Customer Ratings & Reviews
- Model:
- RS700S-100NAS
- |
- SKU:
- 6554318
Customer reviews
Rating 4.6 out of 5 stars with 316 reviews
(316 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Nighthawk BE19000 Tri-band Wi-Fi Router for its overall performance, impressive speed, and next-gen connectivity. Users also highlight its wide coverage, excellent signal strength, and extended range. The router's sleek design is another positive aspect mentioned by customers, although a few found the initial setup process to be a bit difficult.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's expensive but the quality is excellent. I have WIFI 7 with my Samsung S24 Ultra! :)
I would recommend this to a friendRated 5 out of 5 stars
Powerful router with strong signal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm living in a 2300 sqft (3 floors) house-, this Netgear is able to provide a very solid signal coverage to my whole house, very satisfy with this purchase!
I would recommend this to a friendRated 5 out of 5 stars
Improved range!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where I was once limited to which rooms I could go to in my house, now I can go out in my yard and chat.
I would recommend this to a friendRated 5 out of 5 stars
Very fast router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast router keeps up with everything. Wifi is is awesome. This is a must buy router.
I would recommend this to a friend- Pros mentioned:Speed
Rated 1 out of 5 stars
Worst Nighthawk I’ve Owned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have literally owned and used NightHawk routers since they rolled out the line. They have always been my go-to routers. When WiFi 7 came out, I went with an Eero 7 Max initially because of availability at the time. Once a local BestBuy had this one in stock though, I made the jump instantly back to my beloved NightHawk line. Boy was that a mistake. In the week I’ve had it, the 2.4ghz band has completely gone offline 6 times, with each requiring a full reboot to bring it back up until it decides to go down again. While everything else is as awesome as normal and exceeds the Eero 7 hands down, I’m not playing daily router restart. Support though is what made it clear this was going back, instead of an exchange. I originally thought I just had a dud, but getting told by the rep he had fielded dozens of the same issue on the same router this week, made it clear it isn’t an isolated issue.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi RBowen,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us as we are always looking for ways to improve. We're sorry to hear that you are still experiencing issues with your RS700S, after speaking with NETGEAR Support. We would like to look into your case and see what additional help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Easy installation... Great peace of mind
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best buy i have done... The future of internet security and speed... today!
I would recommend this to a friend- Pros mentioned:Speed
Rated 1 out of 5 stars
Wanted to love it, but ended up returning it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speeds are fast with this router. Now with that being said, my issue is with the 6e band. My s9 tab ultra works flawlessly with it, BUT my s23, S23 ultra and Z flip5 do not work on the 6e band. After 20 mins they signal drops and then auto reconnects to the band. This cycle repeats itself. I tried to static the phones and still same issue. I have no issues with my RAXE500 and my phones on the 6e band. For the price of the new RS700 and to have all my phones not work on 6e band, i had no choice but to return it. Now ill wait for next year and hope they fix this issue.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best router out in my opinion! Pricey but I feel it’s worth it
I would recommend this to a friendRated 2 out of 5 stars
Netgear wifi 7 review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had for several months now. Nice to have wifi 7, but I have trouble with it working consistently. Not sure if it is firmware bugs or just my setup. It drops a lot and I have always been a netgear nighthawk fan and I have had nothing but trouble out of this router. If you have a bigger place, I would recommend sticking with a mesh system. Also, most devices are not wifi 7 yet, so only wifi 6e and newer devices will be able to utilize the 6g band…so if you have older devices it is a waste of money. Hope this helps someone!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jman113,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RS700S not working consistently and dropping out. If you are experiencing issues with your WiFi clients or IoT devices connecting or staying connected to your NETGEAR router we recommend visiting the following troubleshooting resources: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
We'd greatly appreciate any additional feedback if the steps provided helped to resolve the issue and we would like to look further into the issue with your RS700S that you are experiencing. Please reach out to us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Disappointed long tome Netgear customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We live in a small ranch and coniued to have dead spots even with relocting the router. I read all the reviews an thought this was our answer to our router upgrade. I tried for 10 days relocating, adjusting an ended up returning it at the end. Now im on the hunt for a replacement again.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Gsico,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing problems with the coverage of your RS700S and are considering returning it. Your WiFi range can be affected by factors like router placement, home layout, or wireless interference from other devices. For more information, we recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, a well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Great......When it works.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when it's working at full capacity but every week, the 5G signal drops completely and requires a restart. 2.4G is not fast enough for the number of devices in my home. Chatting with Best Buy and the recommended I trade it in and get a new one. No thanks. All they will do is undercut me and resell it as used in excellent condition for a near retail price and sucker someone else. I'll be purchasing another brand elsewhere and selling this one off.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Lopr0231,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RS700S. Many factors can affect the performance and connectivity of your router including router placement, home layout, or wireless interference from other devices. We recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We'd love to follow up with you, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Do Not Buy!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it August of 2024 and I have had nothing but problems with it since day one. The problem is with Armor security and dropping signal, it fails to work and IT can't figure it out. I ask to cancel the Amor security and know one seems to know how to and you can't do it on the app. The app is terrible. I paid over $700 for it and should not have to deal with these problems. Even when you reboot nothing happens. Wish i can bring it back!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi RkkB,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you have been having a difficult experience with dropping signal of your RS700S as well as cancelling NETGEAR Armor. We would like an opportunity to improve your experience. Your RS700S may be dropping signal due to interference, router placement, and outdated firmware. For more information, please visit the following resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We also recommend ensuring your RS700S is on the latest firmware v1.0.9.6, released as recently as 7-7-25: https://kb.netgear.com/000066741.
