Customer Ratings & Reviews
- Model:
- RS100-100NAS
- |
- SKU:
- 6612969
Customer reviews
Rating 4.5 out of 5 stars with 270 reviews
(270 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Nighthawk BE3600 Dual-Band Wi-Fi 7 Router for its overall performance, speed, and reliable connectivity. Users appreciate the improved signal strength and extended range, along with its sleek design and compact size. Many customers also noted the great coverage throughout their homes. However, some customers found the initial setup process to be a bit time-consuming.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
WOW. WOW. WOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play easy A review should be as long as I choose
I would recommend this to a friendRated 3 out of 5 stars
Buy another one if possible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful but a real bear to install or connect to your devices. Customer service wanted to charge me for the help. Trying to sell me antivirus programs. So uncool.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Friday,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your new RS100 as well as connecting your IoT devices. When experiencing any trouble during installation, as well as connected devices we recommend visiting these troubleshooting resources: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US, as well as: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
When searching for support for your NETGEAR product, you might find links to fraudulent websites attempting to look like legitimate NETGEAR support websites. For more information and to learn how to stay safe with Identifying an official NETGEAR website, please visit the following resource: https://kb.netgear.com/000060468/How-do-I-identify-an-official-NETGEAR-website-or-social-media-account?article=000060468.
We recommend contacting NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email. You can also reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Easy and Effective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I updated my network router and it was easy to set up and has ben very effective.
I would recommend this to a friendRated 5 out of 5 stars
Diane E
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it has an option for guest sign-in using the app.
I would recommend this to a friendRated 3 out of 5 stars
Be careful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful. Even though it looks like a modem router, it is not a modem.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great deal, NETGEAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the price and my budget, in addition for the use of a home internet use of a 70 year-old folk!
I would recommend this to a friendRated 4 out of 5 stars
router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install the router. works as descripted with no issues
I would recommend this to a friendRated 2 out of 5 stars
Idk about this router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router to replace a old netgear but its definitely goin back. Pulls good speeds but i kept loosing signal and buffering while just watching youtube. The range isnt all that great either maybe for a studio or small 1bd apt
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Serg,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing connectivity and range problems with your RS100 and are considering returning it. We recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you need additional assistance, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 3 out of 5 stars
I meeeean it’s alright like…..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. I had issues connecting to the internet automatically but it eventually works. My connection was more solid using my WiFi 5 gaming router because I didn’t have to reconnect almost every time.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hello MarcusM,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are had a difficult experience with getting your RS100 installed and connected as well as needing to reconnect. When experiencing an issue while during installation, we recommend checking out this installation guide: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
When experiencing an issue with your connection and needing to reconnect often, we recommend performing a power cycle of your modem as well as router, checking all your cables including ethernet as well as power cables, and consider the placement of your device. We also recommend ensuring your RS100 is on the latest firmware v1.1.1.94, released as recently as 7-7-25 which includes an enhancement for Wi-Fi stability. For more information on these topics, please visit the following links: https://kb.netgear.com/000066717, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Rated 4 out of 5 stars
Easy set up, great app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy set up, works well, looks nice. What more can I say?
I would recommend this to a friendRated 5 out of 5 stars
Solid and Reliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid and reliable router. Havent had any issues after months of use.
I would recommend this to a friendRated 5 out of 5 stars
Nighthawk Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked straight out of the box. No problems with setup or functioning.
I would recommend this to a friendRated 3 out of 5 stars
Range issue in 2 floor house. Need extendors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Range was not so good as expected. Size can be designed small also.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi KGRG,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RS100. When experiencing an issue with range and coverage, we recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you need additional assistance or resources, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Wifi 7 router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and then some. Faster wifi that wifi 6 mwet my needs
I would recommend this to a friendRated 2 out of 5 stars
Inconsistent wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had same problem as RS200 - inconsistent WiFi so I returned it. The RS100 had an improved Nighthawk app however, later Mfg.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi GaryP,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had inconsistent WiFi problems with your RS100 as well as your previous RS200 and have already returned it. When experiencing an issue with inconsistent WiFi, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US, as well as: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US.
If you decide to repurchase the RS100 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Connection Issues Made This a $140.06 Loss
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device caused constant internet freezes on our Apple computers, forcing us to repeatedly disconnect and reconnect just to get online. We spent significant time troubleshooting and trying every recommended fix with no improvement. By the time we realized the device was unusable, it was past the return period, costing us $140.06. We replaced it with a TP-Link router and have had no issues since.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi SpencerH,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your internet freezing while connected to your RS100. When experiencing an issue with connectivity we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We also recommend ensuring your RS100 is on the latest firmware v1.1.5.12: https://kb.netgear.com/000068347/.
If you need additional assistance or resources, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Bad range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting this product delivered via doordash was a nightmare but thats another story. This router is very disappointing. Horrible range disconnects constantly. There is a reason it keeps dropping in price. I had an old nighthawk router i absolutely loved but couldn't update the firmware so got this. I do not recommend at all
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Bryan,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with the range and connectivity while connected to your RS100. When experiencing an issue with range or connecting devices to your WiFi 7 router, we recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We'd greatly appreciate any additional feedback if the steps provided helped to resolve the issues with range and connectivity while connected to your RS100. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Not so good!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told this is the one to go with especially with gamers in the house. The speed wasn’t any different than my current router. It didn’t have the parental controls like I wanted without a monthly subscription!
No, I would not recommend this to a friendRated 2 out of 5 stars
Good brand, defective product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new router. Would power on but never recognized that it was connected to the Internet. But very easy returns process at our local Best buy store.thank you
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JWJ3RD,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had an issue with your RS100 not connecting to the internet and have already returned it. When experiencing an issue where your device may not be recognizing your internet connection, we recommend a few troubleshooting steps including checking the ethernet connection from your RS100 to your modem, performing a full power cycle of your Modem and RS100 and then allowing 5-10 minutes to pass before reconnecting and verifying your Internet service with the Internet Status Light on the RS100 with a Solid Green or White light: https://kb.netgear.com/24244/What-do-the-LEDs-on-my-NETGEAR-router-mean.
If you decide to repurchase the RS100 or any other NETGEAR product and have any issues, please reach out to us with your contact information to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Better option like a mesh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found its range was extremely limited. 1-2 walls and it was down to 10% of its speed.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DaleE,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your range while connected to your RS100. We recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you need additional assistance, please contact us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.
Regards,
NETGEAR Team









