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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 176 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk BE12000 Tri-Band Wi-Fi 7 Router, particularly noting its simple setup and reliable connectivity. Users also appreciate the router's strong signal strength and extensive coverage throughout their homes. The range of the router is also a positive point for users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 176 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Google Mesh network with Nighthawk router. Wanted separate 2.4 & 5 bands. The install directions were easy to follow andt it recognized existing devices automatically. Did not have to add them individually. Very happy with it's performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great purchase. It tripled our normal WiFi speeds we had through our standard provider issued modem. Install was easy. My only reason for the 4 star is the app. It’s not as intuitive as it should be. I am sure after some time it will be good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works right out of the box no bumps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Practically did everything by itself except for plugging in the cables. Quick install of all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have long been looking for a router to cover my family home, and had face limited range and hard to use mesh routers which did come with its own bottle necks, then i stumbled unto The perfect router

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is excellent. Has great coverage even between floors. It was easy to set up. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Small footprint, excellent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is an excellent option for a 2500-3000 SQFT home. It has no issues reaching different floors and retains signal strength well.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Gaming Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a nice router. I have been getting some spotty signal and this seemed to clear it up. Can review again once I have had it longer.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Subscriptions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To many subscriptions. Other then that the router works great. Has great signal. Return it only because it had too many subscriptions. Going back to Asus.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Setup process

    Rated 2 out of 5 stars

    Installation with old wireless printer impossible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although there was very little printed instruction for how to setup the router, setup was generally fairly easy…. Until attempting to connect our HP wireless printer. Spent several hours with Netgear support attempting to connect. Finally called Netgear support and spent more than 3-1/2 hours on the phone with a technician, only to be told my problem needed to be elevated to the next level of support. Eventually, I gave up and ended up buying a new wireless printer… adding another $150 to the price.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi RobertW,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that had a difficult experience while connected to your RS500. Nighthawk WiFi 7 router WiFi networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For these devices to work, you must connect them to a network with a lower level of encryption. For more information, please visit the following resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.

      If you need any additional assistance or resources, please reach out to us at [email protected] with your contact information, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Very very nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High speeds, router is furthest corner of house and covers 2000sq ft with ease and not much slow down. I considered a mesh system but I wanted one single router. This was the one. And it’s future proof with WiFi 7.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Love this router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a router that kept knocking down the internet. This has an easy setup, and we havent lost the internet once. I don't need any extenders, I can go outside the house and still have good signal. Very Very happy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it says. I feel pretty "State of the art" right now... At least for now.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great bandwidth and easy mobile setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was extremely easy through the mobile app. Great bandwidth and range in my home! Excellent product for my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, super fast, great quality product and good security function

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy gaming family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great for household with a lot of kids and tons of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    One of the BEST routers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for several devices especially gaming devices. 2.4, 5, & 6 GHZ networks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and was easy to set it up. I love the speed

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was easy to set up, does everything it advertised and is working great. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great sped up home network

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    20 device home network that is on a 400 MIPS ISP Cable Modem was extremely slow with old router. Now is much more robust and more secure using the built in Netgear Armor security package.

    I would recommend this to a friend
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