For information and instructions to cancel NETGEAR Armor either through the Nighthawk App or on your MyNETGEAR Account, please visit the following link: https://kb.netgear.com/000059446/How-do-I-cancel-my-NETGEAR-service-subscription.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Rated 3 out of 5 stars
It ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ite ehh. very expenssive. But not really worth the hype
No, I would not recommend this to a friendRated 1 out of 5 stars
Disconnected/disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a BIG TIME issue with this product so I am going down the next one BE18000 hopefully it won't keep disconnecting me. Would have been a nice router but kept disconnecting every few minutes, even after DNS changing and channel changes, nothing worked and of course it was over the 15 day return, so I was sunk!
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi CindyO,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that had a difficult experience with your RS700S disconnecting on you. When experiencing an issue with disconnections we recommend a few troubleshooting steps including checking your ethernet cable from your RS700S to your modem ensuring it is secure and working properly, if not then change to a different ethernet cable if you have one. Additionally, ensure your firmware is on the latest version, v1.0.9.6, and then performing a full power cycle of your Modem as well as RS700S. For more information on the RS700S firmware v1.0.9.6 enhancements and fixes, please visit the following resource: https://kb.netgear.com/000066741.
If you need any further assistance either with the RS700S router, the BE18000 or any other NETGEAR device, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Needs more antennas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with the speed, needs better antennas
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Frank,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your speed while connected to your RS700S. When experiencing an issue with speed, we recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you're still experiencing any issues with speed, please reach out to us at netgearteam@netgear.co. If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
2.4 GHz antenna died in less than a year
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this router in September 2024 and recently the 2.4GHz band became completely inaccessible. I tried power cycling the network, reinstalling the firmware to make sure it hadn't been corrupted,and a factory reset. Nothing resolved the issue, so I can only assume the antenna is dead since the router still thinks it's on and says the 2.4 GHz wireless AP is accessible. And of course this happens after my phone, chat, and online support options have expired. I've never had an issue with Netgear products until now, but I was definitely not expecting this to happen with a $600-$700 flagship router.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JasonB,
Thank you for your review and valuable feedback. We are sorry to hear that you are having a difficult experience with the 2.4 GHz band becoming inaccessible. We recommend ensuring your 2.4 GHZ network is enabled and broadcasting. Please visit the RS700S User Manual, beginning on page 70: https://www.downloads.netgear.com/files/GDC/RS700S/RS700_UM_EN.pdf.
We would like to look further into the issue as well as follow up with you. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
not as advertised in my opinion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one from Best Buy in Citrus Heights so we could have wifi 7. Found out last week that 30' thru the walls was as far as I could walk before it dropped wifi. Bought another to use as an access point since it is advertised with that feature. Spent 3 hours with Netgear Tech support and 3 calls with hold times, to find out that the RS700 will not pass off wi-fi, it simply creates another wifi network sharing the same Internet and IP range. Meaning that your wifi drops out so you have to disconnect and then reconnect to the RS700 closest to you then when you walk back you have to do it in reverse. I would not buy again unless the fix the firmware to do as advertised.
No, I would not recommend this to a friendRated 1 out of 5 stars
Overpriced piece of trash.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage constantly loses connection, weak signal strength even on devices ~50 ‘ away with relatively clear line of sight and annoying security features that they make you pay for. Overpriced piece of trash which I am returning and going back to my older Netgear router.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing connectivity and weak signal strength problems with your RS700S and are considering returning it. Your WiFi connectivity and range can be affected by factors like router placement, home layout, or wireless interference from other devices. We recommend visiting this troubleshooting resource: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
If your connected devices are losing connection or getting a weak signal, we recommend visiting these resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, as well as: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do.
We also recommend ensuring your RS700S is on the most recent firmware v1.0.9.6 released as recently as 7-7-25: https://kb.netgear.com/000066741.
If you're still experiencing any issues after updating the firmware, please reach out to us at netgearteam@netgear.com — we’d love to work with you directly! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Works great and then not
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a new NetGear Pattern- works great for a year or so and then it doesn't. Its randomly dropping 1-3 a signal times a day. My 5 year ASUS backup still wors flawlessly.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Matt,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RS700S randomly dropping connection. When experiencing an issue with dropping connections we recommend restarting your router and modem as well as check for any
interference. For more information on this topic, please visit the following troubleshooting resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We also recommend ensuring your RS700S is on the most recent firmware version 1.0.7.96: https://kb.netgear.com/000066519/RS700S-Firmware-Version-1-0-7-96.
We'd like to look further into the issue with random disconnections you are experiencing and follow up with you. Please reach out to us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Netgear Night crap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steaming pile of you know what. I have gigabit service in my home. Fully wired cat5e. Had an Asus RT-AX82U that would constantly slow to 1/4 of my 1 gig speeds over wifi. Purchased a second to try mesh. That didnt last long, constantly having to mess with it. Got so fed up threw them both in tge trash. Purchased this netgear nightawk due to 4.8 star rating. Have iphone 15 PRO max and Asus wi-Wi 7 motherboard so wanted to try out the new standard. The Asus $150 router gets better speeds. After messing with this junk for going on 5 hours i put it back in the box. Its going back tomorrow. For $700 it should just work straight out of tge box, notnonly should it jist work it should cook me dinner. I can pick up 4 cheaper mesh inits md still have enough left for dinner. Only a 2000 sq / foot wood frame house, no brick. Guess I got a dud. 1 star from me. No more netfear for me, ever.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Techguy,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing problems with your RS700S and are considering returning it. We would like to know more about the issues you are experiencing, please email us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.
Regards,
NETGEAR Team