service app, wider range coverage, and better speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router for a full household!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed an immediate difference in internet speed on all devices. This router also has a wider radius than previous generations, as devices throughout the house work significantly better. 3 streams used to slow down our internet speed but now 8+ different streams at once doesn't slow any stream down at all!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Future proof router.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to the BE12000 Netgear WiFi 7 router. This router’s screaming fast and easily covers my two story house. No dropped signal. Setup was super easy. I had my network up and running in 20 minutes. I highly recommend this future proof gem of a router.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the old RAX70 router to the new BE12000 Wifi7 router. Also upgraded from coax cable to fiber optic. The Netgear Armour security is way better than any that we tried in the past. The range is great, I am able to receive a strong wifi signal in my shop which is a metal building over a 150 feet away from the house. I highly recommend this router to anyone upgrading to fiber optic.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Worth the buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fast download and upload speeds. Strong signal. Worth the buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad it was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Routers do pass away. Mine did. I went back to NETGEAR for a Nighthawk and couldn't be happier. This model has the power to get around the house. Setting these routers up in the past has been challenging, to say the least. IP address, excessive passwords and steps. This router has a SIMPLE-to-use APP, and setting up passwords and extenders was a breeze. It's all in the APP. I am sticking with NETGEAR and with this one, I am ready for FIBER internet. For whatever it's worth, Best Buy made getting it pretty easy. Stream on!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an apartment building and our old router was having trouble competing with all the other routers in our building, which led to slower internet. This router is great and I no longer have that issue. It has not let me down once and has good technology to balance the ideal frequency between each device. It overpowers the 2.4 GHz of the other routers around me. The latency has been reduced significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took two hour from the time of death of my old router, driving 30 miles round trip, and getting my smart house and devices up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this router and we love it!! Was super easy to install and fast Wi-Fi!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good looking paper weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking paper weight. Firmware updates cause constant issues.. Lan running at 87 mpbs plugged into the router. Take the router out of the equation. Get 750 all day. Customer support starts with dumb advice even if you tell them everything you've tried. Best buy wont let me return the it for in-store credit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Fast, Reliable, and Great Coverage — My Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Nighthawk BE12000 Tri-Band Wi-Fi 7 router for several weeks now, and overall it’s been one of the most capable home networking devices I’ve owned. Right away, setup was straightforward. The Nighthawk app walked me through the process quickly, and I had the router up and running in under 15 minutes. The interface is intuitive, especially for less technical users, but still offers enough advanced settings when I wanted to tweak performance. In daily use, the Wi-Fi 7 speeds are noticeably faster and more stable than my previous Wi-Fi 6 setup. Streaming 4K video, video conferencing, and online gaming all run smoothly even when multiple devices are connected. The tri-band configuration does a good job of managing traffic, and I’m not seeing the typical congestion drops you get on busy networks. Coverage is solid across my house — I get strong signals even in rooms that used to struggle with Wi-Fi. I also appreciate the improved latency performance; gaming feels more responsive, and smart home devices stay reliably connected. That said, it’s not perfect. The physical size and design are bulkier than I expected, so finding a place to set it up discreetly took some thought. Additionally, while the router delivers excellent speeds, the advanced features might be overkill if all you need is basic internet access. What I liked: Easy setup with the Nighthawk app Fast, consistent performance with Wi-Fi 7 Strong coverage throughout the house Handles multiple devices without slowdown What I didn’t like: Larger physical footprint Advanced features may be unnecessary for casual users Overall: If you’re looking to future-proof your home network and want strong performance for streaming, gaming, and multiple connected devices, the Nighthawk BE12000 is a great choice. It strikes a nice balance between power and usability.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best thing I have probably bought.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! My internet is beyond fast even with all the devices I have hooked up Ethernet and WiFi. No lag or buffering ever. And with the subscription to the parent controls I’m able to monitor and block my kids access to not only websites but devices as well or give them a certain amount of time. Overall I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Coverage, Speed

    Rated 5 out of 5 stars

    Fast speeds with great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade to my dated NETGEAR Nighthawk. Fast speeds with great coverage. Would recommend to anyone. Easy to setup. Excellent coverage in my 2,800 square foot house. The guest WiFi option is great especially when other devices are on the main WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 4 out of 5 stars

    A little early yet, but so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Too early but so far so good Description: I replaced an old and overwhelmed router with this one. If I could have kept the other one I would have, but it just couldn't keep up with demand. I have a moderate sized home and quite frankly am on the border of needing to go mesh, but the signal strength and speed this new router have been very good. It definitely at some points is almost 3X the speed of my last router. Again I believe the demand on the old router just choked it out so speed significantly dropped. I am not a big fan of app...I would prefer an option for direct connect and more hands on...I also not a fan of almost being forced into buying a subscription. The whole we know best what you need mentality is off putting. Anyway, will be playing more with it as time allows, but initial feeling is this router will do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance, Speed

    Rated 5 out of 5 stars

    NETGEAR Nighthawk RS500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible router! The NETGEAR Nighthawk RS500 with WiFi 7 delivers blazing fast speeds and practically zero latency — perfect for gaming. I’ve noticed no lag at all, even with multiple devices streaming 4K movies at the same time. The connection is rock solid with no buffering or hiccups. Setup with the app takes just minutes and you’re ready to go. It’s been running flawlessly since day one. Highly recommend for anyone who wants top-tier performance.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Big Improvement to my home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description: I was skeptical at first but was blown away by how this router changed my wifi in the house. My house is 3100 square feet with two levels and one router covers the entire home. I've had many devices in the corner of my home that cannot connect for months.But with this, everything works, it just works. The netgear app is great and really helps with managing all the devices at home.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Overall performance

    Rated 5 out of 5 stars

    Upgraded Nighthawk Router Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Netgear Nighthawk router support came to an end, so we upgraded to the suggested replacement which was the Nighthawk BE12000. The difference in coverage was immediately noticeable. Our Ring camera outside of our garage works 24/7 now instead of spotty coverage at best. My husband's internet connection for Teams meetings no longer has a constant lag throughout the meeting. I highly recommend this router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Setup process

    Rated 5 out of 5 stars

    Fast and reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast speeds! Setting up device can be a little tricky, was for me at least due to spectrum provider. Very stable network connection and can handle multiple devices at once. Smart home, gaming, business, school devices connect with ease. Nighthawk app helps you manage and view everything with your router. Very good product no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lots of extra features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the router was quick and straightforward, thanks to the user-friendly app. It’s fast enough to fully utilize my home fiber internet connection, consistently delivering gigabit speeds to my wireless devices. One nice feature is the 6GHz band, which is especially useful in my neighborhood with lots of other Wi-Fi networks. The additional band helps avoid interference from the neighboring networks, ensuring a faster connection on devices that support it. Additionally this access point supports port aggregation, which helped speed up the connection to my network attached storage drive.

    I would recommend this to a friend
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